Absolutely excellent service. I was struggling to get a door that could be made to fit an old terrace house. Id been to two diy stores who couldn't help apart from telling me what wasn't suitable.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Frankie and the team were fantastic. I had no idea where to start with choosing doors, especially when it came to understanding fire-rated versus standard options. Frankie took all the stress out of t... Mehr ansehen
Unternehmen hat geantwortet
Wanted a black industrial internal door and as there was a shipping delay problem Frankie (who runs the show) suggested a great hack. Paint an oak door (with full glazed) inner and voila you have your... Mehr ansehen
Unternehmen hat geantwortet
5-star Fantastic Service! Just ordered 12 oak doors through Doors Galore and delighted with the product and service. Special mention to Frankie, who has been absolutely amazing. She has gone above and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Türenlieferant
- auch in
- Lieferant für Holz- und Laminatböden
- Türengeschäft
- Türenhersteller
- Türenlager
- Warenlager
Informationen, die aus verschiedenen externen Quellen stammen
Doors and Floors Galore sells high quality interior and exterior doors. Based in Sheffield, South Yorkshire and ships throughout the UK.
Kontaktinformationen
Washford Road 1, S9 3XW, Sheffield, Vereinigte Staaten
- www.doorsgalore.co.uk
4,3
Hervorragend
87 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
OUT OF STOCK DOORS! STAY AWAY
Sold me a fire door which showed as if it was in stock and then they ring me a day later to say it will be in stock in over 45 days! Why sell me something you dont have! CLOWNS its a fire door which has a safety element in it and shouldnt mess customers like this.
Such a bad company. Stay away!
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you for your review. We did not sell you a fire door you ordered this online. The item does not say in stock in fact it says totally the opposite in "about this product" it states they are bespoke and to contact the sales line for an estimated lead time. We did not take any monies. Your money was pending via PayPal, our website does not automatically take payment, we do not do this until the item has been checked as in stock. Your order was placed online at 16.10 and you was informed that this door was on a 45 day lead time by 9.30 this morning and your payment was voided through PayPal. It is always advisable to call and check availability before placing an order.
Related Products
About This Product
Terms
THESE DOORS ARE SPECIALS/BESPOKE AND ARE NON RETURNABLE/REFUNDABLE
The six panelled woodgrain solid is a popular unframed white primed fire door with 54mm depth and a 1 hour firecheck rating. Iromongary can be placed anywhere across the surface of the door.
FEATURES & INFORMATION
Primed
We recommend fitting 4 hinges per door
Delivery throughout the UK
Bespoke sizes available
Please contact the sales line for an estimated lead time
Treatment required - Doors must be treated prior to hanging - then any area’s that are modified after fitting will require treatment, as once modified by a joiner the area's become un-treated which will be visable - see terms https://www.doorsgalore.co.uk/terms.php - or call a member of staff to discuss further if unsure
Buy securely online or call us on 0114 2449006
DOOR SUPPLIED WITHOUT PACKAGING AS THEY CARRY TOO MUCH WEI
Brilliant Company
Fantastic company. Frankie is very helpful, always goes above and beyond. Competitive prices and quality products.
19. August 2024
Bewertung ohne vorherige Einladung
Recently visited doors galore
Recently visited doors galore, the staff were extremely helpful and they had a great variety of choices. Can honestly say it was a great service from purchase to delivery. Will definitely be using them again.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you :)
Brilliant service
Brilliant service! News doors fitted, looking amazing and went from measuring to fitting very quickly, would certainly recommend.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you :)
Fantastic service
Fantastic service. And lots of doors to choose from. I'm in love with my new Doors. Staff were so helpful in helping me. Would highly recommend Doors Gallows.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you :)
Absolutely the best customer service I…
Absolutely the best customer service I have ever had. I ordered doors and handles my mistake needed one door smaller in size was no problem new one ordered slight delay but that’s a manufacturer delay sorted out for return and exchange. Even arranged Sunday morning delivery before 9 am due to my husband going for surgery. Ordered more door handles for upstairs arrived next morning great company ***** definite 5 star review.
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you
Brilliant family run business, excellent service
I have used Doors Galore for many years now and they are a brilliant family run business. They are very knowledgeable, helpful and the customer service is excellent. A big thank you to Frankie and the team.
24. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you
Great Company
Small company that prides itself on customer service.
24. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you :)
1st class price and service had…
1st class price and service had everything in stock I needed and will definitely be using them again
21. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you so much :)
great company to deal with
Had lots of dealings with Doors Galore, as their price and service is 2nd to none, great family run business to deal with who are really helpful and hold a vast amout of stock on the shelf.. doors for every need! keep up the good work Frankie & thanks for everything...
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you so much :)
Placed an order for fd30 door casings…
Placed an order for fd30 door casings just over a week ago. Last Mondsy had an email to confirm if Friday 17 was a suitable delivery date, I responded that evening confirming acceptance, following day had the same emsil this time with bold black text stating ( unless we receive conformation it will be delayed by 7 to 10 days. I conformed again Friday is OK. Next day had email to confirm delivery address (this was on the order) my email signature has company address, this also had the bold black demand, Thursday Frankie calls the lady who is down as a contact for delivery and is rude to said lady. I call and I'm informed Doors Galore and not my servants. Refund is now received and won't be dealing with them again
17. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Good afternoon,
I must admit this is the first review that has actually had me chuckling, the shear complete and utter lies you have written. I would like to add you are not a customer of ours. My name is Frankie which you have been told on more than 8 occasions yet still call me Frank.
We emailed you on the 13th of May, requesting you confirm your delivery day as we had attempted to call you numerous times yet you had not returned or calls prior to this. On the 14th we still received no response, knowing how customers like a prompt delivery service we explained if we couldn’t book you in the courier could not uplift and deliver your doors, that is not a threat merely a procedure which we should inform customers of or they would wonder why they had not received their deliveries (pretty standard produce). Done professionally.
You replied stating the date was ok only after the second email and MANY phone calls. However, you then gave a third party contact with a contact number and requested we contact her regarding the delivery. Straight after this you had put a completely different delivery address. You were asked in a nice professional manner to confirm which address you would like the delivery to go to. Not a difficult question at all, however you then emailed in a very threating manner, still not confirming the address. Which you had put on the email numerous times. The next day I decided to call the third party to see if I could get any sense from them. Which proved to be the most difficult call in 25 years of being in retail. Where I was being spoke to like absolute garbage, The third party was so rude stating you were a busy man that you didn’t have time to confirm an address nor did she whom worked for you but stated she was an entrepreneur and was far too important to deal with our rubbish. I may state I should not have had to deal with threatening manners of both of you and I could have done without the stress when I am pregnant!
Due to how uncooperative you had both been for no reason – I CANCELLED YOUR ORDER; I TOLD YOU LUCKILY, WE ARE A POPULAR FAMILY RUN BUSINESS WHICH DOES GET TO CHOOSE CUSTOMERS IF WE REALLY ARE FORCED TO DO SO. I EXPLAINED I DID NOT WANT YOUR CUSTOM NOW OR IN THE FUTURE. Which you responded you would go to review sites and leave 1 stars because you were told to respect human beings and that we were not your servants and did not deserve for you to be thrust upon us.
I stand by my decision and you will not scare us by threatening us because we do not wish to deal with you. Anyone reading this will be able to see it takes a lot to refuse payment on goods, however you were so intolerable, where we were forced too.
Regards FRANKIE DIDSBURY
Excellent service and fast delivery
Excellent service and fast delivery
7. Februar 2024
Bewertung ohne vorherige Einladung
Excellent experience all round
Excellent experience all round. I had a couple of questions about a door I was looking at to match our existing Victorian doors as closely as possible - very responsive and great recommendations. Fantastic product that was delivered earlier than expected and is going to look great. Thanks!
16. Februar 2024
Bewertung ohne vorherige Einladung
Great customer service from ordering to…
Great customer service from ordering to delivering, honourable family run business delivery driver Jack was very polite and respectful of my self and my property. Doors look fantastic in my home. Would recommend to Family & Friends.
19. Februar 2024
Bewertung ohne vorherige Einladung
Door Unfit for Purpose & Will Not Honour Guarantee
Bought an expensive pre-treated external composite oak cladded door. The cladding has bowed and split in less than 2 years and the manufacturer has refused to honour their guarantee.
Do not buy from Doors Galore.
12. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you for taking time to leave a review, although the review you have left is false as i dealt with this personally.
We are not the manufacturer yet you have left us a review when attempting to claim, the manufacturer are xl joinery.
I would like to confirm your door is not a composite door, you purchased a wooden door set.
A door set which was a natural product, although sold as pre-finished as it is an external product and it need maintaining.
You confirmed you had had over 2 years and had not touched the product, when you raised the complaint it was a few months after the major storms and bad flooding the uk had had.
The door had completely blown and had clearly suffered server weather trauma. You were supplied with maintenance details on the door when you received along with information on our website when purchasing.
These types of doors can not be left like a composite door, the price of the door also reflected this as it needs yearly maintenance if shows wear due to adverse weather, natural products like softwood, hardwood and oak can not be left indefinitely with out maintenance and this is a standard practice.
Kindest Regards Frankie
excellent service every time
excellent service every time. always very helpful
31. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you for the lovely feedback, much appreciated :)
Fantastic customer service
Fantastic customer service. I bought 3 doors with hinges, handles and locks a few years ago. We decided to do all the other doors in the house the same and went back to Doors Galore to order them. Unfortunately our size was no longer available from the factory but Frankie did a fab job in locating stock and we placed the order. When everything arrived we discovered one of the locks was missing a part, a quick call to Frankie and she supplied a whole new lock free of charge!! What's not to like !! Fantastic people and fantastic customer service! Matt
1. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you for the lovely feedback, much appreciated :)
Great family run business .. nothing too much trouble
Great family run business Frankie was very knowledgeable and helpful as we chose our fire rated double glass doors. On delivery the doors were inspected and without any hesitation one was exchanged. The new door however did not match but nothing was too much trouble and one of the original ones was exchanged. Needless to say the doors now hung look stunning and a big thank you to Frankie and the team
21. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you
Ordered 7 doors for a house renovation…
Ordered 7 doors for a house renovation and loft conversion. I found the staff really knowledgeable and helpful. They assisted me in finding the right product to suite the 1930s style of our house. Delivery was on time. The doors look amazing and am so happy with the finished product.
1. April 2023
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you for the lovely feedback, much appreciated :)
First Class Advice & Service
Fantastic service from start to finish and always felt very reassured due to the very knowledgeable first class advice we received from Frankie. Would have no hesitation in fully recommending Doors Galore.
15. November 2023
Bewertung ohne vorherige Einladung
Antwort von Doors Galore
Thank you
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.