Dobbies Garden Centres - Stockton Bewertungen 548

TrustScore 3.5 von 5

3,7

Yarm Road, TS18 3SQ Stockton-on-Tees, Cleveland, GB


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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

It's a lovely garden centre although sometimes the plants need a bit more care especially the ones they put near the entrance. Lovely cafe, good quality food, could do with more staff at busy times or... Mehr ansehen

Bewertet mit 2 von 5 Sternen

My husband and I brought our grandchildren to the Santa grotto and prepaid for a photo. The camera was in a poor location so the photos cut our heads off. Then nobody knew how I could access the photo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

We visited Dobbies at Stockton on Tees today for Sunday lunch and to purchase outdoor plants/trees, having previously had good experiences here. However, came home really disappointed with no intenti... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I am Dobbies plus member, but I am not at all impressed with the poor web site as it’s constantly or allegedly being updated. There is no ability to see if your drinks have been taken or not, no real... Mehr ansehen


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Yarm Road, TS18 3SQ, Stockton-on-Tees, Cleveland, Vereinigtes Königreich

3,7

Akzeptabel

TrustScore 3.5 von 5

548 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Love dobbies

Love dobbies, the children were so excited to see Santa and the whole event was well worth the price, the store has a very Christmassy feel with decorations and gifts , used my voucher for a coffee and bought a treat, 🎄🎅🎁🎄

25. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a waste of money

What a waste of money . We were in a total of 2 minutes ,that includes the activities with the elves and Santa .you are asked on the booking to mention 3 things for Santa to possibly mention when they meet your child , nothing was mentioned from my list 😔. The activities were extremely rushed and to be honest really embarrassingly crappy. The gift at the end was ok though but for £14 what a waste of money .this experience could be so much better .such a shame .won't be going next year

23. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rose labelled incorrectly

I purchased my Mum a Harkness York Minster Rose, florabunda in April from the Stockton on tees branch as a Mothers day gift, in flowering in June the colour is bright yellow and has no fragrance and it should be pale pink, after and email over 3 weeks ago and a phone call, still no contact, very poor service.

16. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointing visit.…

We visited Dobbies at Stockton on Tees today for Sunday lunch and to purchase outdoor plants/trees, having previously had good experiences here. However, came home really disappointed with no intention of returning soon. We ordered a Sunday lunch and after waiting for 30 minutes which seemed a long time for food we had already seen ready to serve, felt that it was poor value for money priced at £14.95 each. There was a generous amount of meat, nice gravy, Yorkshire pudding, but roast potatoes were pale, dry and tasteless and small stuffing ball difficult to cut. Veg was minimal and after a long wait expected better.
Afterwards we visited the outdoor garden centre but couldn’t believe how run down it looked and wondered if it was in the process of closing down. Plants were minimal and neglected and ground covered in weeds, nothing like I experienced on our previous visits. The only decent plants appear to be on show near the store front entrance. I don’t usually leave reviews, especially if negative but felt so deflated after visiting that I decided to do so.

22. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

HAD TO TAKE MY CAR INTO BMW FOR A…

HAD TO TAKE MY CAR INTO BMW FOR A RECALL ASK SOMEONE IF THERE WAS SOMEWHERE WE COULD GET SOMETHING TO EAT THEY TOLD US DOBBIES WAS JUST OVER THE ROAD AND DOG FRIENDLY WHICH WAS GOOD AS WE HAD OUR DOG WITH US. FOUND WHERE TO EAT AND WENT TO ORDER TWO BREAKFASTS FOR £15 WE BOTH DID NOT WANT BLACK PUDDING SO ASK IF MY WIFES ORDER COULD SHE HAVE A MUSHROOM WAS TOLD NO ONLY A EXTRA HASH BROWN WHICH SHE DOES NOT LIKE SO PAIDED FOR TWO MUSHROOMS FOR HER AT THE COST OF £3 10 P TEA AND COFFEE ARE ALSO EXTRA. WHEN OUR ORDER CAME UP 1 SMALL SAUSAGE 1 RASHER OF BACON HALF A SMALL TOM AND A EGG AND A SLICE OF VERY UNDER DONE TOAST . WHAT SEEMED NOT A BAD PRICE ENDED UP COSTING £24 00 WHEN I ASKED MY WIFE WHAT SHE THOUGHT OF IT SHE SAID REALLY NOT GOOD WHEN I TOLD HER HOW MUCH IT COST SHE SAID WELL WE WONT BE GOING BACK THERE WHAT A RIP OFF, OUR LOCAL GARDENING CENTER DOES A MUCH BETTER BREAKFAST TWO OF EVERYTHING INC MUSHROOMS AT NO EXTRA COST AND INC TEA OR COFFEE FOR LESS MONEY AND IS COOKED FRESH NOT DRY AND LEFT UNDER A HEAT LAMP WILL NOT BE GOING BACK , ALSO ONLY A FEW PEOPLE IN THERE SO WHY SIT IN THE DOG AREA LOOKING AT US WHEN YOU DO NOT HAVE A DOG.

9. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Is this price right?

Went for a coffee and cake but when we got there again we noticed that the cake's had gone up again. A thin slice of roulade now over £5.00. it wasn't even an inch thick. It's absolutely shocking how these companies charge this much for a slice of cake.

7. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Poor customer service

Poor customer service, having bought garden furniture and promised 7 days to deliver it took 14 days plus ,the communication with customer services was poor at best , wont be useing them again

31. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I booked a Planting & Afternoon Tea

I booked a Planting & Afternoon Tea - Holiday Edition at Dobbies Garden Centre in Stockton for me and my friend. We had the most wonderful day with our plant expert, James. A very knowledgeable and extremely helpful man who helped us create a wonderful planter. As my friend and I are both keen gardeners we were keen to learn more and James certainly delivered with his expert knowledge and patience. We came away with a beautiful pot and lots of extra tips on how to look after our plants. On top of it all, the afternoon tea was amazing and the staff in the cafe really looked after us. All told we had the most wonderful experience and would definitely recommend this to anyone who loves their garden.

16. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Excellent plants

Excellent plants , could be tidier , swept etc Toilets need refurbishing, cleaned , light bulbs that are out need replacing .
This was both in Stockton and Heighley Gate Garden Centres.

13. Mai 2024
Bewertet mit 5 von 5 Sternen

Great Garden Centre

Great garden centre which we love to visit. So much variety to choose from, healthy plants and great garden accessories/gifts. Staff friendly and very helpful and a lovely cafe to end your visit

24. März 2024
Bewertet mit 1 von 5 Sternen

Dobbie's poor staff

Asked to buy some marshmallows which where on display for my 3 year old granddaughter who had asked for them, whilst I was holder her in my arms...I only mention this as the member of staff could see and her her request... Spending c£26 on food and drinks, I was told these where not for sale and only for hot chocolate... NOW I have to appease my 3 year old who's grandfather says no you can't have what you can clearly see... thanks a bunch Dobbies Yarm Rd. NO empathy, NO customer service NO return from us EVER... For all you fellow grandparents, don't go to Dobbies unless you have your own marshmallow in your bag.... P.S. these marshmallows are £5.99 per kilo, therefore 10 of these cost 0.0599p... Just ordered a kilo online for my next coffee shop adventure, NOT Dobbies

4. April 2024
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Stockton-Logo

Antwort von Dobbies Garden Centres - Stockton

Hi Jamie,
Thank you for taking the time out of your day to leave your feedback.
I am sorry to hear of your disappointment with regards to the request for marshmallows on your recent visit to the Stockton Restaurant.
I have passed your feedback onto the management team to bring this issue to their attention.
They will be able to look into what has happened with a view to making changes for improvement service in the future.

I would like to advise you that the management team have read your review and they have assured me that they will be taking this matter up with the team members.
The management team have also asked if you can provide us with your phone number or email address, so that they can contact you directly to be able to resolve this matter with you.
If you wish the management team to contact you, please contact us on customer.service@dobbies.com and we will pass this information to them for you
Best wishes, Karen

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