I ordered filters and sent to the wrong address. When I emailed support, they actually called me, changed the address. Then she asked if I knew my heater would use these MERV 14 filters, told me to c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... Mehr ansehen
I found the product I wanted on line very easily and while doing so got an offer for a discount if I ordered that day. I placed the order but did not connect the discount offer. I sent a text and t... Mehr ansehen
I was able to buy a comparable product at a good price. Shipping was a little high and not quite as fast as I would have hoped having to pay for shipping. However, the water filer works well and I am... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Easy Returns
90 Day Return Policy
Sometimes products just don’t work out, we can help you with your unused products 90 days from the original shipping date. We will gladly refund you the amount of your product purchased, if returned unused within the 90-day window.
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
- Use our contact us form and let us know you require a return (a link will open in a new window)
- We will respond to your message by sending you a Return Authorization confirmation and a shipping label
- Print and attach this label to your order and drop it off at any FedEx location or dropbox
- Once your order is received in our warehouse, we will process your refund per our return policies.
- We will issue a credit to your original method of payment within 14 days after we receive the return package.
- Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
- Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.
Kontaktinformationen
560 22nd Street, 55992, Zumbrota, Vereinigte Staaten
- 1-800-277-3458
- support@discountfilterstore.com
- www.discountfilterstore.com
4,6
Hervorragend
40 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Overall ordering and shipping of…
Overall ordering and shipping of products is outstanding.
1. Mai 2026
Easy to find product needed
Easy to find product needed. easy to navigate web site to order. Product arrived in 3 days. Reasonable price.
24. April 2026
The delivery is fast
The delivery is fast. I tried to use my points but i use more points in the process.
27. April 2026
great place for filters!
Offering discount sales and free shipping is greatly appreciated. Your online ordering is easy to use.
27. April 2026
No problem ordering but haven’t got the…
No problem ordering but haven’t got the item so that part of the customer service I can’t judge yet.
27. April 2026
Not delivered yet
22. April 2026
Antwort von Discountfilterstore
Thank you for your review.
Please be advised that orders typically deliver within 4–8 business days. Your order is scheduled to arrive within this timeframe.
Honest, A+
Honest, quick response to my questions. Very helpful staff. Courteous. Very pleased. A+
24. April 2026
It was most easy and simple to order
It was most easy and simple to order. Better than Amazon and any other company I've been using. They must know how to do the resl business, smart and successful! I can appreciate 😌
22. April 2026
I had trouble finding what I needed…
I had trouble finding what I needed online so called by phone and got the help I needed. Placing the order was simple.
22. April 2026
Quick and easy
22. April 2026
The representative that answered the…
The representative that answered the phone was very patient with me and I got the right filters.
22. April 2026
I entered my refrigerator model # and…
I entered my refrigerator model # and ordered water filters they recommended. They arrived are were the wrong size. I went to return and they are happy to take them back... They will charge me $12 for a return label and give me an $8 credit. So it will actually cost me $4 more to retun them then to throw them away
7. November 2024
Bewertung ohne vorherige Einladung
I was sent filters that i did not…
I was sent filters that i did not order.
I called customer service and did not get any help.
Horrible company with poor customer service.
26. Juni 2024
Bewertung ohne vorherige Einladung
Poor service
The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.
2. Juni 2024
Bewertung ohne vorherige Einladung
Truly above and beyond
Truly above and beyond. Fast shipping, fast and super easy handling of returns, extremely pleasant and helpful customer service.
15. März 2022
Bewertung ohne vorherige Einladung
Not discounted!
Tried to order a filter, and they were more expensive than buying direct on the manufacturer's website!
I guess it's a discount if you consider paying MORE to be a discount!
23. April 2021
Bewertung ohne vorherige Einladung
Best price!
They always have the best prices on the specific filters I need! They beat the local supliers by two to one!
1. Juli 2012
Bewertung ohne vorherige Einladung
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