AWESOME Service
Very few experiences compel me to write a review, but this was definitely one of them. I purchased a scale from them and it came in a timely fashion, very well protected in it's packaging, and was almost 18% cheaper than the next listing in google shopping results.
I opened up my scale and was ready to put the batteries in when I noticed one of the rubber feet missing. This is where I say to myself, "This is the problem with buying things online... Now I'm going to have to mail this whole thing back to either the merchant or the manufacturer and wait for another one." I called the number on my invoice and spoke with a very friendly gentleman who assured me I wouldn't have to do anything. He'd go open one up in their warehouse and peel off the rubber foot and have it in the mail to me today. All he had to do was ask me for my name and was able to take care of the rest. I said "Wow, how rare is this," to which he replied "well, you paid in good faith and you should get what you are expecting."
It was that simple.








