Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Mehr ansehen
Unternehmen hat geantwortet
We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Mehr ansehen
Unternehmen hat geantwortet
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
189 Westwood Road, CT10 2NU, Broadstairs, Vereinigtes Königreich
- 0333 999 9841
4,9
Hervorragend
3987 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Exceptional service
Roger and Gareth gave exceptional service, friendly welcoming and went above and beyond to make sure our sofa was perfect for us. Thanks guys
19. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The assistant was extremely attentive…
The assistant was extremely attentive and went out of her way to help
12. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Friendly helpful and easy to talk to…
Friendly helpful and easy to talk to and help understand what sofa was best for us
18. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Mandy was excellent and very helpful
Mandy was excellent and very helpful. Answered all the questions I had and we didn't feel rushed. Everything was explained and answered perfectly. 10/10
18. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great buying experience
Very well looked after by Nadia. Right balance of being left alone to peruse but there ready and waiting to answer any questions I had.
Great range of options in store.
Overall a five star experience.
17. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sophia sofa
Georgia was such a happy, helpful member of staff, a credit to DFS. Listened to what we wanted and dealt with our order promptly.
15. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello Matt & Tracy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff. Took the time to explain everything and helped to explain with the whole process. Thank you.
14. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was nice to be able to walk around…
It was nice to be able to walk around having a god look and not be hounded by sales staff. Once we found something the sales person answered all of our questions
13. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a really helpful person called…
I had a really helpful person called Paul. Very efficient and friendly.
13. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy customer
Mandy the sales rep was amazing she wasn't pushy and was very patient as we kept changing our mind.
All in we was very happy with our experience
13. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and made me feel relaxed
Very friendly and made me feel relaxed, no pressure at all to buy any extras etc.
13. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff were really friendly and helpful…
Staff were really friendly and helpful the whole process just super easy
12. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very welcoming staff
Very welcoming staff, Mandy was excellent asking me and my partner if we needed any help and then assisting with the purchase
8. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello Marcus,
Thanks for your lovely feedback, we’re glad to hear Mandy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Westwood Cross
Hello Michell,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service with Mandy
Great customer service with Mandy. Knowledgeable and extremely efficient and helpful.
6. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Westwood Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Not telling us the right information
5. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you for your review, please accept our apologies if you have not received the correct information regarding your order. If you are unsure of anything please do call our team on 0333 9999 777.
Kind Regards,
Holly M
DFS Customer Support
Super customer service from Paul at…
Super customer service from Paul at Broadstairs- really knowledgeable and helpful.
5. Juli 2026
Antwort von DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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