DFS Furniture - Westwood Cross Bewertungen 

3.985
TrustScore 5 von 5

4,9

189 Westwood Road, CT10 2NU Broadstairs, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mandy & Paul were just great. Welcoming, knowledgable and really helpful. Mandy took on board what we wanted and worked patiently to get us the right suite and in the colours we preferred. Just really... Mehr ansehen


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • 189 Westwood Road, CT10 2NU, Broadstairs, Vereinigtes Königreich

  • 0333 999 9841

4,9

Hervorragend

TrustScore 5 von 5

3985 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(3.985)

94.852 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very welcoming

Very friendly, welcoming & polite. Everything concerning my purchase was explained clearly to me.
Very happy & satisfied

23. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Best service I have had for a long…

Best service I have had for a long time! He was knowledgable. polite, helpful and I would recommend Roger to anyone! Thank you.

16. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We was served by Mandy and she was so…

We was served by Mandy and she was so nice, polite lovely character to speak to and she went through everything with us in purchasing the right furniture.

23. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great

Great all round

22. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

we were not harassed by staff

we were not harassed by staff, just offered help when required.

Louisa made the experience straightforward, as did the other young lady we saw when we came in the day before.

20. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louisa.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The young lady was very helpful who…

The young lady was very helpful who looked after us and gave us all the information we needed thank you I think her name was Francesca

20. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Francesca.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff and service

Great staff and service! All very easy and professional!

20. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service and very polite

Great service and very polite. Answered all questions and gave multiple options available.

20. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello Adrian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Super service when choosing and ordering our sofa!

We were served by Mandy when purchasing sofas. She was absolutely fantastic from start to finish. She was so efficient, friendly and knowledgeable, and she explained everything clearly without being at all pushy. She was really friendly, which made the whole experience so easy and enjoyable. The service was quick, informative and professional, and we felt completely comfortable making our decision. I would highly recommend Mandy to anyone visiting DFS — she was brilliant!

18. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mandy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Helpful and friendly with a real…

Helpful and friendly with a real desire to help. He provided a personalised service , seemed interested and made us feel comfortable

17. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Met 3 different people at different…

Met 3 different people at different times when looking for a sofa. All 3 were brilliant. Very helpful and polite. Bought 2 sofas and 1 chair. Staff were very knowledgeable.

17. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly staff also very…

Very friendly staff also very knowledgeable.
Made very welcome & comfotable in all aspects of the service.
We were seen by Nadia last week & another wonderful lady today. Thank you both for your kindness.

17. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing customer service

We first visited the Westwood cross store on Friday, we were met by the incredible Roger, he was absolutely fantastic, we viewed the great range in the store we prefer to see things in front of us rather then online, the store looked great and once we had picked our sofa and a Swivel cuddle chair. Roger was nothing short of Incredible he answered all our questions and was so informative, we decided to go home and measure up and make sure that it was definitely the sofa we wanted for our home, we then came back today and was able to pick up were we left off a lovely lady offered us a drink whilst we waited, Roger ran through everything with us again and offered us all different options and services, whilst having a good natter, he made us feel at ease, welcomed and really listened to us, unlike other shops we have visited previously, Roger wasn’t pushy at all, he was just fantastic, and has made our experience so fun, thank you Westwood cross store!

16. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The sales man Roger was very attentive…

The sales man Roger was very attentive and informative about the sofa we chose.
He was also very knowledgable about the company which he seemed very proud to be part of.
The buying of our new loveseat was very easy which was great,he even made me and my husband a cup of tea which was kind of him.

14. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Roger.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

She was really good

She was really good

12. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello Jessica,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service was amazing we was with…

The service was amazing we was with Mandy and she helped me out so much and she was so lovely and very helpful and my two girls was getting abit overwhelmed and she got colouring out for them and my girls was so happy 😊 she helped me fill out the forms to get the sofa I feel in love with thankyou so much also the other man working there was so lovely too

11. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello Olivia,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mandy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Very friendly and explained everything a very happy customer

10. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We had a wonderful shopping experience…

We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as well the ongoing care. Fantastic customer service 👍👍

10. August 2026
DFS Furniture - Westwood Cross-Logo

Antwort von DFS Furniture - Westwood Cross

Hello Cynthia,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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