Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Mehr ansehen
Unternehmen hat geantwortet
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Vereinigtes Königreich
- 0333 999 9845
4,9
Hervorragend
8815 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dale was so nice and patient with us
Dale was so nice and patient with us. He made me feel well looked after
2. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Full suite ordered in 10 minutes
Dale was really helpful in helping us decide between the orka and the Freya.
Organised finance within 10 minutes and made the experience quick and easy!
2. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Dale.
Kind Regards,
Jordan
DFS Customer Support
Amazing service from Warren and the…
Amazing service from Warren and the store manager! Helped us through every step and both were so kind to us! Service was great cannot fault our experience! Thank you so much
2. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Warren met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service from a very experienced staff member who, after discussing our needs. showed us various suites which would fulfill these needs. We came away very satisfied with the outcome that our choice would greatly help my disabled wife, in terms of her comfort and sitting position. A very good experience.
1. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff informative and helpful.
31. Juli 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Liam was an outstanding salesman
Liam was an outstanding salesman. No pressure just very friendly very informative and relax approached. He is a total asset to your company. I would recommend anyone to go there and deal with him in person if needing a sofa .bed or any form of furniture. Thank you very much for a great experience in your Yeeside retail branch.
1. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Liam.
Kind Regards,
Jordan
DFS Customer Support
Great friendly staff at Teesside DFS
Great friendly staff at Teesside DFS, very helpful but gave us the space and time to look at the sofas and make decisions without feeling pressured. Took the time to answer any questions we had and were very informative. Thanks
1. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Dale was very helpful and found what I…
Dale was very helpful and found what I wanted, with no pressure
1. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Dale was a friendly and knowledgeable…
Dale was a friendly and knowledgeable sales and made us feel at ease
1. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fab service from Debbie
Debbie looked after us in store today, she was an absolute pleasure, had very good knowledge of the products and understood our vision completely. She made us all feel at ease and helped us throughout the process whilst making our decision. We are very much looking forward to our new sofas arriving.
1. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Uncomplicated Purchase
Quick, easy process without any hard selling which makes it much more appreciated. The sales rep was lovely, friendly and communicated clearly all information and also repeated everything to check my elderly father had heard and understood. Checked in regularly if we had any questions too.
1. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were able to have a good look at all…
We were able to have a good look at all the sofas without anybody following us round. Very helpful knowledge about the sofa we choose. Also friendly.
30. Juli 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Sales staff weren't pushy
Sales staff weren't pushy. All very friendly and helpful. Thank you
31. Juli 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Lovely man Liam who was very helpful…
Lovely man Liam who was very helpful without being too pushy and very informative on all aspects of the product and sale.
It made for a refreshing change to be able to peruse and choose without any hassle .
28. Juli 2026
Antwort von DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very welcoming and so helpful talked me…
Very welcoming and so helpful talked me through everything and very friendly
30. Juli 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
New sofa
From the moment we walked in the door of the Stockton-on-Tees branch we got approached by one of the sales staff called Dale absolutely brilliant from start to finish no hassle what so ever showed us were things were then left us to go look for our self then when we were ready we went to see him to sort everything out for us so professional
30. Juli 2026
Antwort von DFS Furniture - Stockton
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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