We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Mehr ansehen
Unternehmen hat geantwortet
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Mehr ansehen
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Mehr ansehen
Unternehmen hat geantwortet
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Mehr ansehen
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Speke Road, L24 8QB, Liverpool, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dfs has allways been my go to furniture shop, the people there are all very helpful, and make me feel relaxed

Antwort von DFS Furniture - Speke

Antwort von DFS Furniture - Speke
Very happy with the communication, any problems were dealt with in a timely manner & nothing was too much very happy

Antwort von DFS Furniture - Speke
Great experience. Very polite and helpful. Kept us up to date from start to finish. Very smooth process. Thanks DFS! Highly recommended.

Antwort von DFS Furniture - Speke
The man who served us was very polite and explained everything very professional ty

Antwort von DFS Furniture - Speke
Michael was exceptional with us from start to finish and helped guide us through the process seamlessly. His customer service was second to none.

Antwort von DFS Furniture - Speke

Antwort von DFS Furniture - Speke
Very refreshing to be left to browse the store at my own leisure and not be pressured by sales staff. I was able to approach a staff member initially to ask questions about the range I was interested in. I returned 24hrs later and picked up with the same member of staff (I had to approach her). Very knowledgeable and thorough when taking me through the purchase and bringing in a 2nd staff member to double check my order was correct. I wasn't pressured into any after sales or insurance but just informed what was available. Told what to expect goung forwards. Very welcoming and friendly staff and made to feel comfortable lets hope all goes smoothly.

Antwort von DFS Furniture - Speke
Excellent customer service in store from a nice lady she was efficient polite and not pushy

Antwort von DFS Furniture - Speke
The staff member that dealt with me in the shop was fantastic. The experience we received was amazing. Makes me want to go back and buy another even though I don’t need anymore. Thanks again for an amazing service

Antwort von DFS Furniture - Speke
Michael the sales man was polite . He listened and advised us well . He built up a great rapport with us
We were purchasing a couch for our daughter who is moving in to her first house
He provided us with useful information he was kind , nice and funny

Antwort von DFS Furniture - Speke
Very helpful and polite, very friendly, made it all a pleasure and easy for us

Antwort von DFS Furniture - Speke
We were helped by Darren in the Speke DFS store and he was extremely helpful, knowledgeable, and friendly. He was very thorough with his explanations and ensured that we knew everything regarding the sofa we purchased prior to buying it.

Antwort von DFS Furniture - Speke
Patient, helpful member of staff with good advice and information.

Antwort von DFS Furniture - Speke
Great service and very helpful.
Tony took time to explain the whole process and gave us the best option.
It was a lovely experience.

Antwort von DFS Furniture - Speke

Antwort von DFS Furniture - Speke
Fast efficient friendly informative service provided, in and out in 40 minutes with the sofa I wanted. 10 out of 10.

Antwort von DFS Furniture - Speke
First and foremost, the team were excellent. The ladies were very friendly and helpful, offering advice and reassurance over choices.
They carefully explained the options for after care, the warranty etc. so we were completely aware. At the point of breaking down the bill, I felt the experience changed. Unexpectedly, the bill for delivery was announced as circa £130. There was no pre warning of the delivery costs which, we found latterly, are advertised around other showrooms (not DFS). Having spent months saving to pay for the couch outright, we did not expect to have to foot additional significant delivery charge. Thankfully to save embarrassment, I was able to pay for it using my overdraft which I then had to borrow from family to cover to save on unauthorised OD bills. Overall, I'm not particularly pleased with the experience and would recommend to friends and family they shopped elsewhere. Again, the staff were excellent and this is in no way a reflection on the service they provided.

Antwort von DFS Furniture - Speke
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