DFS Furniture - Southampton Bewertungen 

8.088
TrustScore 5 von 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have enjoyed our experience at DFS when we came into buy a lounge suit (our 3 one at DFS . The staff were very friendly and most of all knowledgeable. I would definitely recommended anyone buying... Mehr ansehen


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Vereinigtes Königreich

  • 0333 999 9788

4,9

Hervorragend

TrustScore 5 von 5

8088 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(8.088)

101.274 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

DFS furniture

So we were wandering around and asked if we needed help , which we certainly did !! We were after a new bed , dining table and chairs and 2 sofas.
Joe very kindly showed us all the options. Customer service was excellent.

5. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Joe.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Ronan 3 seater sofa

Pleased with our purchase

5. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

👍👍👍👍👍👍👍👍👍👍

👍👍👍👍👍👍👍👍👍👍. Harry.

5. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The whole process was very clear and…

The whole process was very clear and easy. Our sales person, Faiza was amazing, she gave us such good advice with the dining chairs and what matches best. She explained everything really clearly and has a lovely friendly and relaxed demeanour allowing the whole experience to be stress-free. Thank you Fiaze for all your help, we are delighted with our furniture and the excellent service!

5. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very easy to look round store

Very easy to look round store
Excellent sales quick and polite

5. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Perfect transaction

Perfect transaction, Samira was most helpful snd professional.

4. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great and friendly service

Great and friendly service. All process was done in a professional but friendly manner. No hard sale, but helpful in regards to what we were looking for

4. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Adam was a real star and very helpful

Adam was very polite and knowledgeable . we had decided on the suite we wished to purchase and he helped us go through the process of choosing colours and extras. pointing out all features and going over payment options. All staff very helpful.

3. Juli 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Helpful and explained everything…

Helpful and explained everything clearly.

24. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

We went to hedge end in Southampton the…

We went to hedge end in Southampton the looked very good and very clean, very helpful staff and friendly we would like to say a big thank you to Josh and Joe for your great service and the rest of staff are so happy to talk to when passing by.

30. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

A very pleasant shopping experience

We were able to walk round without being bothered by anyone. We were told that if we needed any help they would be happy to. We left the shop after trying many chairs and looked in other shops. We came back to buy the one I wanted and the staff member that served us couldn't have been more helpful, explaining everything we needed to know. A very pleasant shopping experience.

30. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Un-pressured Experience

We knew what we wanted, there was no hard sell, gave us time and didn’t pounce the minute we walked in which was such a refreshing change.

27. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Joe was very helpful

Joe was very helpful, naturally helpful, friendly and pleasant to deal with. He explained everything to us and answered our questions clearly.

27. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Joe met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

lovely customer service

staff were lovely, quick experience, answered all our questions. very welcoming environment, chatty staff, didn't seem like they wanted us in and out, even though we came in quite close to closing.

24. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello Sophie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful staff

All the staff were very helpful and Sumehra who talked us through the whole process. She answered all our questions and gave good advice.

24. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello Mr Jones,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service and support from the…

Excellent service and support from the sales staff.
Special praise for Samira, who has been exceptionally knowledgeable about the products and very patiently showed us through the various options in store.
Would also like to mention the support Joe offered us to finalise the purchase.

23. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff left us alone until we had…

Staff left us alone until we had narrowed down the choices. Then made good suggestions on fabric and colour choices.

23. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Professional and efficient service with…

Professional and efficient service with a personable approach, helped us to decide on the correct choice.

21. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, loads of choice. Customer service advisor very knowledgeable.

21. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

From entering the store

From entering the store, we were met with friendly , knowledgeable staff. We were not rushed or pressurised. A lovely young man made us all a cup of tea, but the star of the show was the lovely lady, can't remember her name but she had a lovely accent! She couldn't do enough for my elderly mum which was really appreciated. Thank you so much.

20. Juni 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

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