DFS Furniture - Reading Bewertungen 

5.573
TrustScore 5 von 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • 3 Forbury Road, RG1 3JH, Reading, Vereinigtes Königreich

  • 0333 999 9774

4,9

Hervorragend

TrustScore 5 von 5

5573 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(5.573)

95.419 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The staff didn’t follow me round like…

The staff didn’t follow me round like sharks and left me to make my own decision but were ready to help me with any questions.

They walked me through the process of buying a sofa clearly and didn’t try and push extras on me.

29. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Good experience

I went to look at sofas today and bought two. Staff, John, was very helpful as I am fussy. Great service from him and I am very happy either way my purchase

29. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lovely young lady named AGA ,helped us…

Lovely young lady named AGA ,helped us to find the right sofa & chairs for us .She gave us water ,(very hot day ) & made sure we were sure with our choices. She is an excellent customer service provider.

27. Mai 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Anita,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very good service

Very good service, couldn’t have asked for anything. Listened to all our needs and went all out to help us find what we wanted. The young man that served us is a credit to your company

27. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service was great and the staff…

The service was great and the staff were helpful, they explained everything that we wanted to hear, gave advantages and disadvatages of the furniture that we saw and the choice made at the end was the best.

26. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Aubriella,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service at DFS Reading

Excellent service at DFS Reading. The lady was very efficient. Asked if we needed help and let us look around and decide on our own. When a sofa was chosen she dealt with the sale very quickly and was very helpful.

21. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Mo was great

Mo was great, very knowledgeable and friendly!

16. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

DFS make it easy

From the moment we walked into the shop the staff were very polite and helpful. They gave us the information we needed about the sofas we wanted to purchase and made the whole experience easy. Will definitely purchase from DFS again.

23. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great choice of products in showroom

Great choice of products in showroom. Staff were excellent,

20. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fab staff easy order

Aga was really helpful and managed to find us exactly what we needed on short notice and was conscious of keeping it all within our budget

20. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Aga was really helpful and…

Aga was really helpful and knowledgeable with all questions asked. She gave us all possible options with no pressure to commit to buy. In the end, we found the sofa combination we like and we’re happy we made a purchase. I would recommend a 10 out of 10 for Aga’s customer service interaction.

19. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good morning Ed,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Aga helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great Service with a smile!

We were assisted in with our purchase today by Sarah, she approached us when we entered the store, explained where things were and what we needed to know about fabrics, colours, and seat combinations, then left us alone to wander and view. She kept a respectful distance while we browsed, and made it clear she was available for help when we needed it. We left the store as we had others to look around, but came back pretty quickly with our minds made up! Sarah was extremely helpful and really made the whole experience seem so easy and simple. She talked us through all the extras and finance, and explained in great detail the benefits of the additional insurance, she was very knowledgeable and clearly loves her job! We're really happy with our purchase, and wouldn't hesitate to recommend Sarah. We hope not to need another sofa for a long time, but will definitely recommend Sarah to help friends or family! What a superstar rep DFS have there!

19. Mai 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sarah met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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