DFS Furniture - Reading Bewertungen 

5.570
TrustScore 5 von 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • 3 Forbury Road, RG1 3JH, Reading, Vereinigtes Königreich

  • 0333 999 9774

4,9

Hervorragend

TrustScore 5 von 5

5570 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(5.570)

95.419 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I had a great experience today…👍

I had a great experience today brilliant customer service specially Olga great customer service very helpful advices. Very happy with the service and quality products good price 👍

13. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The salesmen was very helpful and…

The salesmen was very helpful and informative and suggested a sofa which met our wants and needs

14. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Easy

Easy, straight forward, fast, friendly staff

14. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Mo was extremely helpful

Mo was extremely helpful, very professional and a brilliant salesman

13. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff outstanding

Staff were outstanding. Spoke to a few of them and they were so friendly and attentive. Totally understanding of my incisiveness

13. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Customer service was great..i wal…

Customer service was great..i wal listen to and things was explained in a timely and calm manner also the person who took my order was patient no rushing i felt the experience was handled professional.

13. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service and very quick from start…

Great service and very quick from start to finish

13. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff

12. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sarah DFS Reading

Sarah in your Reading store was absolutely brilliant a real asset to DFS - great customer service and attention to detail.
Thank you Sarah

12. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

We found the product we were looking…

We found the product we were looking for very easily having checked by phone that it was available to see in store. John was able to answer all our questions and the ordering process was quick and simple

11. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

DFS Reading - outstanding!

Our sales consultant was knowledgeable, courteous and overall brilliant!

It’s not often that I rave about customer service but this experience was excellent!

8. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

A great experience.

A great experience.
First visit was last Friday and we found what we wanted very quickly. Jonathan looked after us - he was fantastic, able to provide so much information & answer all our questions. Having been home to consider our options, we went back again two days later & placed our order.
Many many thanks Jonathan.

7. Juni 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Ann,

We are really grateful for your kind words and for sharing your experience in our store with Jonathan. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I was greeted at the door and directed…

I was greeted at the door and directed to the right place then after a few questions I was left to browse sit & contemplate with out interruption. Then Sarah dealt with my questions and she asked me and informed me of all my options having made up my mind the paperwork was completed efficiently and quickly. I was completely satisfied with the service and I have a delivery date of the 20 already confirmed Thank you very much for the excellent service far better to what I received at Sofology & Furniture Village where I felt pressured and talked at is a salesman’s way

7. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Agnieszka was very helpful in getting…

Agnieszka was very helpful in getting my the right sofa

7. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Staff were knowledgeable and helpful

Staff were knowledgeable and helpful. I would suggest though that approaching people as soon as they enter the shop is a little off putting and make the customer feel a little uncomfortable. Maybe let them actually get into the shop a bit before you approach them

6. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for sharing this lovely review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

They were very helpful when we were…

They were very helpful when we were choosing our corner sofa & guided me through options to my spec

6. Juni 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Caroline,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

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