Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Mehr ansehen
Unternehmen hat geantwortet
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Mehr ansehen
Unternehmen hat geantwortet
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Mehr ansehen
Unternehmen hat geantwortet
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

3 Forbury Road, RG1 3JH, Reading, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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I had a great experience today brilliant customer service specially Olga great customer service very helpful advices. Very happy with the service and quality products good price 👍

Antwort von DFS Furniture - Reading
The salesmen was very helpful and informative and suggested a sofa which met our wants and needs

Antwort von DFS Furniture - Reading
Mo was extremely helpful, very professional and a brilliant salesman

Antwort von DFS Furniture - Reading
Staff were outstanding. Spoke to a few of them and they were so friendly and attentive. Totally understanding of my incisiveness

Antwort von DFS Furniture - Reading
Customer service was great..i wal listen to and things was explained in a timely and calm manner also the person who took my order was patient no rushing i felt the experience was handled professional.

Antwort von DFS Furniture - Reading
Great service and very quick from start to finish

Antwort von DFS Furniture - Reading
Sarah in your Reading store was absolutely brilliant a real asset to DFS - great customer service and attention to detail.
Thank you Sarah

Antwort von DFS Furniture - Reading
We found the product we were looking for very easily having checked by phone that it was available to see in store. John was able to answer all our questions and the ordering process was quick and simple

Antwort von DFS Furniture - Reading
Our sales consultant was knowledgeable, courteous and overall brilliant!
It’s not often that I rave about customer service but this experience was excellent!

Antwort von DFS Furniture - Reading

Antwort von DFS Furniture - Reading
A great experience.
First visit was last Friday and we found what we wanted very quickly. Jonathan looked after us - he was fantastic, able to provide so much information & answer all our questions. Having been home to consider our options, we went back again two days later & placed our order.
Many many thanks Jonathan.

Antwort von DFS Furniture - Reading
I was greeted at the door and directed to the right place then after a few questions I was left to browse sit & contemplate with out interruption. Then Sarah dealt with my questions and she asked me and informed me of all my options having made up my mind the paperwork was completed efficiently and quickly. I was completely satisfied with the service and I have a delivery date of the 20 already confirmed Thank you very much for the excellent service far better to what I received at Sofology & Furniture Village where I felt pressured and talked at is a salesman’s way

Antwort von DFS Furniture - Reading
Agnieszka was very helpful in getting my the right sofa

Antwort von DFS Furniture - Reading

Antwort von DFS Furniture - Reading
Staff were knowledgeable and helpful. I would suggest though that approaching people as soon as they enter the shop is a little off putting and make the customer feel a little uncomfortable. Maybe let them actually get into the shop a bit before you approach them

Antwort von DFS Furniture - Reading
They were very helpful when we were choosing our corner sofa & guided me through options to my spec

Antwort von DFS Furniture - Reading
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