DFS Furniture - Reading Bewertungen 

5.556
TrustScore 5 von 5

4,9

3 Forbury Road, RG1 3JH Reading, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All the staff is very informative and polite. Met Sarah who is amazing and really a kind person and she helped us in deciding the item we wanted to pick

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • 3 Forbury Road, RG1 3JH, Reading, Vereinigtes Königreich

  • 0333 999 9774

4,9

Hervorragend

TrustScore 5 von 5

5556 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(5.556)

93.710 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Friendly and helpful service throughout

We received a warm and welcoming reception when walking through the door and were asked if there was something specific we were looking for. We were then shown which direction to follow and if we needed anything just let them know and then left us in peace to have a good look around before Steve approached us and asked if we needed any help or more information on anything. I had found what I was looking for and asked for more details and he duly obliged in a friendly and professional manner. We were offered drinks more than once while we waited for the paperwork to be sorted and made payment for my purchase. Steve was very nice and helpful throughout the process and was a pleasure to deal with and I got the items I wanted so it was a successful visit to the store.

27. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent knowledge and very attentive…

Excellent knowledge and very attentive help with all elements of our initial enquiry and subsequent order.

27. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Andy,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent Staff

Friendly, informative and patient staff. John who works at the DFS in Reading was brilliant with me and my wife.

27. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Servive and knowledge

Choose a sunday morning because thought it would be quiet .
a few people looking around a sales person approached us and asked if we needed help.
Told them our requirements and was taken to be shown a selection of sofas .
Very polite and good knowledge of sofas.very quick at getting delivery time and full price with extras .

Mr R Greetham

26. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Great service, clear and understandable sale

26. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, quick efficient and also not being pushy in selling you something you don’t want 😀

26. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly staff

Very friendly staff, lots of options, reasonable prices. I was listened to, felt comfortable and found my ideal recliner.

25. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff were very friendly

Staff were very friendly. Able to answer all my questions. Knowledgeable about the products. Patience and explained any queries I had. Very good service

25. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, wide range of products, very helpful staff especially Aga, amazing lady highly professional capable of offering advice without pressuring the client 😁👍 thank you lovely Aga for your help today

25. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aga.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The service I had todsy was excellent…

The service I had todsy was excellent very helpful and the lady helped me by showing my options that were available,and choices and helped me with any questions I had .

25. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff

Everything was great staff were very knowledgeable and friendly, a very enjoyable experience

24. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fab service

Great service and assistance from staff. Can't ask for much more!

24. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Exceptional customer service

Great sofa selection and exceptional service. Aga was brilliant — knowledgeable, patient, and very polite during my first visit. Both Aga and Stephen took the time to answer every question and made ordering easy and enjoyable. A thoroughly positive experience, and I’ll definitely return.

23. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

John was helpful and very knowledgeable

John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the credit over 4years.

23. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Good service from Reading DFS store

John was very helpful following our visit to the Reading store. We chose four items from the Layla range. We discussed delivery, finance, material and extended warranty and placed an order for delivery during October.

23. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We popped into dfs reading to get our…

We popped into dfs reading to get our new sofa. We had an excellent experience, the sales man was great.

21. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello Christian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I can't fault the service of the…

I can't fault the service of the Reading Showroom, John wasn't pushy and knew his products

21. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience at the Reading store

We visited the reading store today,the welcome was great,not to pushy as we looked at the sofas,he showed us a number of sofas he was very knowledgeable,we chose one and the whole process was very easy,explaining everything very well

21. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Buying a new sofa

Very welcoming and helpful in all aspects.
Gave us time to make sure of purchase.
No rush all.

21. Juli 2026
DFS Furniture - Reading-Logo

Antwort von DFS Furniture - Reading

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

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