Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Unternehmen hat geantwortet
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Mehr ansehen
Unternehmen hat geantwortet
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Kontaktinformationen
Mariners Way, PR2 2YN, Preston, Vereinigtes Königreich
- 0333 999 9753
Bittet Kunden um Bewertungen
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We had a very friendly and…
We had a very friendly and knowledgeable sales person it was a good experience.

Antwort von DFS Furniture - Preston
The staff member that helped us with…
The staff member that helped us with our sofa order was very helpful. He went over every detail with us and ensured we were completely happy before confirming the order.

Antwort von DFS Furniture - Preston

Antwort von DFS Furniture - Preston
Very patient and helpful sales…
Very patient and helpful sales assistant. Nothing was too much trouble.

Antwort von DFS Furniture - Preston
The showroom is bright and airy and…
The showroom is bright and airy and laid out well. We were not pestered but there was always someone available to answer any questions. The staff were very friendly and helpful. It made buying a chair a very easy and pleasurable experience.

Antwort von DFS Furniture - Preston
Good quality and variety of goods
Good quality and variety of goods. The customer services provided by Zaid was excellent

Antwort von DFS Furniture - Preston

Antwort von DFS Furniture - Preston
A warm welcome
A warm welcome from all the guys here. Not pushy at all. If you know what you want in advance they won't try to sell you a more expensive item. They really made me and my son feel at home. I got great advice and they impressed me with their customer care. I had a great laugh with them too. I even got a very nice latte. I might go back for a chat and a coffee. Beats Costa. 🤣

Antwort von DFS Furniture - Preston
We had the postcodes of several sofa…
We had the postcodes of several sofa shops in the sat nav ready to do a thorough shop, but Denzel was so lovely we purchased there and then. Don't lose him!

Antwort von DFS Furniture - Preston
Denzil was a great sales person-…
Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.

Antwort von DFS Furniture - Preston
Very happy!
Jamie was very down to earth and patient and greeted us as soon as we walked in. We ended up ordering my dream couch and he was so knowledgeable with explaining how the process will all work with ordering/delivering and exactly what our money was going towards. We ended up leaving with more than we came in for. Thanks Jamie!

Antwort von DFS Furniture - Preston
Welcoming staff
Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.

Antwort von DFS Furniture - Preston
Excellent staff
Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

Antwort von DFS Furniture - Preston
Lovely welcome
First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

Antwort von DFS Furniture - Preston
Excellent customer service
We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

Antwort von DFS Furniture - Preston
Left alone whilst browsing
Left alone whilst browsing, and then staff were attentive once needed.

Antwort von DFS Furniture - Preston
Nice experience
I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

Antwort von DFS Furniture - Preston

Antwort von DFS Furniture - Preston
So funktioniert Trustpilot
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