We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Mehr ansehen
Unternehmen hat geantwortet
Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Mehr ansehen
Unternehmen hat geantwortet
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Mariners Way, PR2 2YN, Preston, Vereinigtes Königreich
- 0333 999 9753
4,9
Hervorragend
6969 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our experience getting the right sofa.
Helped us choose the right sofa, amazing customer support.
10. Juni 2026
Antwort von DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Firstly no hard sell
Firstly no hard sell, was left to browse and look around . When I did ask for assistance the staff member was great. I was undecided regarding colours and the member of staff put it on the big screen for me,switching from one shot to another. Absolutely great friendly service. Would highly recommend.
2. Juni 2026
Antwort von DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good helpful service very friendly…
Very good helpful service very friendly sandy chair
9. Juni 2026
Antwort von DFS Furniture - Preston
Hello Sandra,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Preston
Hello Lynda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
New sofa
The shop was nice and clean and inviting .
The staff especially Denzil who dealt with us were all very friendly and helpful without being pushy.
Denzil explained all our options to us very clearly .
8. Juni 2026
Antwort von DFS Furniture - Preston
Hello Julie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Denzil.
Kind regards,
Lia
DFS Customer Support
Popped in on Sunday at Preston and the…
Popped in on Sunday at Preston and the Salesperson was great, not pushy and helped us find the ideal sofa
7. Juni 2026
Antwort von DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and informative sales staff
7. Juni 2026
Antwort von DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Preston
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly service from Lee
Excellent friendly service from Lee
5 stars all round ✨️
7. Juni 2026
Antwort von DFS Furniture - Preston
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Preston
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Hassle free & incredibly helpful
We were greeted at the door immediately, answers to our questions were informative and to the point. Staff were extremely knowledgeable and down to earth. Flawless buying experience so hats off to the guys there. Would recommend.
5. Juni 2026
Antwort von DFS Furniture - Preston
Hello Brad,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jamie from the Preston branch was…
Jamie from the Preston branch was extremely helpful and friendly. I’d spoke to him a few months ago re another sofa and knew I wanted to purchase this sofa through Jamie. Nice to know he’s worked for DFS for a few years so very knowledgeable.
2. Juni 2026
Antwort von DFS Furniture - Preston
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
very helpful staff but… I do not want…
very helpful staff but… I do not want interest free credit. Why is there no cash price? please don’t try to bullsh1t me with the interest free credit crap, there is for sure a cost to you, why not pass at least some of that on?
2. Juni 2026
Antwort von DFS Furniture - Preston
Good morning John,
Thank you for taking the time to share your feedback, its greatly appreciated! We're so glad to hear the team were a great help in store.
The price will be the same regardless of the payment option, the interest free credit is of no cost to our customers and you should choose the option which best suits you. Unfortunately we do not offer discounts for customers who choose to pay upfront as the majority of the furniture is already heavily discontinued and we do look to treat all our customers fairly.
Apologies for any inconvenience this may have caused.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Preston
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Pleasant experience from start to finish.
We made a couple of visits to DFS Preston. We were greeted by Denzil. What a lovely guy, not pushy but genuinely friendly and did everything he could to help us.
We were struggling with the measurements and he did all the hard work for us and even drew a picture.
We were offered drinks and he couldn't do enough for us.
His manager was as equally friendly. The customer service is spot on!! Thank you.
1. Juni 2026
Antwort von DFS Furniture - Preston
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent selection in store and staff…
Excellent selection in store and staff really knowledgeable and helpful- highly recommended
1. Juni 2026
Antwort von DFS Furniture - Preston
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
We came in today and everyone was…
We came in today and everyone was lovely and very helpful and helped me with everything I needed
1. Juni 2026
Antwort von DFS Furniture - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
First class communication
First class communication from Denzil, explained the deal perfectly!
1. Juni 2026
Antwort von DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff was very helpful explaining very…
Staff was very helpful explaining very nicely
Some advice helpful
31. Mai 2026
Antwort von DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.