DFS Furniture - Norwich Bewertungen 

8.208
TrustScore 5 von 5

4,9

Salhouse Road, Unit 5, NR7 9AZ Norwich, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dan was very helpful patient and knowledgeable. He demonstrated several options showed is detail and walked us through options Friendly approachable and a pleasure to deal with. Made it easy to ma... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good sales - not too pushy and I had time to look around the store before having a sales person trying to sell me something. The sales person I dealt with was not too pushy and explained everything.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other fu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Salhouse Road, Unit 5, NR7 9AZ, Norwich, Vereinigtes Königreich

  • 0333 999 9764

4,9

Hervorragend

TrustScore 5 von 5

8208 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(8.208)

100.017 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Experience was great

Experience was great. Staff was friendly not pushy to buy. Advised us on our description of what we was looking for.
Offered us drinks. Gave us time to think and decide. It was a lovley experience couldn't of asked for a better service.
Simon morris and another member of staff , didn't catch his name very polite and helpful.
To us what seems a very stressful time. Has helped made this decision less stressful. Also would like to mention its nice to see staff in casual/smart clothing. Which also does not overwhelm customers.
This is our 3rd sofa with DFS.
we have dealt with the norwich branch and Customer service is brilliant.

25. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Just good professional standards with…

Just good professional standards with pleasant staff. Sam was excellent

25. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service from Richard at…

Great customer service from Richard at the Norwich branch. Was not pushy, explained all the different combinations we could have. Only let down was amount of wait time for sofa, but if it 8s quality you want then it will be worth it.

24. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Richard met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Positive Experience at Norwich

On our visit to the store we met Sales Assistant Natalia who listened carefully to our needs and offered us positive advice. She drew up a sketch based on a photograph of our room that we had provided. We subsequently made a purchase.

24. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Natalia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I had a absolutely fantastic experience…

I had a absolutely fantastic experience buying my sofa the sales rep was extremely helpful to my wife to find her exactly what she wanted. He was able to give us the best advice after he asked if we had any sofas we wanted to view and made us feel completely relaxed with the clear and honest advice and making it entertaining with a laugh and joke. I would highly recommend coming here to anyone I know. P.S the wife is stealing my recliner

25. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Hi I bought a nice sofa and footstool…

Hi I bought a nice sofa and footstool at the Norwich outlet. Great service and a fantastic range. Would highly recommend this if you are looking for a great sofa.

4. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lovely warm welcome

Lovely warm welcome, asked me all the right questions to know exactly what I was looking for, was very helpful, wasn’t pushy, gave space for us to browse and decide, I never once felt uncomfortable, first time buying a sofa and was very happy with my experience and service that was provided! Highly recommend this store!

24. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fabulous experience.

Helpful, polite and looked after my Dad amazingly! Purchased from here myself a few years ago and had the same experience. Well done guys, wouldn't hesitate to shop here again.

24. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Gail,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

It was a pleasure and no pressure from…

It was a pleasure and no pressure from salesman very informative explained everything very well

22. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff

Brilliant staff, great choice, and very helpful with all our inquiries

23. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Megan was very helpful

Megan was very helpful, enthusiastic and knowledgeable.

23. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great place to shop

The showroom was beautifully set out and easy for my disabled husband to move around in. It smelt fresh ! Great choice . Dan who served us was helpful, knowledgeable and friendly.

23. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff were amazing and very helpful in…

Staff were amazing and very helpful in finding the right sofa and chair for me. Polite and friendly

22. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Great service, friendly & helpful, & not pushy.

22. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service in the Norwich store

Excellent service in the Norwich store. Friendly & knowledgable staff. V pleased with the service & can't wait for our new sofas to arrive :)

21. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff

Great staff

21. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Amy,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady was very helpful and…

The lady was very helpful and constructive explained every thing to use

21. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Craig,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Katie was a lovely very helpful lady

Katie was a lovely very helpful lady , helped with advice on everything I asked not pushy to make you buy wanted me to have exactly what a wanted, great customer service, would recommend to anyone 😊

20. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Jennifer,

We are really grateful for your kind words and for sharing your experience in our store with Katie. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service from the Simon that I…

Excellent service from the Simon that I dealt with. There was no "hard sell" which is always a bonus as there is nothing worse than wanting to buy something and then being hassled to within an inch of your life the second you wall through the door. All relevant information passed in and very relaxed and easy. Now to wait and see what it turns up like for the next review.

18. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Mrs Danielle,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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