Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Mehr ansehen
Unternehmen hat geantwortet
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
Unternehmen hat geantwortet
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Vereinigtes Königreich
- 0333 999 9821
4,9
Hervorragend
2467 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Jo was very helpful
Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.
28. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Luton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Luton
Hello Shivaji,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady,was very helpful and…
The sales lady,was very helpful and listened to what we required,a very professional lady
26. Mai 2026
Antwort von DFS Furniture - Luton
Hello Darran,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
10/10 for Fahima
I was shattered and looking for a very specific colour, feel and shaped sofa.
The first lady who offered me help, proceeded to tell me they didn't have what I was looking for and then pointed me in a random direction to have a look at what was in store.
But Fahima was SO helpful. She saw me testing out sofas and obviously looking a little despondent at being dismissed by the other member of staff and she spent a LOT of time with me and advising me. I went in for one sofa and left with a sofa, a sofa bed, a rug, 4 dining chairs, a side table and cushions because of how helpful and attentive she was. She was friendly but professional and didn't make me feel rushed at all. Brilliant service.
25. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Luton
Hello Fiona,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service 10/10!
Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I committed. He was thorough in explaining extras and finance options. A very professional salesman.
24. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service
I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the information we needed. Joseph explained the sofa's features and its maintenance requirements. Overall, the service was very good.
23. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Luton
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Very happy experience
Very happy experience, the girl was informative and clear about all the things l needed to know.
23. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Good service in the store, good choice
Staff members are attentive but not overly attentive which I found good. Choice in the store was decent and staff were friendly and knowledgeable about everything I asked them about. Yet to receive my order, so don’t have any experience with the delivery service and the quality of the product
21. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
It was very good and helpful
21. Mai 2026
Antwort von DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were able to take the leather colour…
We were able to take the leather colour samples home to confirm before placing the order. Very helpful assistant.
20. Mai 2026
Antwort von DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Warm and friendly staff who were…
Warm and friendly staff who were knowledgeable and helpful.
Clean and tidy store
20. Mai 2026
Antwort von DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Luton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A good experience at Luton store
The Luton store is well laid out, immaculately clean and welcoming. Staff welcoming, friendly, helpful, not at all intrusive or pushy. Product choice good, prices not the cheapest, but quality seems good.
15. Mai 2026
Antwort von DFS Furniture - Luton
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Fantastic choice of sofas for a very…
Fantastic choice of sofas for a very reasonable price!
9. Mai 2026
Antwort von DFS Furniture - Luton
Good morning Lissy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, quality products
15. Mai 2026
Antwort von DFS Furniture - Luton
Good morning Lin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Definitely Recommended
I would like to say a big thank you to Hanna who advised and helped us choose the right sofa's. Amazing customer service!
11. Mai 2026
Antwort von DFS Furniture - Luton
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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