Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Mehr ansehen
On the first day I visited the store I was greeted by advisor Karema, with a warm smile. She was helpful and very patient in listening to my request and showing me around the store. Excellent customer... Mehr ansehen
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Vereinigtes Königreich
- +443339999777
4,9
Hervorragend
1342 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
friendly service and easy to do
friendly service and easy to do. Staff made everything understandable and quick
13. Juni 2026
Antwort von DFS Furniture - Greenwich
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Thomas @ DFS Charlton is an excellent salesman. Not only did he deal with me professionally on my purchase, he advised me on aftercare, dealt with all my concerns seamlessly. He engaged me also in education issues which he was genuinely interested in. He’s a great guy for sure and asset to the business.
13. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
10/10 service it was amazing experience…
10/10 service it was amazing experience from start to finish specially sameera thank you :)
She took extra care for us and my family and explained every details beautifully thank you again sameera
14. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
We visited DFS today looking for a sofa…
We visited DFS today looking for a sofa and were fortunate to be assisted by Samira. From the moment she greeted us, she was incredibly welcoming, knowledgeable, patient, and genuinely interested in helping us find the right sofa for our home.
Samira took the time to understand exactly what we were looking for, answered all of our questions thoroughly, and guided us through the available options without any pressure. Her product knowledge and honest advice made the decision-making process so much easier.
Thanks to her exceptional customer service, we ended up making a purchase that we are absolutely delighted with. She made what could have been an overwhelming experience enjoyable and stress-free.
Samira is a real credit to DFS, and I would highly recommend her to anyone looking for outstanding customer service. Thank you, Samira, for going above and beyond to help us. A truly first-class experience from start to finish.
14. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Good customer service skills very pleased
Very pleased with service and well looked after.Will recommend to other's. Thank you.
14. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Nice women staff help me pick a new…
Nice women staff help me pick a new sofa and armchaira and she would very nice To talk with
6. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Greenwich
Hello Barbara
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Best customer service
10. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Greenwich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
A no pressure easy experience
A no pressure easy experience.
All staff members in store were extremely informative and helpful.
7. Juni 2026
Antwort von DFS Furniture - Greenwich
Good Morning
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Tom from Charlton DFS helped us buy our…
Tom from Charlton DFS helped us buy our brand new pierson 2 & 3 seater power recliner sofa and we couldn't of asked for a better guy to help us, true salesman and top guy. 11/10 from me and my wife, highly recommend to see Tom if you want a new sofa, he will not only make you feel welcome, but will help you with finding your new sofa. A huge thank you from me and my wife to Tom, we are now sitting back and relaxing, waiting for our sofas to arrive and to be put together :)
6. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and professional
Very friendly and professional. There was no pressure in making a decision about product. I was given enough time to consider before making a final decision. At the end, I was very pleased with service received.
27. Mai 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Kerry was a really brilliant sales…
Kerry was a really brilliant sales person. She never pressured us but had all the information we needed at her finger tips. She was patient and helpful and really friendly and personable with lots of impartial advice that was really beneficial.
27. Mai 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Tom was very helpful in my choosing a…
Tom was very helpful in my choosing a sofa suitable for my disability.
3. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service staff very helpful show…
Great service staff very helpful show room laid out extremely well a very pleasant and successful experience
2. Juni 2026
Antwort von DFS Furniture - Greenwich
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mohammad Zohir was the salesperson
Mohammad Zohir was the salesperson, and his customer service and product knowledge were exceptional. He answered every question thoroughly and was very polite, professional, and helpful throughout. I was extremely impressed with the level of service he provided.
1. Juni 2026
Antwort von DFS Furniture - Greenwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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