The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Mehr ansehen
Unternehmen hat geantwortet
We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)
Unternehmen hat geantwortet
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Gonerby Road, NG31 8AU, Grantham, Vereinigtes Königreich
- 0333 999 9743
4,9
Hervorragend
2243 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Monday morning feeling
The staff were polite and friendly but did not bother us when we said we were just browsing. however when we had made a decision the salesman was efficient and friendly answering all our questions and giving us all the details we needed .
2. Februar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you had a positive experience with our team and that they provided helpful service.
Kind Regards.
Vanessa
DFS Customer Support
Staff were great today
Staff were great today, also yesterday at first visit. All were helpful and knowledgeable without being too pushy. Very pleased with my purchase.
1. Februar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us this feedback. We're happy to hear that our staff were helpful and knowledgeable, and that you are pleased with your purchase.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service and helpfulness.
We had been researching our new sofa’s on your website for a while so the whole experience turned out well when visiting your Grantham store. Very friendly and helpful young man, Andrew, made the final step for us just right.
31. Januar 2026
Antwort von DFS Furniture - Grantham
Thank you for sharing your positive experience with us. We are so happy to hear that our team member was helpful and that you found what you were looking for in our store.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us this great review. We're so glad you found our sales lady lovely and knowledgeable!
Kind Regards,
Vanessa
DFS Customer Support
Knowledgable and caring staff makes all the difference!
Paige made designing our living room a breeze with her knowledge and insight into things we hadn't even considered. A true pleasure to work with!
24. Januar 2026
Antwort von DFS Furniture - Grantham
We are really happy that our team member's expertise made designing your living room so easy. Thank you for sharing your positive experience with us!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Grantham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Salesman was outstanding at explaining…
Salesman was outstanding at explaining everything.
25. Januar 2026
Antwort von DFS Furniture - Grantham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent shopping experience
Sammy was very knowledgeable. At no point did we feel pressured to make a purchase however, once we had decided she could not have been more helpful. A very pleasant, professional young lady. A credit to your brand. Thank you.
24. Januar 2026
Antwort von DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful staff and was able to…
Very helpful staff and was able to purchase what we wanted with their help
23. Januar 2026
Antwort von DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Buying a three piece suite easily.
The whole process of choosing a suite and chair was made so easy via the sales man Dan. He explained the process , showed us the three piece and chair, so easily , the finance side of it was made easy to understand. He was very friendly, polite and easy to chat to. It was an enjoyable shopping spree made great by Dan
24. Januar 2026
Antwort von DFS Furniture - Grantham
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Lorraine A
DFS Central Customer Support
Andrew was very helpful
Andrew was very helpful, knowledgeable and friendly. Made the whole experience a pleasure.
23. Januar 2026
Antwort von DFS Furniture - Grantham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Purchased two sofas and a chair with a…
Purchased two sofas and a chair with a footstool from the grantham shop. Sammy was very helpful and the process was very easy
21. Januar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us a 5* review. We are so happy to hear that our team member made the process easy for you!
Kind Regards,
Vanessa
DFS Customer Support
Excellent, professional customer service
Dan at the Grantham store was brilliant. I arrived at the store knowing exactly what I wanted, and he made sure that the order was correct after I was having difficulty completing online. He offered me additional relevant products (and a nice cup of tea!), advised what was suitable for my needs and wasn't pushy on the products I declined. I will return to this store again in the future - thanks Dan!
21. Januar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you had such a positive experience in our Grantham store and that our colleague was so helpful. Thank you for your feedback!
Kind Regards,
Vanessa
DFS Customer Support
5 Star Service
Andrew was very knowledgeable and approachable. He took the time to explain everything clearly, answered all my questions, and made the whole experience comfortable and stress-free. Excellent customer service. I’d happily recommend him and DFS to anyone and wouldn’t hesitate to buy from them again.
16. Januar 2026
Antwort von DFS Furniture - Grantham
Good morning,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Andrew.
Kind regards,
Lia
DFS Customer Support
Had a very positive experience at DFS…
Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.
When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.
This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!
10. Januar 2026
Antwort von DFS Furniture - Grantham
Good morning Lucy,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We was serverd by Sammy who was really…
We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊
18. Januar 2026
Antwort von DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
A very knowledgeable & helpful…
A very knowledgeable & helpful assistant who made the whole process easy
18. Januar 2026
Antwort von DFS Furniture - Grantham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
It was all good from start to finish
It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks
17. Januar 2026
Antwort von DFS Furniture - Grantham
Good afternoon Neil,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.