DFS Furniture - Gateshead Bewertungen 

10.184
TrustScore 5 von 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our son bought a suite a couple of months ago and we had a fabulous helpful, very knowledgable guy called Mark. We went back in today to buy ours, again so very helpful, spent time with us to help wit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • metro retail park metro retail park, NE11 9XS, Gateshead, Vereinigtes Königreich

  • 0333 999 9757

4,9

Hervorragend

TrustScore 5 von 5

10.184 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(10.184)

94.354 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff. Good choice and finance options.

8. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Paul sales man was very helpful…

Paul sales man was very helpful explaining everything about sofas we chose

7. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We came to the store in Gateshead metro…

We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

7. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello Peter,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

From the moment we stepped over the threshold

From the moment we stepped over the threshold we were made very welcome. One of the assistants even remembered me from 7 months ago.

6. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing helpful staff

We had such a fantastic experience at DFS, thanks to Rachel. She was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for without ever making us feel rushed or pressured.

Rachel went above and beyond to help us find our dream sofa, offering great advice and making the whole process easy and enjoyable. Her excellent customer service really stood out, and we couldn’t be happier with our purchase.

Thank you, Rachel, for making what could have been a stressful decision such a positive experience. We highly recommend asking for Rachel if you’re visiting DFS!

29. Juni 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Pam was very helpful with choosing our…

Pam was very helpful with choosing our new settee. We went in and we were really unsure on what we wanted but Pam went through every option to make sure we were happy!

Thank you again

6. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Friendly and helpful staff who provided…

Friendly and helpful staff who provided us with the right info and assistance.

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I received excellent customer service…

I received excellent customer service throughout my visit. I was given plenty of time to browse without feeling pressured, which made the experience very comfortable. Everything was clearly explained, and my order was confirmed carefully to ensure it was exactly right for me. The staff were friendly, attentive, and genuinely focused on providing a positive customer experience. I left feeling valued and very satisfied with the service I received

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lovely staff

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Professional Service

Professional, friendly salesperson who took time to ensure we understand the purchase terms and conditions. Made it all easy.

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Effortless

Just put a deposit down, really pleased with the service. Nicola was very knowledgeable and helpful. Really looking forward to it arriving.

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Nicola.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent STAFF

Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery

5. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Michelle from the Newcastle metro centre was brilliant 👏 👏 👏 👏

Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed

4. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

DFS Consultant knew the product/sofa…

DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.

4. Juli 2026
DFS Furniture - Gateshead-Logo

Antwort von DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

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