No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... Mehr ansehen
Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Mehr ansehen
Unternehmen hat geantwortet
No high pressure salesmen, offered us assistance or freedom to browse at our leisure,didn't follow us around the shop.Just the way it should be.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Vereinigtes Königreich
- 0333 999 9742
4,9
Hervorragend
4404 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Friendly but not pushy staff
Friendly but not pushy staff
Sofa more expensive once delivery & care kit added which should be part of price on shop floor in my opinion
Good choice of sofas
16. Mai 2026
Antwort von DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and professional team
Very friendly and professional team. Advised on all I needed to take good care of my new sofa
Would recommend
22. Mai 2026
Antwort von DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Store and staff great.
The staff at the Droitwich store were very helpful. Provided all necessary information and explained in simple terms. Offered advice and suitable options based on our criteria. A very good service overall.
20. Mai 2026
Antwort von DFS Furniture - Droitwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Amanda was very helpful from the moment…
Amanda was very helpful from the moment I walked in the shop. Gave me some good advice and all welcomed. Overall a good shopping experience
21. Mai 2026
Antwort von DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service.
19. Mai 2026
Antwort von DFS Furniture - Droitwich
Good morning Steve,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Purchase on a Monday
Quick service once I found someone to serve me. Also assisted by the fact that I knew what I wanted, so was not having a sales pitch on every item in the shop. Staff were polite and helpful. I wasn't consulted on delivery options. Just quoted and paid for the highest. Hence the drop of a star.
12. Mai 2026
Antwort von DFS Furniture - Droitwich
Good Afternoon,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
We do apologise for the experience you have received when placing the order, we do apologise if the delivery charge was not mentioned as this is very disappointing to hear.
Kind Regards,
Jordan
DFS Central Customer Support
Staff was very helpful
Staff was very helpful, and took time to answer any questions we had, plus made us very welcome 🤗
15. Mai 2026
Antwort von DFS Furniture - Droitwich
Good morning Maureen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Paisley our sales assistant was very…
Paisley our sales assistant was very professional friendly and with a smile on her face
17. Mai 2026
Antwort von DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and pleasant sales…
Very helpful and pleasant sales assistant who explained everything clearly
14. Mai 2026
Antwort von DFS Furniture - Droitwich
Good morning Diane,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff member was helpful
The staff member was helpful, friendly, polite & courteous. We explained what we were looking for, he took us to the sofas we wanted to view.
Went thro all the options colours,power recliner, manual option,etc.
Explained how to look after the sofas & detailed the payment options.
Very happy, would recommend to others to visit this store
11. Mai 2026
Antwort von DFS Furniture - Droitwich
Good afternoon,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Excellent buying experience
Amanda was exceptionally helpful offering advice and very patient whilst I made my choice.
9. Mai 2026
Antwort von DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine A
DFS Central Customer Support
Lee was great
2. Mai 2026
Antwort von DFS Furniture - Droitwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very professional
Very professional, friendly and helpful staff. Showroom is very comfortable and roomy making a relaxed environment.
6. Mai 2026
Antwort von DFS Furniture - Droitwich
Good afternoon Mrs Ekste,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I pressure when browsing and great…
I pressure when browsing and great customer service when a decision was made to purchase!
5. Mai 2026
Antwort von DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Amanda from the Droitwich store was…
Amanda from the Droitwich store was phenomenal - thank you so much!! She was kind, fun, professional and so much help - she made sure I didn’t feel stressed or pressured making such a big purchase, and helped talk me through all my options.
4. Mai 2026
Antwort von DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff where very helpful and lovely to…
Staff where very helpful and lovely to talk to very happy with the service we received
4. Mai 2026
Antwort von DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
May was very helpful and attentive
May was very helpful and attentive. She went above and beyond to make sure i had everything i needed!
4. Mai 2026
Antwort von DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Was welcomed as soon as we walked in…
Was welcomed as soon as we walked in and was very friendly, let walk and try sofas. Was offered a coffee while we walked round and tried different sofas. I then choose the sofa I wanted and the lady was amazing and reassuring
3. Mai 2026
Antwort von DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Really friendly approachable and…
Really friendly approachable and knowledgeable staff.
Great experience
2. Mai 2026
Antwort von DFS Furniture - Droitwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
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