I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Mehr ansehen
Unternehmen hat geantwortet
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Mehr ansehen
Unternehmen hat geantwortet
We found that our sales assistant was friendly and put you at ease Very informative of everything we needed to know And just generally very helpful and a pleasure to be served by
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Vereinigtes Königreich
- 0333 999 9756
4,9
Hervorragend
4222 Bewertungen
Bittet Kunden um Bewertungen
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Sales person was not too pushy
Sales person was not too pushy, he gave us time to consider alone. He was also knowledgeable
9. April 2026
Antwort von DFS Furniture - Coventry
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
I was looking to replace an armchair…
I was looking to replace an armchair originally from DFS manager not only knew my original sofa but also knew I wouldn't get the same. He suggested getting something totally different but in keeping which really helped me to decide he was very knowledgeable and helpful
8. April 2026
Antwort von DFS Furniture - Coventry
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
A massive thank you Harveen
We had a great experience today in store, a massive thank you to Harveen, so incredibly helpful and full of knowledge, can’t wait to receive our sofa!
8. April 2026
Antwort von DFS Furniture - Coventry
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great sales staff !!
Took my elderly parents looking for a sofa and the staff ( sorry can’t remember your names )were amazing so helpful and patient, thank you !!
8. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff were really helpful and…
Staff were really helpful and hospitable. We were offered refreshments while browsing and during the process of ordering.
7. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Coventry
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Coventry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Darren was super helpful and guided us…
Darren was super helpful and guided us towards adding extra features to our sofas fabric that would protect it, my partner and I didn’t once feel pressured and really enjoyed the overall buying experience- thanks Darren!
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing staff and service when coming…
Amazing staff and service when coming here, treated extremely well
6. April 2026
Antwort von DFS Furniture - Coventry
Good morning Daljit,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Had a look around the store
Had a look around the store, definitely didn’t have to wait very long for an assistant, who answered all our questions competently. We proceeded with the order and were soon out for f the store. Excellent service.
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The perfect sales person
The sales person, Darren was absolutely fabulous and very patient, helped me find the perfect sofa, explained everything in details.
Thank you Darren.
6. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great show room and product selection
Great selection of products and excellent show room. Staff were very professional. Pushed the maintenance bundle a bit but overall will be back.
4. April 2026
Antwort von DFS Furniture - Coventry
Good afternoon Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Coventry
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Liked it because they leave you until…
Liked it because they leave you until your ready the guy was pleasant and helpful cant wait for it to come
28. März 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good selection of sofas to choose from
Good selection of sofas to choose from. Will was very helpful and informative without over bearing or pushy. Great service. Got a good price and left very happy with our selection.
2. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful staff
Staff were very helpful allowing us to find a bed and mattress which would really work for our budget and needs. Staff member was extremely friendly and we enjoyed our time searching for the bed with her advise.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great professional service
Really pleased with the whole process Steve was super helpful explained everything really impressed thank you
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Such a pleasant shopping experience
Such a pleasant shopping experience today! Very knowledgeable but also had such warm, positive energy. She took the time to explain everything clearly and made choosing my settee and chair feel easy and enjoyable. thank you Aliza.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service, excellent options and hopefully a lovely new sofa
The sales woman was very polite and professional. She explained every clearly, listened to what we wanted and arranged everything quickly and easily. She explained the options without pushing us to take out anything extra but she did explain the benefits to the covers available so we felt well informed.
Hopefully the delivery time will be honoured and we will have our new sofa in 2 weeks time.
3. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
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