Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Mehr ansehen
Unternehmen hat geantwortet
Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store... Mehr ansehen
Unternehmen hat geantwortet
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Vereinigtes Königreich
- 0333 999 9763
4,9
Hervorragend
5039 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely Lovely man who dealt with us…
Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
9. Juli 2026
Antwort von DFS Furniture - Colchester
Hello Lenny,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Kev was amazing
Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier
7. Juli 2026
Antwort von DFS Furniture - Colchester
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Kev. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Chris and Kevin
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.
7. Juli 2026
Antwort von DFS Furniture - Colchester
Hello Miss Adams,
We're really grateful you shared this amazing 5* review. We are glad to hear that Chris & Kevin helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Singh listened to my ideas and provided…
Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.
6. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
No pressure and nothing was pushy and…
No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.
6. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Bought a brilliant recliner chair from…
Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.
27. Juni 2026
Antwort von DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just a very simple visit
4. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brillant!
Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)
4. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Colchester
Hello Glen,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The man who sold us our new sofa was a…
The man who sold us our new sofa was a lovely man who was full of good information and answered all my silly questions
3. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience.
Great experience.
The salesman was very helpful and professional. Very clear on the product and the cost. Could not wish for a better salesman. Looking forward to seeing the sofa we ordered.
3. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service we got was excellent
The service we got was excellent, Chris was a great help without ever being too pushy and allowing us as much time as we needed.
2. Juli 2026
Antwort von DFS Furniture - Colchester
Hello Roland,
Thanks for your lovely feedback, we’re glad to hear Chris met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service
All the staff were really friendly and helpful the moment we walked into the store especially Singh.
We were given plenty of time to look around the store so didn't feel rushed even though it took us a while to find what we were looking for. Once we had made our choice he gave us all the information we needed and answered all of our questions and made the whole experience stress free.
1. Juli 2026
Antwort von DFS Furniture - Colchester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Brilliant company very professional and…
Brilliant company very professional and Kevin from the Colchester branch was superb and very knowledgeable helped me and my wife pick the right sofa size and colour he actually went above and beyond to help us highly recommend. Will be getting our new sofa soon can’t wait cheers again Kevin.
1. Juli 2026
Antwort von DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I purchased my furniture last October…
I purchased my furniture last October great salesman, good coffee, delivery was on time and friendly helpful delivery guys, I noticed on Sunday a dip in the lounger part of my sofa 3 springs had gone, phoned the shop sent a photo via email received a reply with a date for a technician to come and repair, the guy came today fixed the sofa the guy was polite friendly and very tidy, 10/10 DFS
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
I had a great experience from start to…
I had a great experience from start to finish. The customer service was exceptional, and the team was friendly, helpful, and professional. Their approach made it an easy decision to buy the sofa without any hesitation. Thank you for making the whole process so pleasant!
1. Juli 2026
Antwort von DFS Furniture - Colchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Top notch service from mr Singh
Top notch service from mr Singh. Amazing service . Lovely bloke. Looking forward to getting new sofa
1. Juli 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Elaine was very helpful and had all the…
Elaine was very helpful and had all the answers to my questions.
28. Juni 2026
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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