We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Mehr ansehen
Unternehmen hat geantwortet
Alex was amazing! He went above and beyond to make sure we were happy with what we were buying explained all the options clearly and was all round brilliant. We are very happy with our purchase and ex... Mehr ansehen
Unternehmen hat geantwortet
An absolute pleasure in your store today, unfortunately I have forgotten the name of the gentleman who served us. He was not pushy and spent a lot of time explaining the sofa we wanted to buy, coffee... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Westway, CM1 3FJ, Chelmsford, Vereinigtes Königreich
- 0333 999 9522
4,9
Hervorragend
2305 Bewertungen
Bittet Kunden um Bewertungen
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First class service
From the minute we walked into the store it was like we were the only customer. A sales person greeted us, showed us the the area the items were located in explained what there was and then vacated to give us time to choose. Once we had chosen he was attentive, offered coffee and took the order explaining the options without pressurising for you to purchase. First class start to finish
18. April 2026
Antwort von DFS Furniture - Chelmsford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Marco was excellent
Marco was excellent! Easy to talk too and explained everything brilliantly! So helpful and knowledgeable. Thanks Marco
17. April 2026
Antwort von DFS Furniture - Chelmsford
Good afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Sales manager was extremly helpful
Sales manager was extremly helpful, was very clear and procise
16. April 2026
Antwort von DFS Furniture - Chelmsford
Good morning Daryl,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Wonderful team and information about each sofa we looked at…
The team at dfs Chelmsford was very helpful in helping us feel at easy when we was choosing our sofa and gave us loads of information about each sofa we looked at, highly recommended and a great team
6. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service
When we walked into the store we were greeted almost immediately by Steven. We told him what we were looking for and he was very helpful
We liked the sofa bed we saw and it was a good price in comparison to other sofas we had looked at previously
Steven was pleasant, informative and not at all pushy. Overall a good experience and I’d recommend the shop and Steven !
12. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
6. April 2026
Antwort von DFS Furniture - Chelmsford
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Had the product we needed and…
Had the product we needed and salesperaon was very knowledgeable.
4. April 2026
Antwort von DFS Furniture - Chelmsford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Marco was very helpful
Marco was very helpful, we have made a great purchase and definitely been advised the right thing.
11. April 2026
Antwort von DFS Furniture - Chelmsford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and knowledgable staff…
Very helpful and knowledgable staff member plus a cup of tea provided for each of us !
3. April 2026
Antwort von DFS Furniture - Chelmsford
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very approachable
The staff were very approachable, friendly and helpful.
30. März 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was very informative, and gave us his time and advice.
Riley was very informative, very friendly experience. 11/10
6. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Matt was really knowledge and gave us lots of options (we had specific needs)
6. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Chelmsford DFS
Marco was extremely helpful, very knowledgeable and answered all of our questions with regards to sizes and furniture protection
2. April 2026
Antwort von DFS Furniture - Chelmsford
Good morning Pete,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman Riley was very professional…
Salesman Riley was very professional and friendly and knowledgeable. Explained everything and made us comfortable with our purchase
1. April 2026
Antwort von DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff were helpful
The staff were , great not trying to Push anything on us. Only shame Dfs don't put the mia range in store as on line only! One piece would help people i would suggest
30. März 2026
Antwort von DFS Furniture - Chelmsford
Good morning Fran,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Good Morning Wendy,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwort von DFS Furniture - Chelmsford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Marco was very helpful.
29. März 2026
Antwort von DFS Furniture - Chelmsford
Good morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Found what we were looking for
Found what we were looking for and all the options in fabrics and colours explained comprehensively. Listened to what we were looking for at and helped us to achieve it.
24. März 2026
Antwort von DFS Furniture - Chelmsford
Good morning Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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