We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnDering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL Cardiff, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... Mehr ansehen
Unternehmen hat geantwortet
Great Experience David and Zeena from the Cardiff Leckwith Store were both very helpful, polite and took their time in helping us to decide on our sofa. Explained the process very clearly and... Mehr ansehen
Unternehmen hat geantwortet
Great range of furniture on offer. Nicely displayed and easy to see prices of each item. Good range of colour options available. Staff easily found when needed. Sameera was great, helping us to disco... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, Vereinigtes Königreich
- 0333 999 9766
4,8
Hervorragend
4325 Bewertungen
Bittet Kunden um Bewertungen
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Excellent service and information about…
Excellent service and information about the product
3. März 2026
Antwort von DFS Furniture - Cardiff
Good morning Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwort von DFS Furniture - Cardiff
Good morning Justine,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
excellent customer service
excellent customer service. So helpful would highly recommend.
1. März 2026
Antwort von DFS Furniture - Cardiff
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
First Class Service
We had an excellent experience purchasing our new sofa and would highly recommend this store. From the moment we arrived, we were made to feel genuinely welcome.
Peter, in particular, provided outstanding service. He was patient, attentive, and took the time to really understand our comfort needs and preferences. At no point did we feel pressured or rushed into making a decision. Instead, he listened carefully and thoughtfully guided us towards options that were genuinely suited to us.
His approach was professional yet warm, and it made the whole process enjoyable and stress-free. Thanks to Peter’s expertise and care, we feel confident we’ve chosen the perfect sofa for our home.
A thoroughly positive experience from start to finish…. thank you!
28. Februar 2026
Antwort von DFS Furniture - Cardiff
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely sales assistant
No pressure from assistant, lovely positive attitude and good advice given on getting insurance and cover, plenty of time to make sure we were happy with purchase
1. März 2026
Antwort von DFS Furniture - Cardiff
Good Morning Bethan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We received excellent service
We received excellent service from your employee Zeena who helped us through the sales and admin process whilst buying our 2 new sofas. She was extremely knowledgeable on aspects of our order and the purchase and delivery process.
22. Februar 2026
Antwort von DFS Furniture - Cardiff
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Lady i spoke to was lovely and very…
Lady i spoke to was lovely and very understanding and helped me with my purchase , thankyou so much
23. Februar 2026
Antwort von DFS Furniture - Cardiff
We appreciate you taking the time to leave us such a kind review. We are so glad to hear that you had a positive experience during your purchase.
Kind Regards,
Vanessa
DFS Customer Support
Whole experience was fab
Whole experience was fab. Very knowledgeable sales assistant who actually listened to what we wanted. Great advice given, beautiful furniture chosen
22. Februar 2026
Antwort von DFS Furniture - Cardiff
Good morning Clare,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
It’s a very pleasant experience…
It’s a very pleasant experience although nerve racking not good at making decisions on my own. I went 3 days in a row. There was no pressure I wasn’t followed around . If I needed a question answering they were there . I did buy a sofa and it’s coming tomorrow.
2. Januar 2026
Antwort von DFS Furniture - Cardiff
Good morning Jo,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sam our sales assistant was very…
Sam our sales assistant was very helpful explaining all the process in detail
19. Februar 2026
Antwort von DFS Furniture - Cardiff
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Star DFS
Greeted with a friendly smile and asked if we needed assistance, made to feel welcomed, all was thoroughly explained about the product we had purchased. A top quality service from all at DFS.
7. Februar 2026
Antwort von DFS Furniture - Cardiff
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Mike was amazing
Mike was amazing, made great suggestions and very polite and patient, thank you for all your help, can’t wait to receive my new sofas
17. Februar 2026
Antwort von DFS Furniture - Cardiff
Good Morning,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Cardiff
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Assistant was very helpful and I did…
Assistant was very helpful and I did not feel rushed to make a decision.
15. Februar 2026
Antwort von DFS Furniture - Cardiff
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Purchased the sofa with zeena really…
Purchased the sofa with zeena really knowledgable and friendly.
14. Februar 2026
Antwort von DFS Furniture - Cardiff
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Cardiff
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Top class service, really helpful!
We had a very specific request- a pink sofa with pretty small dimensions. Jamie took the time to show us all the possibilities with different shades of pink, different fabric finishes and different sizes until we found the perfect fit for us. Jamie really listened to what we needed and custom-made the advice accordingly, and spent plenty of time with us. We didn't feel pressured at all and went for a coffee break nearby to consider our options before returning to buy our really comfy blush pink orka "cuddler" size. Great experience and looking forward to receiving it!
10. Februar 2026
Antwort von DFS Furniture - Cardiff
Good morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Great range of furniture and lovely staff.
Great range of furniture on offer. Nicely displayed and easy to see prices of each item. Good range of colour options available. Staff easily found when needed.
Sameera was great, helping us to discover which settee would be most suitable for us, going through lots of options and offering good suggestions and advice. No sales pitch or undue influence.
8. Februar 2026
Antwort von DFS Furniture - Cardiff
We appreciate you taking the time to share your positive experience and give us a 5-star rating. We're happy to hear that our team member was helpful, and that you found a suitable settee.
Kind Regards,
Vanessa
DFS Customer Support
We were very well looked after by the…
We were very well looked after by the sales assistant in store who was knowledgeable without being at all pushy and was pleasant and helpful throughout.
7. Februar 2026
Antwort von DFS Furniture - Cardiff
We appreciate you taking the time to share your experience. It's great to hear that our sales assistant was so helpful and knowledgeable during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Cardiff
We appreciate you sharing your wonderful experience! We are so happy to hear you enjoyed our service from beginning to end.
Kind Regards,
Vanessa
DFS Customer Support
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