We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and le... Mehr ansehen
Unternehmen hat geantwortet
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excelle... Mehr ansehen
Unternehmen hat geantwortet
Ian was so very patient, knowledgeable and understanding with what we needed. We wasted hours of his day but he never complained. Eventually we found what we hope will be the perfect sofa. We’ve had a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Watling Street, WS11 1SP, Cannock, Vereinigtes Königreich
- 0333 999 9746
4,9
Hervorragend
4774 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
New Sofa
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to help us find the perfect sofa without any pressure. Nothing was too much trouble, and she made the whole process easy and enjoyable. She’s a real credit to the Cannock store. Thank you, Tracey, for your excellent customer service!
22. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
My sales associate was lovely and…
My sales associate was lovely and extremely helpful. She made the experience delightful!
21. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The sales assisstant was excellent…
The sales assisstant was excellent ,very friendly and helpful and made the purchasing of a new sofa very quick and easy
21. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Nicola,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Salesman nathan was really good very…
Salesman nathan was really good very friendly and nothing was too much trouble for him
19. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
very helpful staff
20. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Terence,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Ian @ DFS Cannock
Dealing with Ian at DFS was refreshing. No pressure sales just comprehensive information and help with our purchase. Even when we had to amend out order Ian provided all the support we needed. Excellent Customer Service.
18. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sufficient , friendly and informative. We went to buy sofa- bed
We went to buy sofa- bed. We were explained where they are located and also how the label indicates that this item is a sofa- bed. We were approached by sales person just in time when we needed and left to make our decision after demonstration.( they weren’t into our faces much that I liked). I think, company doing well also by providing information online about the products. We just needed a bit reassurance before we made the purchase. Tracey helps us with advices about the fabrics( it was really usefull) , she instructed us in a friendly manner about the terms and conditions. Will be awaiting for the delivery now .
19. Juli 2026
Antwort von DFS Furniture - Cannock
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Ian at the Cannock store was really…
Ian at the Cannock store was really helpful and made the experience easy and pleasant.
18. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Left alone to try out the sofas without…
Left alone to try out the sofas without any pressure from the sales team
16. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Philip,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Steve at cannock…
Steve at cannock dfs was brilliant explained everything clearly was a pleasure to buy from
14. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Janet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent prompt service
Excellent prompt service, very pleasant, local and went through everything that was easy to understand.
12. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ian was very helpful and kind nothing…
Ian was very helpful and kind nothing was too much for him
12. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Hassle free when viewing sofas
Hassle free when viewing sofas
Asked for tape measure asked if we could keep it with us to measure the size of the sofas was happy to oblige
Easy process buying the sofa
Helpful and discussed options
11. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Effortless ordering.
Easy to order our corner sofa, good choice of colours, easy to add on extras, everything was explained in great detail from start to finish. Hakeem made the process effortless.
11. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
First class service
Fantastic service from Steve at DfS Cannock. Comprehensive coverage of all information. Very friendly and approachable
11. Juli 2026
Antwort von DFS Furniture - Cannock
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Great servuce
Lovely lady called Tracy dealt with us today, not pushy at all, gave comprehensive information wirh no hard sell, easy to purchase our new sofas without any pressure
10. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Samantha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Happy customers
From entering the store we were greeted by friendly staff members who were at hand to answer any queries and very helpful once we decided what we wanted and fully explained the product and sales/delivery process.
9. Juli 2026
Antwort von DFS Furniture - Cannock
Hello Ellen,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Jane was super positive and helpful and…
Jane was super positive and helpful and did not put any pressure on us. Really happy with the service.
8. Juli 2026
Antwort von DFS Furniture - Cannock
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.