I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... Mehr ansehen
Unternehmen hat geantwortet
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Vereinigtes Königreich
- 0333 999 9804
4,8
Hervorragend
3655 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DFS Furniture - Brent Cross
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very positive experience
Very positive experience.
The lady who assisted us Danya( apologies if I've misspelled it) was incredibly helpful, friendly and patient. She answered all our questions and made the whole process smooth and enjoyable.
Excellent customer service and we are delighted with our purchase.
14. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Gary was very good.Explained everything…
Gary was very good.Explained everything in detail.Great experience.
15. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Furniture
Yes, it is very nice there's service, they staff give you very deeply information about subjects, I am very grateful for them
13. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello Nisha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing experience
Amazing experience, the staff helped me a lot with my purchase, I am extremely appreciative and grateful. The staff was amazing.
2. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello Abdulaahi,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a great experience today
We had a great experience today. Nice customer service ever!
12. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I want to thank you and your company…
I want to thank you and your company for The Best salesperson Ever his name is Eamon ,omg he was So
Lovely he had patience especially with me ,and a lovely personality He sold us that settee Not with pressure just us all talking and asking questions ,He was Amazing ,easy to talk to I hope you can tell him how pleased my daughter and myself was today For him being there and us in the right place at the right time His a credit to his Mum an Dad they raised him with oure manners Eamon made our day we came out of your store Happy and beaming Thank you all Miss Kimberley Ford😊🌟🙏🏼
11. Juni 2026
Antwort von DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Eamon met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Hello Theresa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I purchased a sofa from DFS today
I purchased a sofa from DFS today. This will be my third sofa from you over the last 30 something years
I was served today by Gary what’s a absolutely wonderful experience from start to finish
He was so friendly and chatty and genuinely just a lovely all round person to deal with
He answered all our questions and let us feel confident we had made the right decision
Thank you for such a excellent customer service
9. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello Lucy,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Hello Said,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind regards,
Lia
DFS Customer Support
I had really a good service 🙏🥰
6. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello Perry,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Store Experience - Staff Support by Jas
We visited the store and were able to purchase a sofa-bed set and dining table with the help and support of Jas - she was very professional, patient and supportive with our enquiries.
7. Juni 2026
Antwort von DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Brent Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My first choice store with friendly…
My first choice store with friendly sales team really appreciated.
28. Mai 2026
Antwort von DFS Furniture - Brent Cross
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Thank you Sabina
I had a young lady by the name of Sabina assisting my son and I, who was quite new to her job, but I had a fantastic time with her. I felt very comfortable. She showed us a variety of settees. The one I ordered wasn't available in store, so she ordered online. With staff like Sabina, you don't need to worry, she's an excellent salesperson. As for the store itself, it's very welcoming. In my opinion, everything in the Brent Cross store is good.
4. Mai 2026
Antwort von DFS Furniture - Brent Cross
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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