Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Mehr ansehen
Unternehmen hat geantwortet
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Mehr ansehen
Unternehmen hat geantwortet
We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
49 Boucher Road, BT12 6HR, Belfast, Vereinigtes Königreich
- 0333 999 9803
4,9
Hervorragend
10.106 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Myself and my partner have just bought…
Myself and my partner have just bought our very first home and wanted to buy a lovely new bed for moving in. DFS had a lovely selection and we found our dream bed and mattress. Sean couldn’t have been more helpful and made the process so easy for us. We are delighted :) thank you so much!
24. Juni 2026
Antwort von DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Belfast
Hello Paul,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Spoke with Michael
Spoke with Michael, very pleasant young man a credit to your company explained everything in great detail, I would definitely recommend DFS to friends and family
24. Juni 2026
Antwort von DFS Furniture - Belfast
Hello Enid,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and efficient staff
23. Juni 2026
Antwort von DFS Furniture - Belfast
Hello Monica,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Had a wonderful experience with Sean,he…
Had a wonderful experience with Sean,he has helped us choose and gave us advice I think we needed to know,very nice guy,went through all the do,s and don'ts after we had choose our item on how to look after the furniture,very pleased,thank you sean
24. Juni 2026
Antwort von DFS Furniture - Belfast
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Sean was excellent
Sean was excellent. He explained the care options for the soda and different ourchase options. Very happy with his customer service
23. Juni 2026
Antwort von DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
23. Juni 2026
Antwort von DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a suite from the Belfast…
Purchased a suite from the Belfast branch with the help of Thomas.
He was extremely helpful during my visit & gave me lits of advice & tips on how to care for my new sofas when they arrive.
22. Juni 2026
Antwort von DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Had a lovely experience this morning at…
Had a lovely experience this morning at Boucher road
22. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Lovely store
I visited the store at Boucher Road to find a new sofa, the store is very spacious and lovely to walk around with lots of choice. The staff are great and give you time to browse before approaching you, which I like. And of course I found a new sofa I love.
21. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service , a credit to your team! Such a really nice experience on our visit. Looking forward to our new Sofa. Thank you for such a lovely experience in picking our sofa
10. Juni 2026
Antwort von DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service today
Great customer service today. Can’t wait for my order now.
21. Juni 2026
Antwort von DFS Furniture - Belfast
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic choice and service.
21. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Anne is a first class professional that…
Anne is a first class professional that makes the buying process very simple.
20. Juni 2026
Antwort von DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and everything…
Excellent service and everything clearly explained by the staff
13. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were amazing one of the staff…
Staff were amazing one of the staff members was clearly recovering from a previous illiness and was back at work being very helpful and welcoming. I would definitely recommend this store when you have dedicated staff who care about their customers would defo be back and recommend it.
20. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service
Sean was great, talked us through everything and was very helpful. Made the process very easy!
20. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful service from a well laid out…
Helpful service from a well laid out showroom. Customer service was first class from polite staff!
20. Juni 2026
Antwort von DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant salesman named Sean made…
Very pleasant salesman named Sean made our visit to DFS enjoyable. Explained all to us and we look forward to receiving our new suite in 13 weeks.
20. Juni 2026
Antwort von DFS Furniture - Belfast
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.