DFS Furniture - Banbury Bewertungen 

3.056
TrustScore 5 von 5

4,9

Lockheed Close, OX16 1LX Banbury, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Lockheed Close, OX16 1LX, Banbury, Vereinigtes Königreich

  • 0333 999 9752

4,9

Hervorragend

TrustScore 5 von 5

3056 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(3.056)

101.274 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Wonderful Customer Care

Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.

3. Juni 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Emma was very charismatic and engaing-

Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.

3. Juni 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hello Bobby,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Emma.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 4 von 5 Sternen

We are going to the DFS store In…

We are going to the DFS store In Banbury and we have wonderful services from the lady chrol she helping us to find the right stuff and also put us in the right direction. We are very happy with the service. I was a young gentleman. Name is Matt. He’s doing also very good service as well we definitely go to the Store again to do more shopping thank you

2. Juni 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 1 von 5 Sternen

Absolutely horrible service

Absolutely horrible service, me and my wife went into the Banbury store and picked out a sofa we liked, when we spoke with 1 of the employees he told us that we should consider finance as thats what he highly recommended, so we did he took my information suggested we leave a £300 deposit which we did then he told us anything was sorted and we would receive a email with our delivery date, but around 20mins after we left I got a call to say that the finance company declined my application, and I would receive my deposit back in 3 to 5 days which didn’t happen so after 6 phone calls and over 2weeks waiting I finally received my deposit back

23. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made.

We are very sorry for the delay in receiving your deposit back. I am happy to hear you've received your deposit.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Friendly,informative service

To begin with it was very helpful that your Banbury shop is very local to where I live. The shop feels spacious and calm, with appealing room settings as you walk in. On my first exploratory visit I was greeted by Holly who helpfully directed me to the area of the shop where I would find the type of reclining sofa for which I was searching. She didn't hassle me but left me to explore until she saw that I had found one about which I might need further information. She was helpful and friendly and made the experience entirely pleasurable. I returned next day with my husband to purchase to sofa and this time we were met by Max, who was very pleased to hear that we did wish to make a purchase of the sofa on which we were sitting. He invited us to have coffee and fetched his lap top . He provided us with all the information we needed while we sat in comfort. He, too, was friendly and interesting and made the parting with money to acquire a new sofa a relaxing interlude.

21. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hello Sally,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

No high pressure sales team

One of the things my husband and I really do not like is the high pressure sales guys in stores such as DFS. We walked in and we were acknowledged, great. We wandered around til we found The One and sat for a few mins. Looked up, decision made, and the sales guy was there. Great.

25. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hello Karen,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great sales staff (Paul & Max)!

Great sales staff (Paul & Max) at Banbury store!

1. Juni 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful

1. Juni 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

So helpful and knowledgeable.

We were looking to buy a new sofa but unsure on fabrics and colours. Cheryl was really helpful so we could make a real visual choice. We were not pushed into anything but guided throughout the process.

31. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, helpful staff

31. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I have already provided feedback

I have already provided feedback. The in store experience was excellent, thank you.

22. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent Service from Cheryl at DFS

We’ve purchased sofas from DFS for many years and have always been impressed with the quality. We replaced our sofas today, and Cheryl at the store was extremely knowledgeable, patient, and helpful throughout the whole process. She guided us through the different options and really helped us make up our minds. Excellent customer service and another great experience with DFS.

30. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cheryl.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Came to DFS as we've used before

Came to DFS as we've used before. Had excellent service and knowledge from both Max and Holly. Looking forward to our new suite. Very happy customers and well looked after. Lovely people and very satisfied.

28. Mai 2026
DFS Furniture - Banbury-Logo

Antwort von DFS Furniture - Banbury

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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