Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Mehr ansehen
Unternehmen hat geantwortet
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Mehr ansehen
Unternehmen hat geantwortet
Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Lockheed Close, OX16 1LX, Banbury, Vereinigtes Königreich
- 0333 999 9752
4,9
Hervorragend
3053 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Once I had chosen the chair I wanted
Once I had chosen the chair I wanted, it was easy to find a very helpful staff member, who took me through the procedure. Very Helpful, and pleasant young lady.
6. August 2026
Antwort von DFS Furniture - Banbury
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Finding so many lovely things that we…
Finding so many lovely things that we needed under one roof.
We were amazed at the quality and new it would fit so well into our new house.
Thanks and praise have to go to all the knowledgeable staff there
5 stars from us
6. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Staff very helpful
6. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent service
Sales lady was very informative and friendly, explained everything in detail.
3. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Paul was great, very patient and knowledgable
Paul was great, lots of patience and very knowledgable.
3. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great advisor Blake at DFS Banbury
Your advisor Blake at DFS Banbury made the whole process easy and reassuring. He explained everything thoroughly. Made sure we understood everything and went above and beyond. What a star and how lucky is DFS to have this kind of committed individual working for them.
2. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service Banbury!
We went to your Banbury store and were served by Paul. He was extremely helpful, informative and answered all our questions.
We were looking for a small corner sofa which he helped us find. Paul's customer service was excellent, without being pushy which is very refreshing these days.
We have purchased a sofa and look forward to receiving it in 12 weeks time.
Happy customers!!
2. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
We met a lovely staff member named…
We met a lovely staff member named Cheryl and she was very helpful, explained everything in detail was extremely patient throughout my indecisiveness and helped me to understand how the finance worked what I need to do and also who to contact if there was an issue. I would like to thank Cheryl for her friendly, kind and her ability to make us feel welcome and valued as customers.
Kind regards
Michelle Bartlett.
2. August 2026
Antwort von DFS Furniture - Banbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Cheryl met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Absolutely expedient service Emma was…
Absolutely expedient service Emma was professional and warm and friendly
1. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
The lady was fantastic
31. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Cheryl was excellent
Cheryl was excellent. She was patient, informative and a pleasure.
The service was excellent.
Information was explained simply and clearly.
Guarantees, delivery and payment also explained extremely well.
29. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Really good customer service and well…
Really good customer service and well explained presentation by Cheryl at Banbury DFS. store got good collection of sofas and I really appreciate the welcoming customer service.
29. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Polite informative and excellent…
Polite informative and excellent service let us choose and not pushy to sell would recommend
29. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
The experience was nice
The experience was nice, friendly and professional staff, talked us through the process, the make/model of furniture, the care, delivery process and cost, the after sales customer service and the finance process. Very polite and calm in answering questions and explaining several times where necessary. Thanks to Cheryl and the rest of her team in Banbury. You guys made our experience worth it
28. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Cheryl at Banbury was very informative…
Cheryl at Banbury was very informative and helpful.
28. Juli 2026
Antwort von DFS Furniture - Banbury
Hello Mr & Mrs Williams,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely sales rep
Lovely sales rep who made the purchase very relaxed even with our 2 children who were constantly distracting us.
26. Juli 2026
Antwort von DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thank you Cheryl
We were helped by the lovely Cheryl in the Banbury store. We knew roughly what we wanted and she could answer all our questions so we could get exactly what we wanted.
25. Juli 2026
Antwort von DFS Furniture - Banbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Cheryl.
Kind Regards,
Jordan
DFS Customer Support
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