Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Mehr ansehen
Unternehmen hat geantwortet
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the optio... Mehr ansehen
Unternehmen hat geantwortet
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Vereinigtes Königreich
- 0333 999 9846
4,9
Hervorragend
4255 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
I haven't made a purchase
10. Juni 2026
Antwort von DFS Furniture - Aintree
Good afternoon Anita,
Thank you for your review. We can see that the related order has since been cancelled, please accept our apologies for any confusion caused.
Kind regards,
Holly M
DFS Customer Support
Jessie at Antree branch was amazing…
Jessie at Antree branch was amazing very approachable has charismatic personality and would highly recommend company with amazing staff like Jess who is an asset to your company a very happy customer
15. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
great service great sraff
the staff member who we dealt with was not only very knowledgable but had a very nice demenour .
14. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful customer service from…
Very helpful customer service from Callum at aintree store
13. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
we had a lovely experience today helped…
we had a lovely experience today helped us choose the couch the right size right colour daughters delighted with her first couch Matt was amazing, really helpful and knowledgeable I would highly recommend going to the Aintree branch
13. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Callum from the Aintree store
Callum from the Aintree store was excellent! Went through everything thoroughly with us and nothing was too much to ask.
Thanks so much Callum!
12. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Richie really looked after my mum today…
Richie really looked after my mum today and was a pleasure from start to finish amd really
Made my lovley mum smile,
Fantastic customer service would highly recommend
We will be back thank you Richie your made my mum happy 💫
12. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Aintree
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Knowledgable and courteous staff
Knowledgable and courteous staff. They did not pressurise in any way and answered questions promptly.
10. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Leighton was very helpful and explained…
Leighton was very helpful and explained everything well.
9. Juni 2026
Antwort von DFS Furniture - Aintree
Hello Judy,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We felt we could look around and ask…
We felt we could look around and ask for details of chairs we liked and staff were friendly and informative and were not pushy. We saw Leighton at the Aintree store and he kindly answered our questions and explained the finance system. We felt confident with our purchase and he gave us details of protective treatment, delivery fee, cleaning kit etc. We are very happy with the service we were given thank you.
9. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Sarah was amazing very helpful and very…
Sarah was amazing very helpful and very informative
Thank you
7. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was help so much the staff atten me
I was help so much the staff atten me
Was so helpful because it my fist time to buy sofa from Dfs
It great experience
6. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service
From when we walked into the shop we were treated fantastic by Callum Hoath
He was Genuinley fantastic helping us find the right solution for our home
We made the decision to Buy purley on the way we were treated
6. Juni 2026
Antwort von DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Aintree
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
great service very polite and help full
29. Mai 2026
Antwort von DFS Furniture - Aintree
Hello Steve,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Two breakages and it’s only 9 months old…
Salesmen in the store was fine. No issues at all and friendly. The couch on the other hand has been awful. Disappointing as used dfs across 5 sofas in 13 years. Without weeks of it being delivered the leather had ripped. Now the electronics have completely broker and the mechanism itself feels like it could break. After 9 months and over £4k were gutted.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Aintree
Good morning John,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received. I can completely understand your concerns if the goods received were not as anticipated, this is very disappointing to hear.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Aintree
Hello Trevor,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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