Cygnethealth Bewertungen 19

TrustScore 2 von 5

1,8

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1,8

Mangelhaft

TrustScore 2 von 5

19 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

It’s a business, staff don’t matter!

Cygnet commissions NHS patients, where they could not be admitted locally due to lack of bed availability.
It works like NHS from a patient’s perspective.
However, for staff, Cygnet is an American company so it is ruthless when it comes down to business. Poor staff support. Sick leave is non existent - so even if you have a life threatening condition like asthma, there is only 4 days per year is allocated so you lose pay but obviously you can’t come to work.
Maternity pay is extremely poor only 4 weeks paid leave then statutory.
Whistleblowing is difficult as you are undermined and blamed for no fault of your own.
Staff go through several assaults but the company does not take responsibility for it and there is no long-term staff support. I suppose someone needs to die in order to take any organisational decision.
System used for staffing uses minimum staff per shift to make profit, so often staff are left with difficulty doing their job.
You need to be a resilient person to work here and there is no compassion from Cygnet management. If you can just work without whistleblowing and standing up for right, then you will be fine- just put your head down and keep going. If you care about staff welfare, then don’t go to Cygnet. Low paid workers are mostly affected by the management. The management will take paid sick leave for them, but wouldn’t pay for staff below them who are paid a tiny fraction of their pay.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

This has got to be the worst place I…

This has got to be the worst place I have ever worked. So much bullying going on management do little to nothing to help just sit in there ivory towers and let everyone do what ever they want .The only way you will get on is if you are friends with management then you are fine

15. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst place on Earth!

If I could leave ZERO stars for this company I would. Cygnet company cares NOTHING about our welfare. They are a money machine receiving £1000 a DAY from the NHS for each patient(inmate) that they kept. I was so HIGHLY medicated with lorazapam which I am HIGHLY allergic to! over and over again they kept upping my meds to the point that they INDUCED the symptoms that they were medicating me against, which they then would medicate me more for. I was zombified. the support staff were great but the psychiatrists were very cruel, wouldn't listen and treated us like we had zero sovereignty over our minds and bodies. It was a version of hell that I cant explain. I saw human right violations CONSTANTLY happening to inmates that were so atrocious that I am writing a book about it. At one point I was pushed into a broom closet by 4 BIG men and pinned down and injected. I was held for 3 months then finally discharged to homelessness. I was literally told that I had 1/2 hr to pack and leave with no ride provided at all. (normally they drive you and your belongings back home or to your new home) Its illegal for them to do this. So now I have no after care at all, I am homeless, living on the streets and get this they even have all of my art and won't return it or ship it to me. I had 40 large art pieces in my room since I was homeless I had ALL of my possessions with me. Please don't put your loved ones in these peoples hands! We leave worse than we do when we arrive. Cygnet is run by billionaires who don't care about mental health. Also ALL support staff get paid MINIMuM wage! Its disgraceful! If you all would like to call me and return my art, my clothes, my computer charger and my $1000 of essential oils that you didnt return to me you can call me. You have my number.

4. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'd give no stars i apply for a cleani…

I'd give no stars i apply for a cleani g jobs in bury and was told I'm not good enough for a interview even tho I've cleaned in a pharmaceutical company when I made tablets and care work food factory I'm not good enough not very professional

25. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Stupid

I was bought into Cygnet Hospital after having an argument at Gatwick Airport with a passenger service agent because he did not allow me to board the plane when I was allowed, by the police. For me expressing my emotion!

The food is good but keeping me in a "hospital" and diagnosing me with schizophrenia is not right!

29. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Totally uncaring.

Rang a ward to enquire about someone who I've known for 40 years, who used to phone me several times a day but has suddenly stopped. They wouldn't help and didn't ask me my relationship to the person. Seemed totally uninterested and unhelpful. I have heard such dreadful things about Cygnethealth and am extremely concerned. I have followed this person through several healthcare situations and have never come across staff who obviously have no care whatsoever for the individuals they are supposed to be caring for but don't. The record of this chain of private hospitals is appalling and distressing.

28. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgusting place.

Disgusting place.
Went in Voluntarily( NHS) for a break.
Immediately given a 72hr hold by a miserable Moldovan Female psychiatrist. Beware the low educated and noisy/lazy Nigerian staff. I think they try to keep you in to make money.
Avoid at all costs and don’t send loved ones there.

9. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Corruption and deceit

Acre cynet clinics, Worksop rd, chesterfield s43, if a prisoner can have visitors why are you saying I can’t visit my friend in your mental health clinic, we will soon see about that, watch this space folks, judge Judy is on a mission

16. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Churchill Cygnet Kennington

Churchill Cygnet Kennington
Never judge a book by its cover!
Reception and facilities snazzy.
All staff from Psychiatrist and doctors. and most other staff except cleaners are truly dreadful. I’ve been in some hell holes before but I think this one takes the biscuit. Liars, cheats, goaders, corrupters and absolutely no duty of care. Majority of care workers etc absolutely dreadful. Woe betide anyone sending their loved one here. Beware the Nigerian mafia! Will stop at nothing to berate you.
Rabbit. X

17. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t think iv seen a worst place for…

Harrogate
Don’t think iv seen a worst place for mental health in my life. This is place is shocking. If I could give it less then one star I would.
You get a care plan offering you support. I have been here 6 days not one person has been up to me to offer anything offered in my care plan.
I was eating breakfast in the breakfast room males and females are allowed in the same room with no staff. A man was telling me about his sexual preferences and it’s cleaners with dusters on his private parts. Not something you want to hear with your morning cup of tea. I did report this nothing was done. I have always heard off other lady’s that this has happened before.
Don’t bother complaining it gets you on a 72 watch just for asking to sleep. Because they can’t stop the music from upstairs above your room. I was then put for a review to go on a section 2. The amp (socail worker) came she said your denying her of basic human rights of sleeping. She also said I have only been here half a hour and she had a headache. I was not put on a section as I was only put on the 72 hours watch because I ask to sleep after days of booming music coming in my room luckily the amp was there when this was happening.
Within 6 days iv been from informal to a 72 watch to a section 2 recommendation to leaving hospital with no medication all for wanting to sleep.
Please read other reviews before sending love ones here.

25. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Juniper ward Cygnet Churchill hospital. INCONSISTENT. They started experimenting with a …

They started experimenting with a different drug for my brother, then they started changing it back to original drug. They thought they knew everything. I call that arrogance. They did not want to listen to a family member because each time they said they invited me to a ward round they lied. They don't want the opinions of the relatives, as they just want to be right. Well they are making big mistakes with my brother. These people think they can control patients through drugs. They spending time experimenting on taking my brother of his regular medication he had for over 20 years and then putting him back on it. Some of the staff are so rude in manner. They work with mentally ill people ,so they like to treat visitors like they are mentally ill too. There's recovery Juniper ward staff at Cygnet Churchill hospital. Don't put everyone in boxes please. Your not the best hospital by a long way. I got a promise in a phone call by this wards doctor that I would be involved in my brother's ward round. Even he lied. I am looking into a tribunial for my brother. Family have rights and patients have rights. These staff here need to remember that. There inconsistent in here causing worse ill health for their patient.

26. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

In Good Hands

I can only comment on the interview process and the training, thus so far.
The interview was extremely professional and I was treat with dignity and compassion.
The manageress and her colleague were very thorough and calm, listening actively and allowing me plenty of time to answer.
Regarding the e-learning, there are a few technical issues, but on a whole, extremely informative and rewarding.
Iv been an engineer for 25 years, but decided that I would prefer to fix humans than machines, therefore, it’s an unknown quantity, but I feel from my experience with Cygnet so far, that I will be in good hands.

1. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I didn’t want to even give 1 star

I didn’t want to even give 1 star
I worked at a house in Heaton Moore the management is a total waste of time I was attacked and sexually assaulted by a resident of there’s they lied and played the blame game you get promoted if you shut up and put up they put people in charge with no experience medication doesn’t get given when it should staff have openly overdosed residents because management put wrong amounts of medication on the MARR sheet medication gets lost/stolen by staff none of the staff have much training
Staff have to put up with residents pleasuring themselves in front of them residents get violent a lot of the time staff don’t have the backup they need honestly a shocking company need to actually get someone decent to come in a shake it up

24. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Residential Carehome Birmingham

Firstly, just remember a young Swan!
Sent CV and called to ask for a zoom interview knowing my CV is a ‘working history’. I believe what’s more important is who you are and your values, what your standards and aspirations are etc.
I was granted a face-to-face interview where I was given the position applied for within 10mins with the manageress based by B’ham city training ground. They know who they are. Step 2 was a shed-load if e-learning which I was told it needs to be done ASAP. An very difficult request and all but impossible for some other applicants, even those who had been in this field for years. I attended an obligatory 2 day MAPA course so hours and hours of preparation for the role was done as well as a confidence boost for myself.
The company only then after all training decide to mention about my DBS check via e.mail. How professional, after all of that money that had been spent on me!
It was upon receipt of that I was sent back a recorded letter by themselves.. I had my DBS check returned along with what I expected to be my 1st rota which all others and me were told we would have had 2 weeks before the end of my obligatory training.
Instead it was a very short, blunt, disrespectful and carefree letter from the manageress that actually said we are withdrawing your application due to an unclean DBS record.
I believe that applying for a job you are not interested in is a waste of time. I’m sure you’d all agree with that?
I applied for the position because I wanted it and prove to them and myself that I would have a passion and prove that they have made the decision by employing an asset to them. A massive kick between my legs!
I did want this position, big-time, all the proactive steps taken by them for me to start ready for me to walk into they quite literally ripped me apart.
I went to the branch and asked to speak to the Manageress but was not allowed and sent a ‘big man’ to come out and intimidate me to tell me that..using my full name…she will not see or speak to me and for me to go away. Shame the big man and me had already met 😂. Didn’t even know who trained me (he works there). Speaks volumes for the manageress care of duty for her own in-house staff too.
I’ve worked in other occupations that vulnerability was paramount in my role to carry out my job before leaving it for this.
Shocking in my opinion in the way it seems to want to employ workers and I still see many on recruitment sites (months after) regarding this company...OMG speaks volumes.
Don’t waste your time, mine again was next to B’ham City training ground) don’t waste your time with these because ultimately they’re (B’ham manageress) blind unto themselves.
Ruthless manageress at this branch and noticed that in other independent reviews on other sites that specify their reason to use to create such a disrespectful letter..it doesn’t bode well so far. Not nice ones at all!
I believe that Everyone should be given a 2nd chance and not be shat on!
Upper management IF they knew how their managers ran each of their branches should either be shocked knowing their training costs were all for nothing. A new recruitment protocol process is carried out ASAP in my opinion.
Stay well away! They have come across as misleading, ruthless, shallow, disrespectful and senseless by not asking for a DBS almost immediately upon yes to an interviewee (me) especially in a role like I went for plus and moreso a check to see whether they want to what I say ‘waste their money on me’.
Comes across as the manageress there isn’t bothered as it’s not coming out of her own pocket, it’s her employers so it isn’t paramount to do things in a way whereby
1. Saves the company money.
2. In a revised recruitment protocol that MUST be an enrolment procedure done in a fairer, more intelligent manner with the credentials cleared and checked before letting the pending employee where they stand should they appear as soon as anything of any issues should appear.
Protocols/methods of procurement of essential information should be revised…simples!!
A residential care home to be ran like this by the manageress here clearly speaks volumes for the company she works for..and currently gets away with it, unless the ways of procurement are a revised protocol within the recruitment phase.

They could of stuck their training, e-learning and misleading acceptance for the position method applied for review I can clearly and confidently say with highensight.
They wasted company money on an accepted job role for the position I applied for and got it successfully.

Time wasters and heartbreakers! From a care home 🤔 Not right full-stop!!!

Keep away, run, know what rides a horse in America and think of ‘near the driving range’. That sums up that home location and how it’s run there. The manageress is responsible for. Like a coin! Heads or tails! Tut tut!😡

17. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst interview Beckton!

Had an interview for this company. The moment the greetings were exchanged I found the manager to be rude.there were two people during my interview but my main issue was the manager. Her tone of voice from the very second was disgusting. I never for one moment felt comfortable enough to think straight. I could not conduct myself due to the way the manager was. She made no eye contact was rude when I finished answering. I was told straight that I was going to be asked 4 question and I’m not to ask any myself until they say so and that was said with an uninviting rude tone.when I finally got to ask a question before I had finished my sentence I was told NO...does that answer your question with no eye contact.that was the worst interview I have ever experienced. I had another interview 2 days later for a hospital and the two people conducting the interview was so different. I was made to feel so comfortable, they told me to relax had a few laughs and 2 days later I got the job and that’s because they acted professional made me feel comfortable and had respect for the person that could potentially be working with them. The Cygnet Health Beckton manager was disgustingly unprofessional in all manors. If I had got the job I would have turned it down nothing but bad reviews and now I understand why I was treated so badly during my interview. I showed I cared and according to other reviews, that’s frowned upon. Avoid at all cost!!!

14. April 2021
Bewertung ohne vorherige Einladung

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