Unbelievable bad customer service ordered laptop through call centre said we could have a set up session staff member travelled 60 miles round trip to be told we don’t do set at weekends Mr Jackson... Mehr ansehen
Unternehmen hat geantwortet
Unit 8 St Andrews Quay RP, HU3 4SA Kingston upon Hull, East Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Unbelievable bad customer service ordered laptop through call centre said we could have a set up session staff member travelled 60 miles round trip to be told we don’t do set at weekends Mr Jackson... Mehr ansehen
Unternehmen hat geantwortet
Good price / price guarantee aswell Easy ordering online Collected withing the hour Good job Also I found out they take your old tv for recycling so il be dropping mine there soon 🙂
Our sales guy was really friendly, helpful and honest about his knowledge on white goods, as he usually works in the TV department. We placed our order at 7pm and the goods were delivered the very n... Mehr ansehen
Went looking for computer tablet, young gent very helpful, what I wanted wasn’t in stock young man ordered it for me,didn’t have to wait around service was quick and polite. Received email to say ta... Mehr ansehen
Vom Unternehmen geschrieben
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 8 St Andrews Quay RP, HU3 4SA, Kingston upon Hull, East Yorkshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Asked for help with choosing an appliance, got help, made a choice, paid for purchase, came home. No problem!
Good service
Customer service exceptionally poor
Impossible to contact to get a replacement for damaged in transit goods I've had to go to the shop to be completely patronised by members of your staff at the st Andrews branch in hull
Sent back to take a video of damaged cooker , then as you accepted liability i have to now go back to the store to show them the code its an horrific way of replacement and should be addressed by your company

Antwort von Currys - Hull St Andrews Quay
Very helpful in currys from a nice man called John who knew all his stuff. To the delivery men keeping us informed.
Well where do I start. Firstly bought a Hisense tv from them, with a year after care. Tv apps kept freezing. Rang customer helpline to be told that it will be picked up for repair and that they will leave us another tv, while it's our tv is in for repair. Guess what, no tv left, as was told. And we have to wait a week for our tv

Antwort von Currys - Hull St Andrews Quay
I purchased a new 55" Samsung Smart TV on 3rd October 2026 from your Hull branch at a cost of over £400 only to discover at set up that the BBCiplayer app was not available to download. I returned to the store less than 48 hours later to be told that there was a contractual issue with Samsung and the BBC and that the app will be available for download in due course. I then requested a full refund as BBC is one of the channels l watch the most.
l was not made aware of this issue by staff at the time of purchase, if l had been then l would not have made the purchase and chosen another make of Television. I was then directed to the customer service desk and told that because l had set up the TV then l was not entitled to a refund which is bizarre because l wouldn't have discovered the issue had l not set it up.
I am not a happy customer and feel l have been mislead. l have made numerous purchases from Curry's over the years, however l will now review my purchase options going forward.

Antwort von Currys - Hull St Andrews Quay
Item I wanted wasnt in stock, salesman ordered the item I wanted and was able to collect within 2 days
Zack 25 very helpful. Assisted as I didn't know exactly what I was looking for. Located area of store, checked what I needed and found the right appliance for the job and then helped to load it into the car.
Very helpful salesman not pushy product knowledge very good not looking to sell particular brands also explained the advantages of taking out the curry’s insurance policies.
Ordered a Cream Kenwood food mixer, waited 2 days for it to reach the Hull Store 2322. Went to collect and they had sent the black one instead. Hopefully soon Curry's will leave the high street! 😡 Thanks to Argos I did get one ❤️

Antwort von Currys - Hull St Andrews Quay
The sale person was very polite and knew the product well
Ordering simple and straight forward, collection within an hour what could be easier
I was dealt with very professionally by Harry very satisfied
Great service from Jack in the Hull St Andrews branch.
PATHETIC SERVICE FROM CURRYS.
Ordered on 13 sep, delivery was 18th but not delivered
Tracking since 17 Sep says: "We've received your order details, but have not yet received your parcel". Means Currys printed label but NEVER gave parcel to DPD.
Waited since Thursday, no delivery, no update. Tried many times to speak to an agent on live chat - no success. No customer service at all.
Had to cancel my order.
Avoid Currys online if you want your order on time. Disgusting

Antwort von Currys - Hull St Andrews Quay
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