DO NOT use Conduit Health for medical supplies
Conduit health confirmed to me multiple times that a call on 02/2026 with their nurse practitioner to determine my child's size for medical supplies was covered by my insurance. They told me that it was not considered an office visit and that it was just to help me determine his size. On 06/2026 I recieved a bill for $250. I have since called and emailed multiple times for 2 full months to just recieve the run around. No one can speak to me about the bill and despite being promised call backs by management, I have never recieved one. Employees outright refuse to identify themselves beyond their name and deny having employee numbers, despite me having been provided them in the past (before this issue) and to date I still have not been able to recieve any answers about this bill. I have spoken to "phillip", "candy" "george" "marz" "candice" "sammy" and many other employees. I finally became fed up after waiting months and recieving no response. I called and asked for compliance and was refused multiple times until I called in and asked for compliance by name. My issue is yet to be resolved but i'm now in touch with "drew". Should this issue be resolved i will update.
