Comfy Living Bewertungen 

1.086
•
TrustScore 2 von 5

1,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible company. Sent me a 2 seater sofa when I ordered a table and chairs and 4 weeks on and multiple calls later it still hasn't been collected and I still haven't received a refund. Do not buy... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Changed review after speaking to the actual company. Ordered via The Range. Paid for 2 beds, only one was delivered. Obviously as I ordered through the range I attempted to contact them which p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Where do I even start. I'm still waiting on delivery and updates at this time!!! I've had numerous calls, numerous failed delivery dates and no one wants to accept ownership. Now catching up on these... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a bed through the range, every part of the beds wood frame is snapped. The range website says “we can deliver items past the first floor if a lift is available” On coll... Mehr ansehen

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Only 5% of customers leave a review, please support us by leaving feedback. We process 10,000 orders every month. FREE next working day UK mainland delivery. Futon and Bed specialist, high quality low prices. You can follow us on Twitter, find us on Facebook and connect with us via this website, as well as the usual telephone support and email services.


Kontaktinformationen

1,8

Mangelhaft

TrustScore 2 von 5

1086 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,8

Alle Bewertungen

(1.086)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Disgusting

Disgusting, rude and liars. Bed was due to arrive today. Contact after contact they finally get back to me to say it will need to be next week now. Sold my autistic sons bed yesterday for this arriving. Told them I wasn't happy and they blocked me on Facebook. After goggling the company to try contact them I come across all these horrible reviews so I'm glad it never arrived. Ordered bed elsewhere at a higher price but you get what you pay for I guess. AVOID!

2. März 2025
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

We have requested more information.

If you have ordered via a Facebook page call Comfy Living Beds UK i am afraid they are not affiliated with our selves at Comfy Living LTD.

We would ask that you please review this.

Unfortunately you did not respond with informatio request and unfortunately you are not a customer of Comfy Living LTD.

We do not trade on FACEBOOK and we are also based in Somerset the company you purchased from using the name Comfy Living Beds is based in York.

Bewertet mit 1 von 5 Sternen

I would leave zero stars if possible.

I would leave zero stars if possible.
A complete waste of time, I ordered a bed, they said that it would be delivered on a set day and that I would receive a time slot the day before, after four completely ignored messages and me taking the day off work I realised it wasn’t coming. Avoid at all cost.

27. Februar 2025
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

We have requested more information.

If you have ordered via a Facebook page call Comfy Living Beds UK i am afraid they are not affiliated with our selves at Comfy Living LTD.

We would ask that you please review this.

Unfortunately you did not respond with informatio request and unfortunately you are not a customer of Comfy Living LTD.

We do not trade on FACEBOOK and we are also based in Somerset the company you purchased from using the name Comfy Living Beds is based in York.

Bewertet mit 1 von 5 Sternen

They deliberately let you wait for…

They deliberately let you wait for hours and hours for delivery slots and never turn up. They have complete disregard for people’s times. Poor communication. Not a single apology. I’ve waited in for almost two full days. Was told it will be 5-6pm tonight. 5.40pm and they’ve just blocked me after enquiring for the 20th time if it’s actually arriving. Not sure why they don’t just tell people. The bed is poor quality. Avoid and do not use this company!

21. Februar 2025
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

We have requested more information.

If you have ordered via a Facebook page call Comfy Living Beds UK i am afraid they are not affiliated with our selves at Comfy Living LTD.

We would ask that you please review this.

Unfortunately you did not respond with informatio request and unfortunately you are not a customer of Comfy Living LTD.

We do not trade on FACEBOOK and we are also based in Somerset the company you purchased from using the name Comfy Living Beds is based in York.

Bewertet mit 1 von 5 Sternen

Terrible service, AVOID!

Waited in all day on a Saturday to not turn up even though I was given a delivery slot, they ignored my messages and texts and blocked me! Terrible company I dread to think what there after service is like if there was a manufacturers fault 😳 reply to your comment......you know fine well you have an order in my name, i have all the messages i sent you!

8. Februar 2025
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

We have requested more information.

If you have ordered via a Facebook page call Comfy Living Beds UK i am afraid they are not affiliated with our selves at Comfy Living LTD.

We would ask that you please review this.

Unfortunately you did not respond with informatio request and unfortunately you are not a customer of Comfy Living LTD.

We do not trade on FACEBOOK and we are also based in Somerset the company you purchased from using the name Comfy Living Beds is based in York.

Bewertet mit 1 von 5 Sternen

Customer service (although polite) no help whatsoever

What a load of rubbish. overcharged on delivery no help whatsoever, wanted me to go back to Studio, who after 5 hours managed to let me know this is the price they were charged, so contact suppliers. If I see this company will back away from buying from them

I am updating as CL don't think it should be about them, well it was your customer service I was reviewing. I did get satisfaction by calling YOUR deliver company however. Chair brilliant

13. Januar 2025
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

Good Afternoon

Sorry to hear that you had issues with Studio however your contract of purchase is with them and not ourselves. We simply dispatch the order that Studio request us to send. I do not know whom it was that advised you that that was the price they were charged, however it is not a charge that we imposed on them. We are very sorry that you have had these issues again with Studio however all of these issues are beyond our control.

To clarify as your contract of purchase was with studio we could only refer you to them which is what our team did again we are sorry that you had issues that we could not resolve for you.

Bewertet mit 1 von 5 Sternen

Only received half the parcel

Only received half the parcel, no communication whatsoever and now stuck with half of 1 bed and half of another, cant put together as missing the other half of the 2 beds? Make sense

15. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unfortunately cannot put zero star

Unfortunately cannot put zero star. Terrible service, delivery 3 hours late, driver with a couldn't care less attitude when asked why late. Ordered through the range who were also less than helpful. If you have nothing to do all day to sit in and wait for delivery, then order through this company. Never again!!

29. November 2024
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

Sorry to see that you have had a negative experience with the third party carrier.

We are saddened to see that you did not make contact with us regarding this before leaving a negative review for an issue beyond our control.

Bewertet mit 1 von 5 Sternen

Dissapointed customer

I purchased a table and chairs from this company through Wilko. Not only was it very poor quality, the item arrived damaged and scratched. As an OAP I had help to assemble the item so rather than bringing them back to dissemble it, I have bought some grey paint to cover the scratches. I tried to report this on customer service to Wilko but the web would not let me without asking for a replacement which was more trouble than going out to buy paint !
Comfy Living 4 seater dining set grey -0663186
Ordered through Wilko and sent directly from supplier

15. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My thoughts and prayers are with…

My thoughts and prayers are with everyone that works for this God forsaken company.
And even more so with anyone foolish enough to purchase anything from them directly or indirectly.
Shame on you Un-Comfiliving, shame on you.

They're just empty words from you. I have no desire to continue communicating with an empty soul.

Good luck though, I'm still praying for you..

I'm sorry but I'm not communicating with you any further as I don't like your tone.

7. September 2024
Bewertung ohne vorherige Einladung
Comfy Living-Logo

Antwort von Comfy Living

Sorry to hear that you have had a negative transaction.

It is a shame that you will not share your order information as we have asked so we can look into this and work on a resolution.

Bewertet mit 1 von 5 Sternen

Order a bed through comfy living via…

Order a bed through comfy living via studio. Still yet to receive product. No contact details available on website or app for studio. Doesn't recognize password despite numerous resets. Have attempted to download evri app to track order, no tracking order on email confirmation. Have tried to find a customer service contact or email and no where on app provides this information. I have been charged for said item, and still not received. Absolutely appalling.

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not fit for purpose.

The two seater sofa bed was not suitable when assembled. There was only 1 poor photo on the Onbuy website. So it was very difficult to check out.
When I explained during refund procedure that it wasn't suitable.
I had a reply that said. Because you don't want the item, a charge of £30 applies and this will be deducted from your refund.
Be very careful and make sure you get decent photos before buying from this company. They also sell on Amazon.

15. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Third Party for the RANGE

The range.. bought a 3 piece rattan bistro set.
It arrived couldnt build as parts were wrong. They sent a replament part which is also wrong.
Avoid this company you will spend weeks going round in circles with NO resolution after 30 emails.
You are not buying from the range its comfy living.
0 stars

23. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No manual and its filthy.

I have just received 3ft nicole linen fabric ottoman bed that I ordered 3rd party through wilko, not only is it absolutely filthy it has no instruction manual to even build it. Guess my 8 year old is sleeping in my bed for the next few days since her old one has been disposed of.

9. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor service and delivery never turned…

Poor service and delivery never turned up wasted my 2 days for it waiting, received email giving me time frame and saying that item is delivered but when I call them they said it will take few more days and finally received after 2 weeks. Never again

8. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Will i ever get my bed frame

I have been waiting for my bedframe for over a week now! Delivery is never in the estimated time and they never ring to let you know they are outside even though i left a delivery note saying my doorbell does not work. I even emailed xdp to let them know that one delivery was attempted at 2am in the morning which was a good 12 hours after the expected delivery time. Supposedly comfy living do not allow items to be left in safe places and i work everyday so im expecting i will never get my bedframe. By the time they update you on the fact they tried to drop the item through email or the app its a good hour later it makes no sense. Ring my phone and let me know you are outside! Comfy living need to change their delivery company they are not professional at all.

18. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a 4 piece rattan outdoor…

I ordered a 4 piece rattan outdoor furniture set with free cover on 24th April from studio. It was to come from comfy living and they charged 35 pound delivery. The order said may come in two packs. On 1st May I recieved the cover and that was all. I waited. Then studio billed me. I said I hadn't got the furniture yet, then the fun began NOT!!! I have been passed through studio,comfy living and fed ex all to no avail.the proof of delivery was the cover, not furniture. I have no furniture ,debt I don't think I should pay,
Anyone thinking of using these DO NOT!!! Still ongoing now 18th june2024

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely terrible service, and it's still not over!!!

Where do I even start. I'm still waiting on delivery and updates at this time!!! I've had numerous calls, numerous failed delivery dates and no one wants to accept ownership. Now catching up on these reviews it seems the company take no action or change to make improvements. I'm also now considering if I want the delivery resolved or I should just cancel, it appears once the furniture turns up it's poor anyway. Honestly.. I've never dealt with a company like this. Absolutely outrageous!!

23. Mai 2024
Bewertung ohne vorherige Einladung

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