I bought Mad Hatter coloured lenses and the colours is so transparent they bearly change the colour of my eyes. Nothing like the product photos on the website. Disappointed since I have bought coloure... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Was looking for some costume lenses and found them at ColourVUE. I initially spoke to my Optometrist about lenses and I wanted to know if these were ok as I didn’t want to put just anything into my e... Mehr ansehen
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels l... Mehr ansehen
Unternehmen hat geantwortet
My experience was awesome just like my last purchase super easy to find what your looking for, theres more then enough information on what there purpose is which really helps out alot when u haven... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
AUSTRALIA’S TOP COLOURED CONTACT LENSES ColourVUE are Australia’s favourite coloured contact lenses. Thanks to their dynamic designs, excellent quality and more colours and styles you’ve ever dreamt of. Whether you’re looking for a colour change or the perfect addition for a Halloween costume, with daily, monthly and yearly options available, ColourVUE has something for every party or outfit. Don't put just any eye contacts on your eyeballs. ColourVUE coloured contacts are the only TGA-registered party contact lenses on the market so you can look and feel stunning without worrying about your eye safety or discomfort.
Kontaktinformationen
Unit 2, 146 Carrington St, 6163, O'Connor, Australien
- support@colourvue.com.au
- www.colourvue.com.au
3,6
Akzeptabel
223 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered contacts express shipping, NOT ARRIVED STILL
Ordered contacts express shipping. Gets told standard takes 4-10 days but I never said nor paid less for standard, I clearly said and it clearly states in transaction that I purchased express shipping. Have no received my item, and the tracking journey is all over the place going back and forth further from my location. If I ever buy from this site again I will never be doing express. I definitely deserve a partial refund but not bothering with it.
21. Juli 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Isabella, we appreciate your time in leaving us your honest feedback.
We are very sorry to hear that you've experienced some issues with your freight. Upon checking, there has been a technical issue with your label. We are very sorry for all the trouble caused, but rest assured that this is the first time we encountered this issue and we are doing our best to fix it. Would you want us to issue you a refund for the freight? No worries, our customer service will also contact you as soon as possible, thank you for your understanding on this matter.
Antwort von ColourVUE Coloured Contact Lenses
Hi Nerissa, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Fantastic product
Fast shipping and arrival. Great product and accessories. Love it and love my coloured contacts! ❤️
23. Juli 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Charlotte, thank you so much for taking the time to leave us this amazing review.
Great service new eyes arrived today so…
Great service new eyes arrived today so will be good to try them out maybe this weekend
15. Juli 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Leonie, thank you so much for taking the time to leave us this amazing review.
Antwort von ColourVUE Coloured Contact Lenses
Hi Kaan, thank you so much for taking the time to leave us this amazing review.
I love the lenses but one of them was the wrong color
I love the lenses but one of them was the wrong color. My order was three tones green but I got a black lens. The other two orders were correct so it is bit of a shame.
22. Juni 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Giselle, we appreciate your time leaving your honest feedback. We are very sorry to hear you've experienced some issues with our product, we seldom receive this kind of concern. We highly suggest that you reach out to our customer service, so they can assist you with your concern.
Came in quickly and in good condition.
18. Juni 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Chief, thank you so much for taking the time to leave us this amazing review.
Was really on time feel so good with my…
Was really on time feel so good with my contacts very good service thank u so much Amazing 👏👏💕💕
5. Juni 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Miriama, thank you so much for taking the time to leave us this amazing review.
Wonderful customer service
Unfortunately one of the items I purchased wasn't in stock. I received an email the very next day saying so and was offered a different set at the same price or a full refund. Service was prompt and friendly.
1. Juni 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Jodie, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Quick and Friendly Service
I was contacted by ColourVUE shortly after purchasing my contact lenses because the colour I wanted was sold out. I was offered alternatives that were the same price but I didn't quite like the colours so I suggested another pair which was slightly cheaper and within a day they had shipped out my new order of contact lenses and refunded the difference in the pay. It just took a little while for my refund to come through but otherwise they were very quick to reply to my emails and answered all my questions. Will purchase from this website again for more contact lenses in the future
29. Mai 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Alana, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchase. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
Arrived in a timely manner
Arrived in a timely manner, but didn't get any emails regarding shipping.
21. Mai 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Freya, thank you for taking the time in leaving us your honest feedback. We are very sorry that you didn't receive any tracking details for your order, but did you check the spam folder, because the update probably went there? No worries though, your convenience is important to us, and we highly value your experience, this is why we've already reported this issue to our technical support team. If you have any concerns moving forward, you can immediately message our customer service, they would be happy to assist you as soon as possible. Thank you for your understanding, and we hope to serve you better again in the future.
Nice packaging and fast delivery!
14. Mai 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Anon, thank you so much for taking the time to leave us this amazing review.
Colourvue is always my go-to
Colourvue is always my go-to for costume contacts. I’ve tried different brands and they always feel so heavy on my eyes and swim in my vision to the point where I can’t see anything. Colourvue feels light, comfortable, they are quick and they care about their clientele.
6. Mai 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Salem, thank you so much for your 5-star review! We are pleased to hear that you're happy with your purchase. So, we will share this with the store team to let them know to keep up the amazing work. We hope to serve you better again in the future.
I’m glad I was able to get my…
I’m glad I was able to get my replacement lenses by today (I don’t go out without them in), but I was very disappointed that one of the previous lenses had split while in place, causing irritation and pain. I truly hope it doesn’t happen again. I only leave the house once a fortnight, so excessive stress on the lenses is no excuse.
8. Mai 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Michael, we appreciate your time leaving us with your honest feedback. We understand how frustrating it is to receive faulty lenses, this is why we responded to your email as soon as we heard your concern. Please note that it's very rare that we hear about this issue. Our customer service will reach out to you again so we can find the perfect solution for you on this matter. We hope to serve you better again in the future.
Antwort von ColourVUE Coloured Contact Lenses
Hi Wilfred, thank you so much for taking the time to leave us this amazing review.
Fast shipping reasonable prices and…
Fast shipping reasonable prices and have a wide variety of lenses to choose from, only thing is it is hard to tell is that one of the lenses I got does look a little different from the image the other one I got perfectly matches the image and what I expected.
30. April 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Adrian, thank you for leaving us with an amazing review. We understand, however, please note that the colour of the lenses varies from the images on our website and it will also depend on the colour of your eyes. Thank you for shopping with us, we hope to serve you better again in the future.
great reliable service
used several times and always great service, easy/simple to order, quick delivery
30. April 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Silvana, thank you so much for taking the time to leave us this amazing review.
Fast delivery and beautiful colours…
Fast delivery and beautiful colours will purchase again
23. April 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Soo Kee! We appreciate your good feedback, and thank you for shopping with us!
Terrible
Terrible. Been waiting more than two months for my contacts. Asked for a refund. Still haven't received that either.
4. März 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Sonya, we are very sorry to hear that your experience wasn't great, and we understand the frustration since this took longer than expected. However, note that we don't stock RX lenses, but rest assured we did our best to assist you on this, this is why, we reached out to our supplier as soon as possible so they would be able to supply the RX lenses you need. Again, we are very sorry for all the trouble caused. Thank you for your patience. We hope to serve you better in the future.
Product arrived quickly
Product arrived quickly, included contact case & wash. Contacts were easy to put in and remove
13. April 2023
Antwort von ColourVUE Coloured Contact Lenses
Hi Louise, thank you so much for taking the time to leave us this amazing review.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.