College Ave Bewertungen 3.338

College Ave is so easy to apply for, customer service is awesome and I appreciate the efficiency .

The low interest rates you advertise are NOT the rates you give. Our credit scores are > 800 but we did not get the lowest rate offered.

Easy process and quick response

Student Loan.
I was at the verge of loosing my
seat in school but college Ave intervened and in no time my loan was approved and my classes were restored. Thank you College Ave for your commitment.

Very easy process and communicates well by email

Very easy to work with, offer an abundance of help. Fast, and reliable

I have no idea how to log on or make payments? Are you going to send a bill?

They make it so easy to navigate and use. They present themselves as wanting to be the best option for students and I really do think that is their goal.

Wow! College Ave has been extremely helpful and so glad they are around to assist.

Using College Ave was the worst financial decision I’ve ever made. They gave me an outrageously high interest rate (16%!!) and then permanently damaged my credit score over one single late payment.

The payment was marked late due to a bank error that falsely flagged it as fraud. I resolved the issue immediately, explained the error to them, and paid well before the 90-day mark. None of that mattered. College Ave reported it right away despite false claims on their website stating that nothing would be reported until after the 90-day mark; that was a lie. It hit my credit immediately, despite the fact that I paid the balance quickly and have made every single payment on time ever since. Years later, my credit score is still suffering because of their decision.

I now know that many student loan companies accept goodwill letters; in other words, they will erase late payments if it's a one time thing, you provide a reasonable explanation, and (especially) if you have a strong history of on-time payments. Not College Avenue!! I chose one of the only loan companies that offers 0 grace. Lucky me lol!

Their lack of communication is just as bad. Every month is a guessing game as to how much they’ll pull from my account. Is it $25? $68? $110? $1,000?? There is no consistency and no explanation.

For example, I was supposed to be paying $68/month while I was in school for one loan. The next month, they decided to withdraw $110. When I called to ask why, I was told they actually hadn’t taken the full amount the previous month, so they simply added it to the next payment. Huh??? The unpredictability is unprofessional. This is supposed to be a "legitimate" company? You cannot arbitrarily change withdrawal amounts from someone’s bank account for fun. While some people may have the luxury of ignoring unpredictable withdrawals from their bank account, I don't.

To make matters worse, the customer service representatives seem confused themselves. They regularly have no answers to my questions and just apologize profusely without fixing the problem. Getting a straight answer is nearly impossible.

Avoid this company. They’re careless with your time, your credit, and your money.

Fast approval and timely service!!! Ease of tracking and communication of the steps.

Very quick process. Updates at every step.

Very easy to apply and be informed of the progress

9%?! Rate!!

Kept us informed all the way through the process.

Easy process and fast response.
I recomend College Ave for anyone looking to get a student loan.
Thank you

Easy to navigate, quick to approve . Good communication

It was easy to apply and the response was very quick.