College Ave Bewertungen 

3.421
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Positive It's easy to apply and get loans online. Negative 1. It took several calls and a few weeks to resolve an issue with an old account information interfering with my access to the College... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

College Avenue has made a very stressful and confusing financial transition much easier and affordable. Everything is handled quickly and efficiently with our family and the university that our son a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was easy to apply and my rates were SO much better than with Sallie Mae. I had our approval quickly and the information was sent to the school. I highly recommend College Ave!

Unternehmensdetails

Vom Unternehmen geschrieben

College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

3421 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(3.421)

1.070 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Pre-qualifying interest rates are just a company "guess"!

We are cosigners for our son, pre-qualifying rates given to us were 3% - 6% interest, so we continued with the application and the result came back with 11% interest instead. We have a very high Credit Score, this did not make sense! Having spoken to two company representatives (one being a complaints representative) they are unapologetic about their approach to give false interest rates at the point of pre-qualifying. Feedback from the the complaints representative was that the pre-qualifying quotes given to cosigners is a "guess". Maybe its our naivety as first time cosigners or maybe College Ave just need to give a more accurate initial quote rather than an uneducated guess! Regardless not impressed....

23. Februar 2026
Bewertung ohne vorherige Einladung
College Ave-Logo

Antwort von College Ave

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. Based on the information provided, we were unable to locate your application and will be reaching out directly to gather additional details and better understand your concerns.

Bewertet mit 4 von 5 Sternen

Everyone was pleasant, but

Everyone was pleasant, but the process took too long, and I had to keep repeating it even though I was not a new borrower. The options for fixed or variable rates also felt unfair. How are we supposed to know which is better? Ultimately, I understand that I will have to pay the interest rate.

3. Februar 2026
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Antwort von College Ave

Jennifer - We’re glad to hear that our team was pleasant to work with, but we’re sorry the process felt repetitive and time-consuming—especially as a returning borrower. We understand how frustrating it can be to repeat information, and your feedback helps us identify where we can streamline and improve. Regarding fixed and variable rate options, we recognize that choosing between them can feel overwhelming. Each option is designed to meet different financial needs and risk preferences. We know that decision isn’t always straightforward. If you’d like like to walk through your options in more detail, our team is always here to help clarify and support you.

Bewertet mit 2 von 5 Sternen

Your interest rates suck I have a 820…

Your interest rates suck I have a 820 credit score paying 11 percent is crazy.

10. Februar 2026
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Antwort von College Ave

Chris - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit profiles, not just score, in addition to the loan repayment options selected. We provide all the details about the interest rate for the customer to accept prior to making the loan.

Bewertet mit 3 von 5 Sternen

High interest rates

Ease of access to funds was very good. Interest rates offered are terrible. I got a loan for one of my daughters 6 months ago at around 9%. One month ago I got another loan for my other daughter at over 12%. I have a credit score over 800. No sense

5. Februar 2026
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Antwort von College Ave

Alan - Thank you for sharing your experience. We’re happy to hear our access to funds was easy, but we're sorry to hear you are dissatisfied with our rate on your second application. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit, as well as the loan repayment option selected. While we understand comparisons are natural, even siblings may receive different rates since each applicant has their own individual credit profile and financial background.

Bewertet mit 3 von 5 Sternen

Communication improvements

Wish I would have been notified about identifying myself instead of seeing my daughter loan was put on hold. If we wouldn’t have called we wouldn’t have known about it. Communication could be better but her loan was approved after so I guess everything is great

4. Februar 2026
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Antwort von College Ave

Denise - We’re sorry you aren’t happy with your experience and thank you for taking the time to share your feedback. We take identity verification very seriously to ensure both borrowers and cosigners are fully aware what their information is being used for. If you feel like you missed a communication, we recommend contacting our customer service team to confirm your contact information is accurate. Our team is available Monday through Friday from 9:00 a.m. to 9:00 p.m. EST. You can reach us by phone, text, chat, or email—we’re here to help.

Bewertet mit 1 von 5 Sternen

BIGGEST MISTAKE EVER!!

BIGGEST MISTAKE EVER!!! I've been trying for an hour to get through and their phones aren't working....what? I also am having to make 100$ payments while in school, I never agreed too!!!!!!!! Makes no sense why I would agree to that, why wouldn't I take less then ..lmao it makes no sense

9. Februar 2026
Bewertung ohne vorherige Einladung
College Ave-Logo

Antwort von College Ave

Stephanie - We’re sorry to hear about your experience and apologize for the difficulty reaching us by phone. We’ve sent you an email requesting additional information so we can contact you directly to review your account and address any concerns regarding your payments. We appreciate you bringing this to our attention and look forward to connecting with you.

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