All the staff here are very friendly and knowledgeable, never had a bad experience all the times I have been Would 100% recommend to anyone looking to buy any workwear or power tools
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... Mehr ansehen
Unternehmen hat geantwortet
Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... Mehr ansehen
I have ordered many power tools and accessories over the past couple of years and I can honestly say that CNS PowerTools has been the best supplier so far. My experience has been faultless from check... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.
Kontaktinformationen
Unit 6 Pheonix Business Park, SA7 9FZ, Swansea, Vereinigtes Königreich
- 01792 798300
- Sales@cnspowertools.com
- www.cnspowertools.co.uk
3,6
Akzeptabel
447 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very satisfied with the service and…
Very satisfied with the service and very quick delivery will buy from you again thank you very much dave olsen
7. Juli 2021
Antwort von CNS PowerTools
Hi D Olsen thanks for leaving a review.
Thanks Josh
Antwort von CNS PowerTools
Hi thanks for leaving a review.
Thanks Josh
Joshua was the man in store I dealt…
Joshua was the man in store I dealt with. He was very pleasant and extremely helpful. The price I paid was better than any on the internet. Great service . Great price.
6. Juli 2021
Antwort von CNS PowerTools
Hi Hywel Miles thanks for leaving a review.
Thanks Josh
Antwort von CNS PowerTools
Hi Michael thanks for leaving a review.
Thanks Josh
Sent wrong item and extremely slow to…
Sent wrong item and extremely slow to refund to Paypal which should be instant.
3. Juli 2021
Antwort von CNS PowerTools
Hi Su Lane,
Thank you for taking the time to leave us a review.
I'm sorry to hear that you received the incorrect item.
We offered to have this rectified within 24 hours of being notified but a request of a 10% refund was made by yourself for the inconvenience of having to accept a delivery to your address.
I can see that the incorrectly delivered item was received by us on Friday 02/07/2021.
This was then handed to our returns team to be inspected but due to a back log of returned items, the inspection was delayed by 1 working day.
I can now see that a full refund has been issued this morning (05/07/2021) to the original payment method used to place the order.
Kind Regards.
Lewis
CNS Powertools Ltd
Antwort von CNS PowerTools
Hi Wayne Kirk for leaving a review.
Thanks Josh
Outstanding customer service
Outstanding customer service, goods ordered and delivered the next day
15. Juni 2021
Very good quick service
15. Juni 2021
Great service
Great service, these guys went beyond, they realized i had made an incorrect combination on the order (door locks), received a call from the seller to enquire if the order was indeed what was wanted, discovered my error thanks to their intervention.
Well, those actions speak for themselves as to the integrity and service offered by those at CNS
15. Juni 2021
Prompt refund
Returned an item for refund as the website info was incorrect. Refund was very prompt, including the return postage.
1. Juni 2021
Bewertung ohne vorherige Einladung
Great nail gun great service
5. Mai 2021
Online stock not up to date..
Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock..
With technology as it is, surely a real time stock update should be kept if trading online... time consuming & pretty much false information.. i don't like giving negative feedback, the economy is tough enough though this doesn't help their cause.
5. Mai 2021
Antwort von CNS PowerTools
Hi Dean.
Thank you for taking the time to leave us a review.
We are sorry that we weren't able to supply the items on our order.
We do have a stock system in place but unfortunately there was an error and as a result the wrong stock information was shown.
I can see that you were informed within 45 minutes of your order being placed that the items were not available and that a full refund would be issued.
Kind Regards,
Lewis
CNS Powertools Ltd
Very prompt delivery and always top…
Very prompt delivery and always top tools I have purchase a couple of thousand pounds worth in the years gone by and no problem. Top supplier.
12. April 2021
Very easy to order and product come on…
Very easy to order and product come on time and well packed
11. April 2021
In stock. Out off stock
The items I ordered were in stock when I placed my order, supposedly. A week later I received an email informing me the items were no longer in stock and no more stock would be forthcoming. What a disappointment.
10. April 2021
Antwort von CNS PowerTools
Hi,
Firstly, thank you for taking the time to leave us a review.
We are sorry that we did not have the stock to fulfil your order.
It appears that a both a email was sent and refund issued within 48 hours of your order being placed.
Once again,
We are sorry that we were not able to fulfil your order
Kind regards,
Lewis
CNS Powertools Ltd
Sadly despite the website having stock
Sadly despite the website having stock, placing the order then waiting 3 days then being told its out of stock and I'll get a refund.
In this day and age if your website has stock, you have stock...
10. April 2021
Antwort von CNS PowerTools
Hi,
Firstly, thank you for taking the time to leave us a review.
I am sorry to hear that the item you purchased was not available and that we were not able to fulfil your order.
We aim to notify customers ASAP when an item is unavailable and I can only apologies for the delay.
Kind regards,
Lewis
CNS Powertools Ltd
Good service competitive pricing
10. April 2021
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.