WISH I COULD GIVE LESS THAN 1 STAR - NO INTEGRITY
RATING: 1 STAR • TITLE: “PAID FOR 24 TRAINING SESSIONS. RECEIVED FIVE.”
Company bought a 12-month personal training package for an employee at the Murphy, Texas location in May 2026. Three 60-minute sessions per week, $66 per session, billed monthly.
Across two billing cycles CLUB4 took $1,584 for 24 sessions and provided five. The trainer who sold the package promised to conduct the sessions himself, did one, then left the company. No replacement was assigned for weeks. A second trainer cancelled on assignment. Four sessions were delivered right at the end.
We sent two formal notices by certified mail offering to resolve it with a refund of the undelivered sessions only. Neither was answered. The account was then referred to collections in the name of the employee — who is not the payor, was never billed, and is not a guarantor.
Check the session-expiration clause and the payment-freeze clause before signing anything here. You have lost of choices, chose a Gym that cares for you and your community, chose a GYM that has integrity and can own up to their failures.








