Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Extreamly difficult to book holiday though CLC world. I believe it is their strategy to Harass customers who are on trial membership. Getting through phone next to impossible. Once connected after hou... Mehr ansehen
I was sold a trial membership in 2019 just before covid and spent over 5k, worst mistake i have ever made. Never any availability during term time, low grade accommodation thats if you do get lucky to... Mehr ansehen
Need to complain about a recent holiday with my brother to wyndham residence golf and spa resort kusadasi turkey. Awful resort wasp infestation and wasp nests. Didn't enjoy my experience there, couldn... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Drawing upon over three decades experience of developing award-winning resorts, CLC World is a family-owned business built on strong foundations. We have grown to become Europe’s largest independent resort operator, building a dynamic and diverse collection of international resorts and hotels found in some of the world’s most desirable destinations. In our opinion, the cornerstone of a great holiday begins with fabulous accommodation. The fact that we plan, design and build our own flagship resorts is a testament to this, setting us apart from others in the industry and bringing a great deal of reassurance to our Members. Whether it’s a hotel room, apartment, self-contained lodge, suite or townhouse, they know that owning a holiday home under the CLC World banner means carefully-considered and professionally-designed living spaces with amazing vistas and first-class facilities. But it isn’t just fabulous accommodation that is on offer. CLC World operates all its resorts in order to deliver on its mission statement; “exceeding your expectations”. So whether it’s dining in our myriad restaurants, cafes and delis, relaxing in our spas or working out in our fully equipped gymnasiums, CLC World is working for you. We are industry leaders in designing and launching new holiday and property ownership products, affording our Members the best opportunity to fully or part-own residences at any of our stunning resorts in Austria, Orlando, Tenerife, Aegean Coast, Costa del Sol and the UK.
Kontaktinformationen
Vereinigtes Königreich
- pr@clcworld.com
- www.clcworld.com
1,3
Ungenügend
1006 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Excellent places and people
Excellent venues, apartments and superb customer service. Would highly recommend
28. Juli 2020
Bewertung ohne vorherige Einladung
Excellent customer service in…
Excellent customer service in unprecedented times
28. Juli 2020
Bewertung ohne vorherige Einladung
Good information given during these…
Good information given during these testing times.
Fully updated all the way regarding re opening safety measures and resorts.
Looking forward to our next CLC Break good Company .
28. Juli 2020
Bewertung ohne vorherige Einladung
Kasia
Excellent customer service. Well recommended company
28. Juli 2020
Bewertung ohne vorherige Einladung
Sold a dream
Sold a dream when we went to Spain 3 yrs ago we have had nothing but problems and want out of this. Cyprus holiday last year was awful accommodation. Never able to book a holiday we want in advance.
23. Juli 2020
Bewertung ohne vorherige Einladung
Broken promises
We joined CLC and were promised the world but instead were given nothing the company knew we had 4 children so we told the we need holidays around the school holidays we were told as long as we book 2 months in advance we would have no problems but we tried booking several months in advance but were told everything is fully booked
16. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von CLC World
Thank you for taking the time to post you review. Member Services will be in contact with you to assist with bookings.
Many Thanks
CLC World
I have had a wonderful experience…
I have had a wonderful experience booking with clc world. Michelle and her colleagues have helped me out tremendously with all the flight cancellation issues I’ve had and to re booking apartments for different dates.
Thank you for all your help, it’s much appreciated! 👍🏼
14. Juli 2020
Bewertung ohne vorherige Einladung
Don't get trapped
Bought into a three year trial membership a year ago( after a hard sell) . We were promised all these fantastic holidays. When ever we trying to book the resorts are always full especially in the UK. Finding the whole experience so far very frustrating. Trying to get out of this mess. Word of advice don't get yourself trapped in this.
14. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von CLC World
Thank you for taking the time to post your review. We have passed your information on to Member Services who are now contacting you to arrange your reservations. Many Thanks, CLC World
HONESTLY, AMAZING 👏👏
Amazing service, quick responds, very kind staffs and beautiful places to visit. Proud to be member!
13. Juli 2020
Bewertung ohne vorherige Einladung
Excellent help off the lady in the…
Excellent help off the lady in the booking department. Very helpful and knowledgeable.
13. Juli 2020
Bewertung ohne vorherige Einladung
Really helpful and lovely staff.
13. Juli 2020
Bewertung ohne vorherige Einladung
Fantastic experience as always
Fantastic experience as always. The customer service provided by CLC rep Carolee, was second to none. She went out of her way to accommodate our requirements and this is what makes CLC the best!
13. Juli 2020
Bewertung ohne vorherige Einladung
Great customer service
Following a few hitches with getting onto the site we received excellent customer service from Annette
9. Juli 2020
Bewertung ohne vorherige Einladung
Good customer service and understanding…
Good customer service and understanding of the challenges facing its clients during this Covid-19 pandemic period.
9. Juli 2020
Bewertung ohne vorherige Einladung
trying to book a holiday/find out more…
trying to book a holiday/find out more details about my holiday voucher but no way to contact CLC by phone as phone lines and UK offices are closed due to the pandemic. A little lost on what to do now.
8. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von CLC World
Hi there, we have passed on your review and someone from our Reservations department will give you a call today. Many Thanks, CLC World
All sorted quickly
5. Juli 2020
Bewertung ohne vorherige Einladung
The team are ever so helpful
The team are ever so helpful, patient and polite Amanda and Paula are simply amazing .
2. Juli 2020
Bewertung ohne vorherige Einladung
Excellent response following posting on Trustpilot
While absolutely appreciating the Global Pandemic and that CLC are operating on reduced staffing levels we were worried when we posted our initial review that we could not achieve any direct communication with CLC via phone or email but we had noticed that Trustpilot reviews were receiving swift responses.
Although we felt fairly sure that CLC would have it all in hand we did become slightly worried that we had been lost in the system especially when we found lots of very positive reviews on Trustpilot about excellent communication.
HOWEVER less than 24 hours after posting our original review the absolutely excellent Naomi phoned us on our landline and mobiles to reassure and update us.
Naomi was so very helpful and has promised to be in touch again soon.
We couldn't of asked for more lovely assistance hence the change to 5 stars.
2. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von CLC World
Thank you for taking the time to post your review. Your feedback has been passed to the Member Services department and they will be in contact with you soon.
First rate assistance!
With the lifting of the travel restrictions to permit our holiday, we were very pleased with the assistance provided by the holiday coordinator...
Thank you Yvonne for all your help.
2. Juli 2020
Bewertung ohne vorherige Einladung
Team Of Excellence!
Always very helpful and cheerful. It is never a call that I want to ignore!
26. Juni 2020
Bewertung ohne vorherige Einladung
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