Charleston Financial Services Limited Bewertungen 

594
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Well spoken, well mannered, Swift service, Understood my needs. Will highly recommend for your commercial and BTL morrgages

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
  2. Finanzmakler
  3. Finanzberater
  4. Versicherungsmakler

Vom Unternehmen geschrieben

Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

594 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(594)

53 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Efficient / helpful / knowledgeable /…

Efficient / helpful / knowledgeable / engaging

30. Juni 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Jacqui,

Thank you so much for leaving us a five star review!

We're thrilled to receive such positive feedback. Thank you for choosing Charleston, we hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Well spoken

Well spoken, well mannered,
Swift service,
Understood my needs.
Will highly recommend for your commercial and BTL morrgages

26. Juni 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Ashfaq,

Thank you so much for your fantastic review!

We're thrilled to hear pleased you were with our service, and that you'd recommend us.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Great firm to deal with

Great firm to deal with. Very helpful all the time during the process. Definitely recommend.

4. Juni 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Nick,

Thank you so much for your fantastic feedback!

We are delighted to hear how happy you've been with the service you've received from the team, and that you'd recommend us to others!

Thank you for your business. We look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

i was wanting to get my finances in…

i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i win the bid, i could hit the ground running....
Most surprising was the rate he could offer for bridging...thanks Duncan, pity i got out bid in the auction....

19. Mai 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Thank you so much for your fantastic feedback!

We are delighted to hear how happy you've been with the service you've received from Duncan and the team.

Thank you for your business. We look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 1 von 5 Sternen
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Emmanuel,

Thank you for your feedback.
We’re very sorry to hear that you’re dissatisfied with the service you received.

Having reviewed your case, we can see that your application was progressed to formal offer within two weeks, which is significantly faster than the industry average. Once a formal offer is issued, the process moves into the legal stage managed by the solicitors. As a mortgage broker, we do not have control over their legal procedures or requirements; however, we always strive to support our clients wherever possible to help meet those requirements.

Throughout your enquiry, there was consistent communication, so we feel that a 1-star review does not fully reflect the service provided or how your case was handled.

We would greatly appreciate the opportunity to discuss your concerns further. Please feel free to contact me at your convenience 01908 597 811.

Kind Regards,

Daniel Jennings
Head of Operations & Compliance
Charleston FS

Bewertet mit 5 von 5 Sternen

I had a really positive experience with…

I had a really positive experience with Charleston Financial Services from start to finish. Steven, who I initially dealt with, was incredibly professional, knowledgeable, and made the whole process feel straightforward and stress-free. He took the time to explain everything clearly and made sure I felt confident in every step.

The rest of the team was also helpful—Connie, Adriana, and Josh all played a part in making things run smoothly. They were responsive, friendly, and always willing to go the extra mile to answer any questions or provide support when needed.

Overall, I’m really impressed with the level of service and communication I received. I wouldn’t hesitate to recommend Charleston Financial Services to anyone looking for reliable and supportive guidance.

22. Mai 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Katie,

What fantastic feedback! Thank you so much for taking the time to leave us a review.

We're thrilled to hear how pleased you were with the service you received from Steve, Connie, Adriana & Josh. It's great to hear you'd recommend us to others too!

Thank you for your business, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

This is my fourth property transaction…

This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with the team

12. Mai 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Nasreen,

Thank you so much for your fantastic feedback!

We are delighted to hear how happy you've been with the service you've received from the team, and that you'd recommend us to others!

Thank you for your business. We look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Robert,

Thank you so much for your 5-star review!

We're thrilled to hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 1 von 5 Sternen

Unhelpful in every possible way.

17. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Polina,

Thank you for your feedback.

We’re very sorry to hear that you’re dissatisfied with our service.
I can see that you were provided with a quotation. May we ask whether the concern was with the rate offered, or if there was another aspect of the service you were unhappy with?

Our Head of Sales, Andrew Blackwell, has attempted to contact you but has so far been unable to reach you. We would really welcome the opportunity to discuss this with you further by phone.

Please contact Andrew on 01908 972 491 at your earliest convenience so that we can do our best to put things right.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Always friendly and helpful

Always friendly and helpful, professional approach.

23. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Thanks James C!

James C. Helped me with finding out what was available for us to with various options based on our property portfolio. He was diligent, friendly and organised and appreciated his professionalism. Thanks James!

20. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Arifa,

Thank you so much for your 5-star review!

We're thrilled to hear how pleased you were with the service from James.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 4 von 5 Sternen

Quick service

The service was really fast and on the spot , the executive gave me the mortgage rate within few minutes but was 2nd highest on my list .

9. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Mayank,

Thank you for your positive review. We're so pleased to hear how happy you've been with your experience so far.

Thank you for choosing Charleston. We truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Charleston Finance were very good

Charleston Finance were very good at finding us the best deals available and supported us throughout the entire process, checking in regulary. Will use their services again in the future

3. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Joseph and Joanna,

Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!

Thank you for your business, We're really looking forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Great all round experience.

Steve, Gwyn & Georgina were all fantastic to work with and had the patience of saints answering all my stupid questions (in a language I could understand instead of industry jargon).

8. April 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Ian,

Thank you so much for your wonderful review!

It's so good to hear how happy you were with the service you received from, Steve, Gwyn, and Georgina.

Thank you for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 4 von 5 Sternen

Fast response

30. März 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Thank you so much for your review. We're thrilled to receive such positive feedback!

Thank you for choosing Charleston, we hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Thank you so much your wonderful…

Thank you so much your wonderful service, we recently bought the property which your company make for us very easy with fast process to buy this property

1. März 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Ziya,

Thank you so much for your 5 star review. We're thrilled to receive such lovely feedback!

Thank you for entrusting us to secure your mortgage. Please don't hesitate in reaching out to us for any future needs, we'd love to work with you again.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

100 % recommend their service …

My experience to them are amazing,they really helpful ,they answer you as quickly as as they can,they do their best to explain something really well

11. März 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Artan,

Thank you so much for your 5 star review!

Its great to hear how pleased you were with our service and that you would recommend us to others.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston

Bewertet mit 5 von 5 Sternen

An excellent service

An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.

2. März 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Hamish,

Thank you so much for your fantastic review!

We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.

Thank you for choosing Charleston, we look forward to working with you again.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Great experience dealing with Chris & Nikki

Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.

5. Februar 2026
Bewertung ohne vorherige Einladung
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Kweku,

Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.

Thank you for choosing Charleston, we look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Bewertet mit 5 von 5 Sternen

Amazing firm

Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm

3. Februar 2026
Charleston Financial Services Limited-Logo

Antwort von Charleston Financial Services Limited

Dear Mr Imam,

Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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