Absolutely dreadful experience
Absolutely dreadful experience. Car wasn't ready to pick up jaguar i-pace as they couldn't even get into the car. They notified me the evening before I was about to pick it up the car. Red flag decided not to go ahead. Ask for a refund of the deposit I put down with no acknowledgement of the payment I made. 2 and 1/2 weeks later after endless emails. Text messages nothing had to raise a dispute with my bank in order to get a refund and they advise me to put a negative review on their website as this company should not of asked me for my sort code account number. They should have just done a charge back to my card but they made me go through the hassle of waiting for 2 weeks then raising a dispute and eventually. I was told by my bank that no company should be asking you for your bank details. If you ask for a refund for an item that you have not received, they should be doing an automatic chargeback. Not asking for such sensitive data which I guess in my case was just purely a stalling tactic and almost the punishment for me not going ahead with the car but reading other customer reviews. I'm glad I didn't go ahead. This company's not even worthy of a one-star review