"49,000 TRY Withdrawal Marked as Completed but Funds Never Arrived"
I requested a withdrawal of 49,000 TRY via bank transfer on June 12, 2026. The withdrawal status was marked as "Completed", but the money has still not arrived in my bank account.
Customer support asked me to provide a video showing my bank account transactions. I submitted the requested video in full, but since then I have only been receiving automated responses and no real update regarding my payment.
It has now been several days, and I am still waiting for my funds. I am very disappointed with the lack of communication and the delay in processing my withdrawal.
I hope this issue will be resolved as soon as possible and my payment will finally be transferred to my bank account.








