Car city uk Bewertungen 

98
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have absolute nothing but praise for Jack. Top quality salesman. Very friendly and makes you feel very welcome. Will go above and beyond to help you get the car that's right for you with great knowled... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased electric vehicle from car city had a heater issue which was sorted, then 2 weeks later total electrics failiure. They took car to specialists and a courtesy car was delivered to my house 50... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the first phone call Steve was polite not pushy explained everything regarding the car I was interested in, when I went to view the car he was waiting gave me the keys to let me look around the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I’m not one for usually leaving reviews, but the lack of response from this business has prompted this one. Bought a car and within 3 months the engine management light came on; investigation of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Car City UK is a used car dealer located in the north east of England. We aim to provide our customers with high quality, prepped motor vehicles, at prices that are very competitive. Car City UK "prices you love, people you can trust"


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

98 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(98)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Loved the catterick site. TREVOR was amazing. He is the real deal. Will 100% be back. Great stock selection. Cheers lads.

17. August 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 5 von 5 Sternen

Well what can I say … such an easy…

Well what can I say … such an easy transaction from start to finish , great px price given and mot , service wheel refurbs etc … nothing was too much trouble. 5 🌟

19. August 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thank you for the business and we look forward to seeing you in the future again

Bewertet mit 5 von 5 Sternen

Straight forward sale

Recently bought a car from these guys and from start to finish straight forward no bull kept me informed from start to finish definitely be back

1. August 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 5 von 5 Sternen

Highly recommend this company

Highly recommend this company, Trevor couldn’t do enough for me to make my purchase smooth and easy. 1 month on and still love my car

21. Juli 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 5 von 5 Sternen

Great place to buy your next car!

I recently had a great experience with Car City UK. I dealt with Chrisots and Simon and I was treated very very well indeed. I would honestly recommend Car City UK to anyone for your next car purchase.

19. August 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 1 von 5 Sternen

Cowboys - avoid

I’m not one for usually leaving reviews, but the lack of response from this business has prompted this one.

Bought a car and within 3 months the engine management light came on; investigation of which found a hole in the inter cooler, glow plugs needed replaced and the oil had been overfilled. Amazingly none of this was picked up when the car was supposedly serviced by yourselves before collection.

The warranty covered some of this cost, but appeals to Car City UK to contribute to the additional cost have fallen on deaf ears. My advice is avoid these cowboys.

21. Juni 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Hi Peter and I am sorry you feel that you have been let down by my company, with the greatest respect if the car had a hole in the I cooler when we sold you it the light would have come on a lot earlier, the reason we give the warranty is for these reasons.
If something wasn’t covered by the warranty is because something caused the hole in the intercooler for example a stone of the road flicking up when driving at speeds, I know it’s a freak accident but unfortunately these things happen, if I was to pay for everyone who has an unfortunate event I wouldn’t have a business.
However I do hope that if you need some help or advice to call me I am more than happy to take any call.
Mario (owner) 07817778610

Bewertet mit 1 von 5 Sternen

AVOID THIS COMPANY AT ALL COSTS

Avoid this company at all costs to save yourself stress, money and alot of difficulty.

We were sold a car that had no catalytic converter at point of purchase and we were not informed. 2 days after collection an engine light came on in relation to CAT sensors and when we took it back the salesman told us it had no car and they’d get it sorted. It ended in a finance dispute and they eventually to our knowledge did so.

Fast forward 9 months when we took it for its first MOT and it turns out the car was not there, there had been a straight pip put in its place and the sensor wires had been cut to prevent the light coming back on.

We went back to the finance company to be accused of doing it ourselves or it being stolen. Then had to get the ombudsman involved. After months of arguing Car City collected the car to take it to have a look and check job repair cards. They then once again tried to blame us by providing one irrelevant job repair card and said that a mechanic would’ve pointed it out anyway. We’ve never heard a work from the garage since they took the car and have been paying for it all this time. 5 months now with no MOT, 2 months they’ve had the car back and they’ve never even told us what’s happening.

Thankfully have come to a conclusion where we are being reimbursed for these 5 months and the finance is being settled, thanks to the financial ombudsmen but I would warn everyone away from this garage

Please avoid and go anywhere but here!

14. Mai 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

I honestly don’t know how to reply to this… you had the car for a year, removed the catalytic convertor your selfs or was stolen and I still bought the car back after you having it for a year and over 10k miles, yet you still leave a bad review??
We can’t keep everyone happy I suppose
Good luck in the future

Bewertet mit 1 von 5 Sternen

Do not buy from these people!

Do not buy from these people!

Brought a car and after 2 weeks of using it had so many issues and problems, told them and they were no help! it financially ruined me
the cars they sell are really dodgy. they also lie about servicing the car as I never received service papers and when i asked they said it might have got lot in the system....

20. März 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Please get in touch as I don’t have any record of ever selling you a car
Mario (business owner) 07817778610

Bewertet mit 1 von 5 Sternen

The wolves of McMullen Road

Really good service however false advertising on social media held at ransom and wouldn't settle my other finance and the company was willing to put me in financial difficulty

26. Januar 2024
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

With the greatest respect but how can we provide you with really good service but get a one star review??? The reason we didn’t pay your existing finance is because you didn’t pay the money you owed to us.
We are running a profesional and legitimate business and we would never hold anyone ransom to anything.
We do what we say we are going to do 100% of the time.
Thanks Mario

Bewertet mit 5 von 5 Sternen

Great People

Bought a BMW 3 series. I really don't enjoy buying and selling cars but it had to be done. A good experience at Car City Darlington. A couple of issues when I picked up the car that were sorted out very quickly. Great people to deal with that I believe want to do the best they can to make this a good experience. Would not hesitate to deal with them again.

13. November 2023
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 1 von 5 Sternen

Lies and thieves

I tried to buy a used Kia Sportage over the phone and Neil promptly provided all the required information, ultimately taking my £100 deposit. The car could not be collected as it was being serviced at the main dealer. and after a week I queried this will Neil who said an engine fault had been discovered during the service and it would take up to two weeks to fix. I initially agreed to this, however as time passed and my part-ex decreased in value I phoned the main dealer who told me this wasn't quite the case. The car had been recovered to them on a low loader as the engine didn't work and it would need stripping down and potentially replacing. I contacted Car City UK and they agreed to return my deposit. Nothing happened and on chasing a week or so later they asked for my bank details. Now almost three months on, communication has stopped and I have had to claim against them under S75 Consumer Credit Act. Thankfully I paid the deposit on credit card, but it shouldn't be this much hassle. Effectively they have lied and then stolen my money. Do not use.

12. Juni 2023
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Hi Matthew I am
Sorry that this was your experience with my business that is not how my staff are trained to handle any enquiry, I can only apologise and if you still not received your deposit please call me to rectify thanks
Mario (business owner)

Bewertet mit 5 von 5 Sternen

Absolutely Amazing Experience

I've had an absolutely amazing experience with Car City UK! From the start the website is amazing its so easy to find your next dream car.
I delt with Christos, and he has been absolutely fantastic, very friendly and guy who couldn't do enough to help us! He made everything so easy, I was kept informed and up to date at all times.
They looked after me so well that I decided to get the wife her dream car. If you are thinking about getting a new car I 100% recommend calling Car City UK or have a look at the website.
Thank You so much for everything Christos and Car City UK. I've already recommended you to so many people and I will continue to do so.

17. August 2023
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Bewertet mit 1 von 5 Sternen

Nope

Read all as edited after a year

Bought a car from Lewis. Kept me informed all the way through the purchase and was a real pleasure to do business with. Told him of a few snags on the vehicle and he want and go them all sorted.
When we took the car found there to be 2 or 3 more things wrong and he got it booked in to be rectified straight away.

A good lad to deal with

Edit……. Sold the car a year later as had lots of faults. Bad oil leak. Cover for belt missing and other bits picked up by local mechanic when looking at oil leak that the garage never fixed properly. Went in a few times for the same things.

We did tell the team Mario and it didn’t get fixed. Had to have a new belt and crank fitted!!!

Was told that wasn’t covered as I wasn’t sold a warranty that isd asked for and assumed it had!

Wouldn’t buy there again

28. März 2023
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

Thanks for the kind words

Reply to the edit:
With the greatest respect Brent you have had the car with zero faults as you have not contacted anyone from my team, so how can we help it if the car developed an oil leak? Its a used vehicle these things to happen, if you had got in touch I would be more than happy to help.
Mario (owner)

Bewertet mit 2 von 5 Sternen

Started amazing, ended not so great

I enquired about a vehicle with Car City UK via Autotrader and in less than 12 hours I had a response from Trevor Seal. He quickly answered my query and helped obtain figures for a potential sale. He was extremely helpful and flexible and I couldn’t fault the prices either! Compared to another garage we went to initially (only because that where we got our original car from) they had completely tried to take us for a ride in regards to our part exchange. Super friendly and would definitely recommend Car City and Trevor to anybody!!

Unfortunately I have had to edit this review as the car has had a number of issues since collecting it. It has now been resolved but the lack of communication from Trevor and then issues with our previous finance not being settled after this being sold to them has left us at a monetary loss and a bad taste in our mouth. Unfortunately, we wouldn’t use this dealership again.

5. September 2022
Bewertung ohne vorherige Einladung
Car city uk-Logo

Antwort von Car city uk

I am sorry for the experience you have had from my company it is not how we normally conduct business, what ever the reason for letting you down I genuinely apologise
Mario (business owner)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr