Canadian Appliance Source - Langley Bewertungen 

Sales staff
Pricing
Delivery

Salesman ADI he gave us the best deal

Price, in store service and pick up were fair. There were a couple of pieces missing for us to change the doors from left to right and although that is a manufacturer issue I was not able to get CAS to help me with it

Courier service can be changed

Quick service. Excellent assistance

Unprofessional. Damages products. Bad compensation and hard to deal with. From the sales rep to support.

Service was good until after I paid. I'll tried to reach my sales rep for the last couple of days to correct my delivery address. I left a voice message a sent email ....still have not heard back.

Where to pickup appliances could be marked better at rear of Langley store

You are doing great

On time arrival of technician. Fast and efficient service. Helpful information on the workings of the equipment bought.

Very responsive customer service and did everything to satisfy my specific requests and needs. The delivery guys have been careful. Will buy again from that company for sure!

Fast and on-time delivery, nice delivery guys, comparable appliance price.
However, the website UI is not professional

The chat service made it super easy to connect with a sales officer who provided all the information I needed to help me pick a fridge. The gentlemen who delivered the fridge were amazing it was a difficult task and they did it with no complaints really appreciated their help with bringing in the new fridge and taking out the old one.

Starting off as we walked into the store we had an inviting reception to your store. Awesome selection. of brands and models. Your representative Kash Fayad was very helpful and knowledgeable. My refrigerator quit working and needed an immediate replacement. He directed us to 2 different brands and models to meet our needs and made arrangements for a quick delivery. I purchased an extended warranty on the product as well. The delivery people were friendly and very helpful in setting up the refrigerator. I believe it was Edmond who helped remove the door to the kitchen for placement. Koodos for their assistance. The delivery notification system was an added bonus to our experience. Notified by email and on my cell phone as to the exact time of delivery. I will highly recommend CAS to friends and family.

Communications with the salesman was Disgusting
I asked for a specific freezer, and because I didn't read what I was getting until after I paid, I found the freezer was switched on me with no explanation other than the salesman said I getting a better deal, but what I got was a cheaper freezer with a better warranty for the same price, as the freezer I wanted because the salesman discounted my purchase 100$ to clench the deal.
then he said he was also going to give me an extra $50 bonus ... on a credit card from some bank.
I was told the freezer I wanted was in stock in the Woodbrige warehouse, and I asked for Monday delivery, When I found out about the switch, I tired to contact the salesman right away, many times and he never returned my calls or answered the phone.
If it was out of stock, why wasn't I offered the newer model, it is only 100$ more than the one I wanted or at least informed about the warranty on the substitute freezer until 2 days later
after I discovered the switch, I checked online and saw the warranty of the substitute freezer but still requested my choice until, I was informed about the better warranty

With this better warranty from the manufacturer, why would I need your P3 warranty for and additional $290+ dollars that your salesman said was worth $700 but he was going to give it to me for 250$ plus tax again, I didn't read the website enough to see it was the regular warranty price, there was no discount
if I bought this same freezer from Best Buy the 5 year warranty is only 110$

Finally I was not offered to collect any Air Miles like your website says

Wrong fridge
I was told someone would call me right away and that did not happen
I have no fridge

Ankur, was great and helped me out and made a sale just on phone, went to Burnaby to pick up, the warehouse guys were super nice and got it delivered and loaded into my truck in no time.

Thank you to the whole team.
Cheers

Great customer service!

Great help great product great price. I think

Nice display setup and no pushy salespeople. Abhi answered all my questions, listened to my needs and gave good suggestions for my new washer and dryer set. Looked up pricing beforehand and CAS was equal to or had better price than. Would recommend