Canadian Affair Bewertungen 

4.299
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So very knowledgeable about all this Canada. Allowed me to use credit we still had with them from Covid times. Everything was spot on...including the trip itself. Will definitely return to Canada at s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booked a trip this autumn. Really looking forward to the holiday in September. Initially I spoke and emailed Kasey and then completed the booking with Mark. Both were professional yet... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COST. Booked a rental car with them. They decided they didn’t want to honour the booking as it’s a ‘request’. Now holding on to my money for 3 more business days. And the biggest di... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just booked a holiday for 2027 and was really pleased with how Gary our Travel consultant suggested places to stay and visit with expert knowledge. We relied on his expertise to build our dream holida... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter
  2. Mietwagenanbieter
  3. Kreuzfahrtgesellschaft
  4. Flugsuchmaschine
  5. Hotel
  6. Reisebüro

Vom Unternehmen geschrieben

Our fantastic new office space in London Paddington is bright, modern and ready to welcome you. Settle down in our comfortable seats as a Canada Travel Expert talks you through all the fine details of your big trip. Between your passionate travel consultant and an interactive TV screen, there will be plenty of inspiration.

Welcome to Canada

Vom Unternehmen geschrieben

Talk to us today
Canada is epic and rich in adventures. A destination of discovery that has something for everyone. As the UK’s award-winning Tour Operator that specialises in travel to Canada, we are dedicated to creating exceptional, once in a lifetime experiences. Whether you opt for one of our tried and tested iconic itineraries or a tailor-made trip to suit your exact needs, you are sure to return with memories that will last a lifetime. Speak to our Canada Travel Experts to help you book your dream holiday: 0207 616 9167
The Canada Travel Experts
We’ve spent more than 25 years exploring Canada, seeking out the things we think you’ll love. Every visit ensures we keep our finger on the pulse to maintain our intimate knowledge of the country, from its cities and wildernesses to the best places to eat. When you book with us, you book with the experts.
World-class partners
You’ll be able to choose holidays from our world-class partners like Holland America Line cruises, Rocky Mountaineer train tours, Fairmont hotels and Avis car hire. We handpick the companies we work with to make sure you have a quality and reliable experience.
Tailor-made experiences
Visit our website and you’ll find carefully curated tours with flights, vehicle hire, hotels and our favourite locations included in the package. But the best part? All our tours can be tailor-made. Just call us to explore your options and talk through the sights you’d love to see. We’ll make sure you don’t miss a thing.
Award-winning holidays
Thanks to the votes of our happy customers, we’ve received gongs at the British Travel Awards for the last four years in a row, including the Gold Award for Best Holiday Company to Canada (Large) and the Silver Award for Best Rail Holiday Company (Large).
Price Match Guarantee
Canada has been our business since 1995. Our strong and enduring relationships with suppliers mean we can promise you unbeatable prices. In the rare eventuality you find the same Canadian holiday elsewhere for cheaper, we'll match it. That way you're guaranteed the best price on all our holidays, every time.
UK-based travel consultants
Our advisors are our greatest asset. Call them yourself and you’ll soon find that their passion and enthusiasm for Canada is infectious. Whether you’re planning a special anniversary, a family getaway or the retirement trip of a lifetime, our advisors will bring your holiday dreams to life.

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

4299 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(4.299)

111 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Totally Professional

From our first vague enquiry to agreeing a fabulous itinerary Andrew has been fantastic. Nothing is too much trouble and tweaks have been dealt with professionally and efficiently.

26. Juni 2025
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Antwort von Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Andrew we are pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Highly recommend.

Wouldn't use any other company when travelling to Canada. Canadian Affair are amazing & every person we have ever spoken to has been so professional, knowledgeable & helpful.
Booking on this occasion, Andrew has been absolutely outstanding. The level of support, care & understanding he has provided throughout the booking process has been superb. His customer service is on another level. Thanks for everything Andrew!
I can't recommend Canadian Affair enough. A fantastic company to deal with.

27. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Andrew we are delighted to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 4 von 5 Sternen

friendly and helpful

They were very friendly and helpful
The phones were quite busy when I called first so it took a while to get through

17. Juni 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this we apologise for the delay when you originally called.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Fantastic Touring Holiday

We’ve just returned from our Rockies & Alaska Cruise Extravaganza booked through Canadian Affair, and we had a fantastic holiday with our two American friends. The whole holiday went so smoothly from start to finish. We particularly liked Banff as a small town and Lake Louise was breathtaking! The views from the Rocky Mountaineer (free upgrade to Gold service courtesy of Canadian Affair) were awesome and the service was second to none, including the meals, drinks and baggage handling! The only downside to the train was a 12 hour day followed by an 11 hour day, which were a bit long, but nothing anyone can do about that because that’s how long the journey takes. It is made easier by the sumptuous seats with lots of legroom.
The Holland America cruise through the Alaska inside passage was a whole new experience to us as we’ve never cruised before, but this too was fantastic. I can wholeheartedly recommend this tour booked through Canadian Affair

23. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We do apologise for the delay you endured on train journey and we are pleased this did not impact your trip to much.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Great staff willing to go the extra…

Great staff willing to go the extra mile to make the booking easier.
Very flexible packages and good value

21. Juni 2025
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Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this it is the sort of level we expect at Canadian Affair.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to read this lovely review.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

So Far Great Experience

The staff are very helpful and knowledgeable which has given me peace of mind when booking this trip. I believe the prices ae competitive as well.

13. Juni 2025
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Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are really pleased and thrilled to hear this its the level we expect at Canadian Affair at all times.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on holiday.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Each member of staff that I had the…

Each member of staff that I had the pleasure of speaking with was polite, courteous, knowledgable and patient and are a credit to the company. I hope our trip is equally as pleasant. Kind regards, Phill Portsmouth.

18. Juni 2025
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Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are really pleased and thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Hats off to Mark

Just spoke to the very helpful and charismatic Mark Carson who quickly and easily amended a booking for me -a real asset to the company.
Great, too, to so easily be able to get through to speak to a real person so easily - none of this having to endlessly repeat yourself to a soulless chatbot to possibly, or possibly not, be put through to a member of the team.
I have used Canadian Affair for years and will continue to do so, especially having seen Mark on Eggheads?

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation to Canada.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Have just booked a flight to Calgary…

Have just booked a flight to Calgary with Canadian Affair had an issue with payment, called on number issued on website and got Mark, he made the booking and payment effortless and quick and with a great personality .
What a pleasure speaking to Mark a really nice Scots man. Thank you Mark.

17. Juni 2025
Bewertung ohne vorherige Einladung
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are really delighted and thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great time when you go on vacation to Canada.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Mark Carson

Mark Carson, the representative that I dealt with, was exceedingly helpful in putting the itinerary together. This included providing a recommendation for a longer stay in one of the resorts and some culinary establishments in Banff from his own experiences in Canada.

2. Juni 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are really pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Great service again from Karen.

Great service again from Karen.

22. Mai 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we ar pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Making a holiday booking was easy and…

Making a holiday booking was easy and straightforward. Everything I asked got a answer. Daniel was very helpful with tips and suggestions. Much appreciated

29. Mai 2025
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Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Daniel we are extremely pleased to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your vacation.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Customer service with a smile

Customer service with a smile. Went above and beyond to help us to book the right holiday.
Thank yoy

23. Mai 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

The booking was made so easy and the…

The booking was made so easy and the representative was very knowledgeable and pleasant.

22. Mai 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Great holiday planning support

Adele helped us through, what to us, was a fairly complex package holiday. Her knowledge of the region and her patience with all our questions gave us great confidence in the support we did, and could, expect from Canadian Affair. So far, great service and extremely helpful, thank you Adele.

23. Mai 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Adele we are thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Bewertet mit 4 von 5 Sternen

In the round

In the round, the CA service has been very good, and hopefully we can look forward to their support if we have any complications.
My only criticism at this point is that service delivery by 'team' means you are frequently communicating with different people and re-rehearsing our itinerary.

12. Mai 2025
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Antwort von Canadian Affair

Good morning,

Thank you for providing valuable feedback. If you could kindly e-mail your booking reference number to mail@canadianaffair.com and a member of our customer service will review the concerns raised regarding rehearsing itinerary.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Excellent service as usual from the…

Excellent service as usual from the friendly people at Canadian Affair. So many varied options, whether it’s a package deal or bespoke. Great prices too!

9. Mai 2025
Canadian Affair-Logo

Antwort von Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts this is the level of service we expect at Canadian Affair.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Excellent response from Karen Dougan…

Excellent response from Karen Dougan who listened to our requests and helped us plan the trip with great advice and care

18. April 2025
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Antwort von Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we are thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your travels.

Kind Regards

Allan

Customer Service

Bewertet mit 5 von 5 Sternen

Many thanks to Karen and the team at…

Many thanks to Karen and the team at Canadian Affair for all their helpand pllanning for our family's forthcoming holiday to Canada. Nothing was too much trouble.

14. April 2025
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Antwort von Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we are thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a fantastic holiday when you go on your travels.

Kind Regards

Allan

Customer Service

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