For years there has been very little contact, which hasn’t been a bad thing. Recently you sent out a questionnaire and asking if my wife was still at this address. We filled in both. The reply I se... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On needed to change one of my bank details back to Canada Life. I had received 2 Change of Bank forms one week apart. I rang to see if I needed to fill in both. The person I spoke to was really helpf... Mehr ansehen
Unternehmen hat geantwortet
Paul Dolan at at Canada Life has gone over and above on a case of mine. This has led to a happy client who had no other options and the Canada Life solution worked for them, so a great outcome! They... Mehr ansehen
Unternehmen hat geantwortet
I have an annuity with Canada Life and have been experiencing issues with HMRC in relation to the taxation situation. I asked Canada Life to provide details to back up my claim, which they did relat... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Finanzdienstleistungsinstitut
- auch in
- Altersvorsorgeanbieter
- Einkommensversicherung
- Fondsverwaltungsgesellschaft
- Hypothekengeber
- Risikolebensversicherung
Vom Unternehmen geschrieben
At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it. We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK. Let’s build financially secure futures together.
Kontaktinformationen
Level 37, 22 Bishopsgate, EC2N 4BQ, London, Vereinigtes Königreich
- 0345 606 0708
- Customer.Services@canadalife.co.uk
- www.canadalife.co.uk
4,3
Hervorragend
1150 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and a pleasure to deal with
18. Mai 2026
Antwort von Canada Life UK
Hi Lesley,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found us helpful and a pleasure to deal with.
All the best,
Helen
Change AdfdressIf all companies were this good life…
If all companies were this good life would be a lot easier!
20. Mai 2026
Antwort von Canada Life UK
Hi Andrew,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found the process straightforward and had such a positive experience with us.
All the best,
Helen
Great value investment opportunities
Moved over to Canada life through my finacial adviser so at the moment still early days but so far quick and easy to deal with and offer good value . No problems at all so far , so on my experience would highly recommend
1. Mai 2026
Antwort von Canada Life UK
Hi Steve,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that your experience so far has been quick and easy, and that you’re finding good value through your investment.
All the best,
Helen
very simple to make payments
very simple to make payments. professional and flexible product
7. Mai 2026
Antwort von Canada Life UK
Hi Eric,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that you found making payments simple and that you’re pleased with the professionalism and flexibility of the product.
All the best,
Helen
Fixed term income plan
I spent a long time on the phone as the process was not explained clearly, and I did not really understand what was happening throughout.
After eventually receiving the paperwork, I discovered that someone else’s Key Facts document had been included, which was very concerning from a data protection and confidentiality perspective.
Overall, the experience was confusing and poorly handled.
29. Mai 2026
Antwort von Canada Life UK
Hi,
Thank you for taking the time to leave us this feedback. I’m sorry to hear that you found the process unclear and that your experience was frustrating, particularly regarding the documentation you received. We take concerns like this seriously and would like the opportunity to look into what’s happened.
If you’re happy to, please email customer.experience@canadalife.co.uk with your policy details and contact details, and we’ll get in touch to review this further.
All the best,
Helen
Antwort von Canada Life UK
Hi Anthony,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you found the service excellent and the team very helpful.
All the best,
Helen
Very good company
7. Mai 2026
Antwort von Canada Life UK
Hi Mrs Gosnell,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you think so positively of us as a company.
All the best,
Helen
Awful experiance
Awful experiance, Canada Life use an emergy tax code dispite having your correct code, I suspect it's easier for them than to do their due diligence. HMRC send them your tax code each year so even if only a small part of your drawdown should be subjected to tax they charge you the upper tax limit using the emergency tax code. One has to ask does this save them money ?.Also to send a simple email takes them three weeks from request. I would never advise anyone to use Canada Life.
27. April 2026
Antwort von Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. I’m sorry to hear about your experience and understand how frustrating this situation must be. We’d like the opportunity to review this further for you. If you’re happy to, please email customer.experience@canadalife.co.uk with your policy details and contact details, and we’ll get in touch to investigate this in more detail.
All the best,
Naomi
A life gift to your family
Confident about Canada Life they had a good review.
Information given and process went through smoothly and quickly.
It was the best way for me to use Canada life to get money from my home without dipping into savings and leaving myself short. If l go into a home my house would have to be sold to pay for care this way my family can have something a life gift.
25. Mai 2026
Antwort von Canada Life UK
Hi Mary,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that the process with us went smoothly for you.
All the best,
Naomi
Somewhat slow to set up
Somewhat slow to set up, yet provide good returns on a basic annuity.
19. Mai 2026
Antwort von Canada Life UK
Hi Steve,
Thank you for taking the time to leave us this feedback. We really do appreciate it. I'm sorry to hear we were slow on the set up of your annuity, but I'm happy to hear you've had good returns.
All the best,
Naomi
Canada Life was extremely efficient
Canada Life was extremely efficient. I was very impressed with the service and would not hesitate to recommend them.May 2026
9. Mai 2026
Antwort von Canada Life UK
Hi Lyn,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that you found us efficient and would recommend us.
All the best,
Naomi
I spoke to a real person!!
12. Mai 2026
Antwort von Canada Life UK
Hi Wilma,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that you had a good experience when speaking with our team.
All the best,
Naomi
I am very happy with my experience
I am very happy with my experience, they were very informative, and friendly,
I would recommend Canada life to my friends and family.
4. April 2026
Antwort von Canada Life UK
Hi Paul,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that you found us informative and friendly.
All the best,
Naomi
Canada Life can’t calculate Tax
Canada Life appear unable to calculate tax correctly in a quarterly payment cycle. HMRC confirm the error and CL complaints in the last tax year assured me that they ‘now’ had the correct tax code and my deductions would be correct in the 26/27 tax year. They were wrong, as again CL have allocated 1 month of my personal allowance against a quarterly payment (3 months) which selects in too much tax being deducted. Their response is to direct me to HMRC to reclaim it, which I cannot do until the end of the tax year.
I would advise everyone to avoid Canada Life if considering an Annuity.
1. Mai 2026
Antwort von Canada Life UK
Hi,
Thank you for taking the time to leave us this feedback. I’m sorry to hear about your experience and understand how frustrating this situation must be, particularly given the concerns you’ve raised around tax calculations and previous interactions. This isn’t the level of service we aim to provide, and we’d like the opportunity to review this further for you.
If you’re happy to, please email customer.experience@canadalife.co.uk with your policy details and contact details, and we’ll get in touch to investigate this in more detail.
All the best,
Helen
Very helpful and efficient quoted 30…
Very helpful and efficient quoted 30 days to complete and it was.
31. März 2026
Antwort von Canada Life UK
Hi Alan,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear you found us helpful and efficient.
All the best,
Naomi
Antwort von Canada Life UK
Hi Paul,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that everything went so smoothly from start to finish.
All the best,
Helen
Always reply quickly and efficiently to…
Always reply quickly and efficiently to queries
23. April 2026
Antwort von Canada Life UK
Hi Jeanette,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m happy to hear that your queries were responded to quickly and efficiently.
All the best,
Helen
Efficient and prompt service
15. Mai 2026
Antwort von Canada Life UK
Hi Amanda,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you found our service efficient and prompt.
All the best,
Helen
Antwort von Canada Life UK
Hi Kathleen,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you found the service efficient and positive.
All the best,
Helen
What I didn't like
I didn't.like that I was twice asked to justify why I needed the tranche of my loan, when I had replied by return of post first time. And I didn't like that I felt I had to justify why I needed the tranche. It felt hostile. There will come a time when my reason will be to maintain a lifestyle- great holidays while I am still able to enjoy them- do I risk being turned down?
11. April 2026
Antwort von Canada Life UK
Hi Venetia,
Thank you for taking the time to leave us this feedback. I’m sorry to hear about your experience and that the process made you feel this way, as this isn’t the experience we want our customers to have. We understand your concerns and would like the opportunity to look into this for you. If you’re happy to, please email customer.experience@canadalife.co.uk with your policy details and contact details, and we’ll get in touch to review this further.
All the best,
Helen
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