Caire Bewertungen 58

TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I purchased AirPods Pro2 on the 22nd September. Haven’t received anything. Received a couple of emails back Last one as below but no reply to date. This is either a scam or they aren’t trading... Mehr ansehen

Bewertet mit 4 von 5 Sternen

wasn't expecting miracles. I've been burned before (\hi Temu👋🏻\), so my bar was literally: just don't fall apart in a week. First impression... good But it's been 7 weeks and... the Apple earp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Update: Caire reached out to me after seeing my review and sent the confirmation, hope everything arrives by time. Purchased airpod pro 2s, i was weary of the price so i looked up caire on trustp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

order was delivered on time, exactly as expected. I noticed some other reviews mentioned delays I guess standard shipping can take a few extra days depending on your location. I went with regular ship... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikbedarf
  2. Kosmetikproduktanbieter
  3. Elektrogroßhandel
  4. Schuhgroßhändler

Vom Unternehmen geschrieben

Caire™ isn’t just a brand. It’s a standard. We’re rethinking how online shopping should feel: calm, honest, and built on actual care. Every product on Caire™ is something we’ve tested, trusted, and would give to someone we love. From AirPods to skincare to everyday gear, we only offer what we can truly stand behind. No ghosting. No “tough luck.” No passing the buck. Just a modern essentials company that replies when you need help, and means it when we say “we care.” It’s why people come back. And why the quiet ones tell their friends.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

58 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

Scam Website?

I purchased AirPods Pro2 on the 22nd September. Haven’t received anything. Received a couple of emails back
Last one as below but no reply to date. This is either a scam or they aren’t trading anymore. Buyers Beware. I will be disputing the transaction to try to recover the money.

Thank you for reaching out, and I really appreciate your patience and understanding.
I completely understand your concern, especially with the lack of shipping updates and the website going through a technical issue. I want to reassure you that we’re still actively trading, and your order hasn’t been forgotten.

We’re currently checking with our fulfillment team to confirm whether your item can still be shipped. If it’s possible to complete the order, we’ll update you right away with the shipping details. If not, we’ll move forward with processing your refund promptly.

Your experience matters to us, and we’re committed to resolving this as smoothly as possible. Thanks again for staying in touch

22. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Clearly a scam website

Clearly a scam website, as the previous reviews show.

I also have been charged for ‘AirPods 4 with ANC’ this money was taken from my account unauthorised. I tried to order and the payment did not go through because of an issue on their side, I took this as a reason not to purchase. 2 days later they took the money out of my account anyway without asking and do not even have an address for me to send the appartent AirPods to.

I’ve requested a refund which they apparently processed 2 weeks ago but I have not received it.

They contradict themselves in every email, when they actually respond, which is very rare.

Their chat function on their website has been disabled and they claim to be in an office in Chiffley Tower, Sydney, but when I called the office to speak to someone, they coworking provider had never heard of the company before.

Very concerning, do not buy from here! Their communication is terrible and are not willing to help.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam website?

I bought the noise cancelling AirPods a week ago from Caire but they are still yet to be shipped, and starting to think it is a scam website. I reached out to them by email 4 times and haven’t received anything back, getting really concerned I have been scammed and really just want a refund.

28. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered AirPods 4 ANC has been a week…

Ordered AirPods 4 ANC has been a week and won’t provide any shipping information, at first said they were shipped then asked if I wanted them shipped express 2 days later. Chased for tracking information and now they don’t respond.

No phone number to call and no one replies to emails, stay away from the website - have requested the bank to put a block on the charge

Order number 1086 - hopefully I’ll get my money back but my advice stay away

19. September 2025
Bewertung ohne vorherige Einladung

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 5 von 5 Sternen

Earphones worked perfect!!

I don’t care about hype or fancy ads. I just wanted proper AirPods that actually connect to my iPhone 17 with no lag and no nonsense. Caire delivered. Price was way lower than Apple’s but still solid quality. What mattered most to me was real support, since there are too many fake brands and scammy sites out there. Thank God this one was legit, because honestly if it wasn’t, I would’ve sued them 😂

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly wasn’t to sure…

Honestly wasn’t to sure if they were legit at first… did a few review checks and believed them. Order came in a few days later and it’s the best thing that I’ve ordered so far. Fast shipping and reliable team

12. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

wasn't expecting miracles

wasn't expecting miracles. I've been burned before (\hi Temu👋🏻\), so my bar was literally: just don't fall apart in a week.

First impression... good

But it's been 7 weeks and... the Apple earphones which they advertised is... still holding up. no cheap plasticky feel. Honestly? I'm impressed

19. September 2025
Bewertung ohne vorherige Einladung
Caire-Logo

Antwort von Caire

Hi Carlos,

Thank you so much for sharing this.. we really appreciate you giving us a chance, especially after being let down elsewhere. We know trust is earned over time, not just at checkout, so hearing that your earphones are still holding up weeks later genuinely means a lot to us.

We’ll keep working to make sure every order feels the same way: simple, solid, and true to what we promise. Thanks again for being part of Caire. 🌿

The Caire™ Team

Bewertet mit 5 von 5 Sternen

Happy and it's worth it!

Bought it after checking the brand a bit. Not cheap, but feels solid.
Took a few extra days to show up, not gonna lie.
But they replied when I asked, no drama.
Happy with it. Worth it. Authentic That’s all.

15. August 2025
Bewertung ohne vorherige Einladung

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 5 von 5 Sternen

Never seen this company before

Update : order came and was authentic and shipped faster than expected…was super worried as I’ve never seen this company but I did purchase with benefit of the doubt!

31. August 2025
Bewertung ohne vorherige Einladung
Caire-Logo

Antwort von Caire

Hi Julies,
This honestly made our day to read. We know exactly what you mean.. trying a company you’ve never seen before can feel like a gamble. The fact you gave us a chance (and shared the worry so openly) means a lot, and we’re so glad the order came through faster than expected.

We’re a small team building CAIRE™ around trust and word-of-mouth, so your honest update really helps people see the full picture. Thank you for letting us prove ourselves.. we won’t take that for granted. 💛

Bewertet mit 4 von 5 Sternen

Terrible customer service and no order confirmation

Update: Caire reached out to me after seeing my review and sent the confirmation, hope everything arrives by time.

Purchased airpod pro 2s, i was weary of the price so i looked up caire on trustpilot and i saw many people with experiences like mine. I purchased airpod pro 2s and i made sure i used a correct and valid email adress and i made sure to check get email updates about this order, they charged my account and i never got a order confirmation. When i purchased it said 3 units available and it still claims 3 units are available. I emailed through the online contact from on caires website and ive emailed twice, i have had 0 reply and my emails have gone through! non existent customer service and i haven’t got a order confirmation or any update when they claim to give it.

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought a set of Airpods 4 on…

I bought a set of Airpods 4 on Wednesday and haven't received any dispatch information or tracking details. I reached out to them on Friday via email and received no response. There was also no Live Chat option available on the website that day. I followed up with an Email first thing Monday morning and am still yet to get a response. There is no human available on the live chat either, just an AI chatbot that can't provide any information.

Contrary to what their website states, I've had to follow up and I'm still yet to hear from anybody at Caire..

Update: 9 days later and heaps of time wasted constantly chasing these guys up and they have now supposedly processed the refund. That is after they previously said they couldn't process a refund because the order had already been fulfilled, I accepted that yet days later I still hadn't received any confirmation or tracking details. After I cracked it and brough that up they were magically able to process a refund, proving they lied to me when saying it was fulfilled.

Stay away from these guys.

Update 2: The refund was processed and I actually received my money back.

17. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Long wait times for support + unwanted refund

Fake reviews paying 3rd world accs to review is crazy and no product came I had to contact my bank to rescind the payment and refund me there and the store is down for those who bought already contact your bank.

10. September 2025
Bewertung ohne vorherige Einladung
Caire-Logo

Antwort von Caire

Hi Joshua,

We’re very sorry for the delays and the poor experience you described. We can confirm a full refund has already been issued back to your account.

As a small Australian business, reviews mean a lot to us, and a 1-star rating is extremely damaging. Since your funds have been returned, we’d kindly ask if you could reflect that outcome more fairly in your review.

We take your feedback seriously and are working hard to improve communication so this doesn’t happen again. Thank you for giving us the chance to make things right.

Caire
Team

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