Bright & Beautiful Bewertungen 661

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I had a trial shift with bright and beautiful, I went to 3 houses and did 2 hour cleans on each house with two other people, 6 hours in total. I waited days for a promised phone call and they ended u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team have done a great job on my flat getting it looking spotless after the outgoings tenants left it dirty. It is now ready for me to sell. 😁 I live 180 miles away and was able to organise it al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Harriet is a delight to work with, my wife and I were very satisfied. Her team was friendly, hard working and professional. They did a wonderful job cleaning our three floor house in Murrayfield.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have chosen this company (Bright&Beautiful Grantham) because simply ‘they are the best’. I have never before come across such a high standard of work and such lovely people. Nothing is too much trou... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsservice

Vom Unternehmen geschrieben

An award-winning concept in domestic cleaning services. We provide eco-friendly cleaning, tidying, laundry and ironing with the highest standards of security and service.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

661 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

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Bewertet mit 1 von 5 Sternen

My friend had a trial shift with bright…

I had a trial shift with bright and beautiful, I went to 3 houses and did 2 hour cleans on each house with two other people, 6 hours in total. I waited days for a promised phone call and they ended up sending an email saying how well I cleaned and my attention to detail where perfect..yet they couldn’t take me on because I was in other words ‘too friendly’ even though on previous emails sent said ‘we want polite and friendly’ never heard anything so pathetic in all my life!! Meeting new people for the 1st time and simply introducing myself and cracked ok working, I haven’t been paid for this either. Stay well away if you fancied a job there ! Clearly using people

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Lauren,

Thank you for taking the time to share your review. We are sorry to hear you had a negative experience. We pride ourselves on treating everyone fairly and professionally, and we take any concern like this seriously. I have requested your contact information via Trustpilot so we can investigate this for you. Please may you also provide us with your postcode or name of the Bright & Beautiful location you did the trial day with.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent Service. Mrs was impressed with the kitchen

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Malcolm,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear you found our service excellent. We really appreciate your recommendation and are glad the team met your expectations.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Clean flat - happy owner

The team have done a great job on my flat getting it looking spotless after the outgoings tenants left it dirty. It is now ready for me to sell. 😁 I live 180 miles away and was able to organise it all remotely after the initial inspection and quote.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Wes,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear the team did a great job getting your flat spotless and that the service helped prepare it for sale. It is excellent to hear you were able to organise everything remotely following the initial inspection and quote.

Thank you,
William

Bewertet mit 1 von 5 Sternen

Waste of time

Waste of time. Area rep came to talk up the service, said they could accommodate all my needs no issues, gave me hope as two very disabled people who can't clean the house themselves. Spent an hour here and took me 24 to recover from it, when I get an email saying actually they're not going to take me as a client. I ask why, what can I do? Ghosts me for days to give me a "sorry but no" email. Disabled people beware of these time wasters.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Melissa,

Thank you for your review. We're sorry to hear you're unsatisfied, customer service and satisfaction is very important to us. I have requested your contact information via Trustpilot so we can investigate this for you.

Thank you,
William

Bewertet mit 5 von 5 Sternen

a delight to work with - very satisfied !

Harriet is a delight to work with, my wife and I were very satisfied. Her team was friendly, hard working and professional. They did a wonderful job cleaning our three floor house in Murrayfield.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Adam,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear you and your wife were very satisfied. It is excellent to hear you found the team were friendly, hardworking and professional and that you were pleased with the clean of your home.

Thank you,
William

Bewertet mit 3 von 5 Sternen

Not consistent in cleaning properly

The cleaning Bright and Beautiful did was first class, but things were left dirty. Dusting behind radio. DVD and music centre to name a few. I was told paintwork would be cleaned. The banister wasn't touched downstairs finger marks left. Kitchen floor was cleaned but edges where rug was was left with dirty line round it. Gap between washing machine and fridge not touched. And legs under piano still had spilt drink mark on it. All in all I wouldn't recommend this company and they were not very friendly. Rang company but didn't get a response

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Deborah,

Thank you for your review. We are sorry to hear that expectations were not met. I have requested your contact information via Trustpilot so we can investigate this for you.

Thank you,
William

Bewertet mit 5 von 5 Sternen

House ready for a royal visit

Booked a deep clean for our home and it was truly worth it. The team did the job with a passion and were professional at all times. They left the house looking ready for a royal visit, and me with a winning feeling. Thank you Bright & Beautiful

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Tonino,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear the deep clean left your home looking exceptional and that our team carried out the service with professionalism and care. It is wonderful to know you felt pleased and confident with the results.

Thank you,
William

Bewertet mit 5 von 5 Sternen

An absolutely 1st class service received by staff.

An absolutely 1st class service received.
I arranged a visit to go through my needs for a weekly house clean for my parents. The initial visit was with a lovely professional lady called Jo.
She listened to my needs and put a plan together.
A week later we had an initial deep clean at the address and what can I say. What a marvellous team they have. Nothing was too much trouble and the level of customer service was impeccable.
The staff were really friendly and the standard of cleaning was second to none. No stone was left unturned from floor to dealing a complete deep clean was undertaken with absolutely amazing results. Very professional staff with lots of care taken to the clients needs whilst at the property.
Incredible service and I can honestly say I couldn’t recommend this company enough.
I’m one very happy customer and so are my parents too xx

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Helen,

Thank you for your kind review of Bright & Beautiful!

We are delighted to hear about your positive experience. It is excellent to hear the initial visit and deep clean met your needs, and that the team were friendly, professional, and thorough. We really appreciate your recommendation and are pleased your parents are happy with the service.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Bright & Beautiful Worthing-

Bright & Beautiful Worthing-
I’ve worked here for over 2 years, everyone is so supportive and i’ve learnt so much! Couldn’t recommend more highly!

29. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Alana,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear you find the team supportive and that you have learned so much during your time with us. We really appreciate your recommendation.

Thank you,
William

Bewertet mit 1 von 5 Sternen

My advice is from personal experience

Bright & Beautiful Telford - My advice:

Check your banked hours, when and how they are used. Take control of these yourself! You pay for them whether you use them or not!

Make sure you get your regular pattern in place to suit you - flexibility is not something that you will find easily

Be careful when you give notice - it matters!

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Debs,

Thank you for taking the time to share your review. We appreciate all types of feedback, both the positive and negative. We're sorry hear you're unsatisfied and would look to look into your concerns. I have requested your contact information via Trustpilot so we can launch a investigation, please could you also provide us with a postcode.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Bright & Beautiful Worthing - Exceptional Service

Bright & Beautiful Worthing has cleaned my house for the last seven years and always provided an exceptional service. Led by the wonderful Carla Ellis, the team has excellent attention to detail, and are always reliable, efficient, punctual and courteous. My home is always fresh and clean after each visit. Bright & Beautiful is highly recommended.

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Richard,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear the team has provided exceptional service for the last seven years, and that you appreciate their attention to detail, reliability, punctuality and courtesy. It is excellent to hear your home is always fresh and clean after each visit and that you would recommend the service.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Just love our home a little bit more…

Just love our home a little bit more after a visit from the lovely b and b ladies. Everything smells wonderful and looks clean and sparkly. They are super quick and efficient and a pleasure to have in the house

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Jill,

Thank you for taking the time to leave a review! We are delighted to hear you love your home a little bit more after your visit. It is excellent to hear the team left everything smelling wonderful and looking clean and sparkly, and that you found them quick, efficient, and a pleasure to have in the house.

Thank you,
William

Bewertet mit 5 von 5 Sternen

I have chosen this company because they are ‘simply the best’.

I have chosen this company (Bright&Beautiful Grantham) because simply ‘they are the best’. I have never before come across such a high standard of work and such lovely people. Nothing is too much trouble, the house always looks and feels amazing after a visit ( even my husband agrees so that is a definite 10* service, never has he said this about any other cleaners). Lisa and Dace and all the girls, thank you.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Libby,

Thank you for your kind review of Bright & Beautiful! We are delighted to hear you found our service to be simply the best. It is excellent to hear the high standard of work and the warm approach from the team made your home feel amazing after each visit. We really appreciate your recommendation and that your household noticed the difference.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Great team

Great team, they have excellent service and work ethics. They punctual and hardworking cleaner, my house was sparkling and shining were. I couldn't ask for better service than them. Am very happy with them. Matilda

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi,

Thank you for your kind review of Bright & Beautiful. We are delighted to hear you found the service punctual and hardworking, and that your home was left sparkling and shining. We really appreciate your recommendation and are very pleased you are happy with the team.

Thank you,
William

Bewertet mit 5 von 5 Sternen

A highly professional cleaning service

Our deep clean today by Bright and Beautiful Portsmouth has left us delighted and thrilled with the quality of work. High standards, professional organisation, and attention to detail are all clearly evident in the work carried out.

22. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Peter,

Thank you for your review. We are delighted to hear that your deep clean left you thrilled with the quality of work and that our high standards, professional organisation, and attention to detail were evident.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Bright and Beautiful Home

Me and my partner are extremely impressed with our first deep clean from Bright and Beautiful Colchester. Our home looked immaculate and they went the extra mile to tidy up some of our things and make it presented beautifully, and made our cat happy with some treats we left. It felt like walking into an air bnb after work. Communication with the manager Kelly has been prompt, professional and friendly. No faults.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Daniella,

Thank you for your review of Bright & Beautiful. We are delighted to hear your deep clean left your home immaculate and presented beautifully. It is great that communication was prompt, professional and friendly, and that the little extras made a positive difference.

Thank you for choosing Bright & Beautiful.

Thank you,
William

Bewertet mit 5 von 5 Sternen

Excellent Franchise in Banbury

Having read others' "Google" reviews, it is clear that Bright & Beautiful suffers from the typical "arm's length" that limits the ability of franchise businesses to control culture and standards where it matters: at the customer-supplier interface.

My experience was excellent. I asked Deidre and her team to perform an end-of-tenancy cleaning in Banbury.

At the initial consultation, which Deidre attended and managed personally, it was clear that she was taking ownership of the challenge and that I could trust her. I explained the likely contentious areas and she assessed and noted all details before calculating her quotation on the spot.

I had considered several other companies, ranging from local "grumpy man with van" to "national brands". Unlike the others, which either couldn't be bothered to respond with a quotation or else wouldn't leave me alone, Deidre was excellent. Not the cheapest but, in supplier management, it is the understanding that comes in the relationship that delivers the result.

On the day, Deidre arrived promptly and set to work. I had ensured the house was completely empty as requested, and left the team to get on with it.

Half a day or so later, Deidre called and I returned to inspect. The effort expended and standard achieved were excellent.

I have also asked Deidre to provide quotations for my new house and will be agreeing a regular schedule with her once my renovations are completed.

I highly recommend Bright & Beautiful in Banbury and surrounding area and the service provided by Deidre and her team.

Again, every business interaction is between two parties. If you treat something as personal as cleaning like buying beans you're entirely dependent on where you live and whether your particular service provider is as professional as Deidre.

30. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Nick,

Thank you for your review of Bright & Beautiful. We are pleased to hear your experience was excellent and that our team took ownership from the initial consultation through to completion. It is great the job met your expectations and that you found the quotation process clear and timely.

We look forward to providing quotations for your new house and supporting a regular schedule once your renovations are finished. Thank you for recommending Bright & Beautiful in Banbury and the surrounding area.

Thank you,
William

Bewertet mit 5 von 5 Sternen

A superior clean.

Bright and Beautiful gave our home a deep clean and have just started a fortnightly clean. We are very impressed with the service so far. Mary and Sam are a great team and have left our home looking lovely, clean and fresh. We also love the little attention to detail. Although it is priced higher than some of the other ones, we feel it has been worth paying the extra cost. Thanks ladies.

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Gemma,

Thank you for your review! We are delighted to hear you found the deep clean excellent and that the fortnightly service is meeting your expectations. It’s great to know the team left your home looking clean, fresh, and with those little touches that matter. We appreciate you choosing Bright & Beautiful and your note about value. Thank you.

Kind regards,
William

Bewertet mit 1 von 5 Sternen

Awful experience

Awful experience! We had the Wirral branch in a scheduled deep clean then monthly cleaning there after. We had three girls come in, didn’t hardly speak. Which was a great start. We’ve got 4 bedroom house and they took about 2 hours upstairs and just under an hour downstairs. They said the limescale on the shower won’t come off. They cleaned one half of the double sink, dust on top of photo frames still and cup stair on kitchen surface still from morning. Would not recommend this company at all. They made us to feel we was in the wrong. We found out they were on a timer whilst in the house too! Nothing pulled out downstairs either as Alexa showed them not cleaning anything. We did get a partial refund but wish we’d never of gotten them to be honest as the money we got back wasn’t worth it at all! Beware in the Wirral area.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi James,

Thank you for your feedback. I’m sorry to hear you were unsatisfied with your clean. I have requested your contact details via Trustpilot so we can investigate and discuss this further to put things right.

Kind regards,
William

Bewertet mit 5 von 5 Sternen

Fantastic team of cleaners. Very reliable.

The team have always been really responsive and sensitive to the cleaning needs of my elderly parents. I am so grateful for everyone's very hard work!
They came twice a week for months and were so kind and reliable - it was a weight of my mind to know Mum and Dad had their regular help.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Bright & Beautiful

Hi Ali,

Thank you for your kind review of Bright & Beautiful! We are so pleased you found our team were reliable, responsive, and sensitive to your parents' needs. It means a lot to know their regular visits brought you peace of mind. We appreciate your gratitude and kind words.

Kind regards,
William

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