I surprised by 8 year old on her birthday with an immersive hair and make up experience (at the Glasgow Fort store) and she had the best time! The ladies were so kind and made it a lovely, friendly ex... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a small issue with my order. I emailed my concerns and I got a very quick response from customer services. My issue was resolved within a very short period of time. I was very impressed with B... Mehr ansehen
After ordering make up brushes I gave it over one week and they didn't arrive. I emailed customer care and Robyn put this right. She made sure I gad a new delivery of brushes which promptly arrived to... Mehr ansehen
I had an issue with a make up brush loosing bristles. I contacted customer service and dealt with Deborah. She dealt with this issue very promptly and replaced the brush. She was extremely helpful to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktinformationen
8 Enterprise Crescent, BT28 2BP, Lisburn, Vereinigtes Königreich
- www.bperfectcosmetics.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had an issue with one of their…
I had an issue with one of their products didnt think they could do anything but emailed and so quick to respond and are sending a replacement. Thank you Ann for resolving the issue
Ordered foundation & bronzing powder
Ordered foundation & bronzing powder, but unfortunately the powder came smashed to bits! Got on to customer service & Deborah sorted it for me in no time with a replacement, fantastic service Tk you .😉
Amazing customer service
I placed an order for instant tan however put through the wrong colour, I immediately emailed customer service but as it was a Sunday I didn’t hear back until Monday so thought it would be too late but no, I received an email confirming they changed my order to correct colour. Amazing customer service! Still to receive my product so can’t review but really pleased as customer service is as important and quality of good ordered!
Not worth the price
I've known about Bperfect for a while so recently bought the Indestructi'Brow dual-tip brow pencil. I have patchy eyebrows due to bad waxing experience so was delighted to find a product that was easy to use and looked natural. I've used it 3 times and it's finished already. A good product but works out too expensive, sadly 😥

Antwort von BPerfect Cosmetics
Amazing customer service
Amazing customer service. Ann was so helpful and sorted out my issue with ease. Thank you so much ⭐️
Customer service very efficient on…
Customer service very efficient on changing address for me. 10/10 service.
Deborah delivers customer care
Deborah is a customer service extraordinar ! Honestly reached out with a little issue I had she quickly responded, and resolved my issue having the replacement sent out and I received within 2 days she was polite helpful and as someone who is a customer service advisor (can I get one of her please ) no Honestly beat customer service have a great day
Had a problem with my order as I…
Had a problem with my order as I received a wrong item and contacted customer service and just wanted to say Deborah was so efficient and helpful with sorting out my issue within a short time in a most courteous manner. I was very impressed with her customer service and order from bperfect regularly and never had an issue and will continue orders when someone like Deborah is dealing with any problem. Annette
Absolutely amazing customer service
Absolutely amazing customer service. very quick to reply and so helpful. I love their products!!!!!
Thank you!
Deborah
Excellent I’d entered my address…
Excellent I’d entered my address incorrectly and Deborah in customer service had it changed within hours of receiving my email and on a Sunday. Thanks so much.
Great service and very fast response…
Great service and very fast response from the assistance team
Very helpful and happy with the service
IV only started to use BPerfet love all…
IV only started to use BPerfet love all your products your face glow cream I love just ordered Annalivea bondel had a small mistake with that order but I emailed them and they r sorting it out for me to be sent out to me thanks so much to Deborah for fantastic customer service
Accidentally ordered the wrong colour…
Love this make up so much but Accidentally ordered the wrong colour foundation and contacted customer service and they changed it for me they were so helpful thankyou to Deborah for sorting it out for me
What an incredible experience
What an incredible experience! Ann gave me outstanding customer service. As a visually impaired customer I was struggling to find brow products that I could use and give natural results. Next thing Ann kindly arranged to have some products sent to me, I was so touched.
When I feel better I cannot wait to try them.
Thankyou so much
Love this company
Love this company! Great customer service online and in store! Travelled to Manchester recently and went in store as needed help with shade matching and advised on products, girl serving was great! Accidentally ordered wrong shade of product online and emailed and they changed it over for me before the order was dispatched and very quick service to! Love everything about B perfect!
Issue with product during delivery
Deborah, replied to my email and responded quickly & resolved my issue, the lip oil I ordered had leaked during delivery & once photos were sent, there was no issue replacing the product, customer service was great!
Thanks
Louise
Customer service 5 stars
Customer service 5 stars, very quick to reply and solve issue. Very pleasant and helpful.
Outstanding Customer Service
Love the lip trio that I have received. Amazing customer service when I required assistance.
BEWARE! Hidden tariffs Bperfect Cosmetics does not pay or even tell you about.
I live in the US and placed small order with Bperfect Cosmetics. Even though I placed an order through the US.Bperfect site, It was shipped from outside the US. A month after receiving my products FedEx billed me $35 for tariffs! This was not disclosed to me when placing my online order. When I wrote the company they claim no responsibility and state that the tariff warning is somewhere on their website. Companies can be responsible for paying the tariffs. Bperfect chooses not to. And to not tell their customers. Beware and know you will be paying crazy Tariffs to the shipper after you receive your order.

Antwort von BPerfect Cosmetics
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







